Next Generation Home Improvements Bewertungen 468

Won’t be using this company. Had a cold caller come to our door asking if we’d be interested in having our drive done. I explained that it’s on our list to do in the future, but that we were needing to save up first. He explained that they can offer credit options and was quite insistent that we have a free no obligation quote, so that’s what we did.

On the day, the sales person took us through a PowerPoint presentation and showed us some samples, then we went outside to measure up and discuss options. By now an hour and a half had passed, then we got down to the price.

The lady explained she would give us two prices- one quote valid for 6 months, another quote with 25% off if we could fit around other jobs being done in the area in the next few weeks.

The full price was quite frankly extortionate especially compared with the size/price/value of our house. The 25% off was still well over what we thought the job was worth but we wanted to look into it properly. We took the risk of the 25% off not being available and agreed to be back in touch soon.

A quick google told us that for the type of driveway and prep work that needed doing, we should be looking into the region of £160 per square meter. The 25% off ‘special offer’ NGHI offered us? Over £300 per square meter. So we politely declined.

A couple of days later, the company called asking for feedback on the sales person, which I gave. Upon hearing that the price was too much, she told us that more work had been booked in our area so there were more discounted slots available (funny that, when the salesperson said their availability was limited and we might miss out). She also offered for a surveyor to come out and see if they could offer more discounts and get the price down for us.

At this point I had enough and told her we refuse to work with companies like this on principle. The original price is obviously inflated so that they can drop it, and drop it, and drop it further hoping you’ll believe you’re getting a bargain. These offers are strictly limited to put pressure on and make you agree to sign up then and there- yet when you don’t there are even better offers available?

When the time comes, we’ll be sticking to a local firm that gives us one reasonable price and sticks to it!!

They did what they said they were going to do when they said they were going to do it. The job was completed to a high standard, on time. The back-office functions supported the team doing the works, well. Overall, I found them a great company to deal with.

Driveway from Next Generation Home Improvements was an easy process from start to finish. From initial survey to removal of existing driveway, building up and concreting to installation of the Resin. We are very happy with the results and wouldn't hesitate to recommend them.

Very informative every step of the work. Workmen great guys, respectful of neighbours and surroundings. Clean and tidy whilst working. No worries or problems with the Workmen. Highly recommend using Next Generation.

I would highly recommend next generation for their resin driveways and fence panels, they were very professional keeping in touch with me on a regular basis, the workers were very polite and hard working, they did a great job and it looks amazing, we’ve had lots of positive comments about how it looks, I can’t stop looking out of the window to admire it, really pleased that we had it done. Andrew and Julie.

We cannot praise Next Generation Home Improvements enough, we have recently had a new drive & are extremely pleased with it . They phoned and explained everything all through the process & with the weather being unpredictable felt like we were never forgotten when having to change dates. Customer care at it’s very best , even the after service was excellent.

From start to finish I have not been able to fault any of the work that has been done at the property.i had a composite fence. I have infact had three patio areas installed a third One being finished shortly.. I have had a rolling garage door completed. And will soon have a azzurro blue driveway. So as you can see the job and quality is of such a high standard I have given them work time and time again.
My back garden in my opinion looks stunning now compared to what it looked like before!!
The office have been great with me from phone calls to talking me through document signing.
The surveyors have been prompt, polite and very understanding when I’ve needed things explaining.
The workmen have turned up on time, respectful of property and had to work hard. I’ve never heard them complain once even when there was concrete in the garden under grass that shouldn’t have been! So I can’t fault the company or their staff in any way shape or form!

I contacted Next Generation after seeing their work on another house. A sales man came took up 2 hours of our life with a power point presentation to tell me that my 79sqm driveway would cost £43,000 and that didn’t include any landscaping I wanted just digging everything out and laying down the resin. My extension the sales man was sat in didn’t even cost me that to build. A week later someone from the company rang me to offer me NEARLY half off. I told her no thanks!! This company is an absolute rip off! The half price should have been the starting quote!

From the planning stage to completion of the work carried out I were highly satisfied workmen was polite and efficient I eould highly recommend Gen2Home provments

The final stage of my new driveway was completed to the high standard I had been hoping for.
The initial 2 stages had taken place a few months earlier, but I was kept informed & wasn't under any illusion that there could potentially be delays.
This is due to the time of year it had been started & the nature of the product requiring exact conditions for completion.

The installation team was very good. We are very pleased with the new patio. It looks very good.
Highly recommended.

Trades were brilliant. Everything done to a very high standard.

Wow didn't know what to expect but I am highly delighted they came on time and done a fabulous job can't fault them if I have anymore work done I will have next generation .

The whole process from start to finish was extremely easy and done on time

Next Generation did a fantastic job with my new driveway, raising the level to avoid me scraping the bottom of my car on a peak in the pavement.

I can now finally get both vehicles onto the drive though I don’t want to as it hides the beautiful resin! Looks the part, also could believe how well it clears the rain and snow.

Had the side path also done now and I’m no longer sliding down it.

Very happy with the service, will be using again.

Professional workmen, who did a great job.

Everything explained from the start. Work was completed to schedule. Friendly staff no problems. No worries. Drive looks great had several compliments on how good it looks.

Good service workmen very efficient and the fencing looks terrific.

Where shall I start?
I left a bad review 3/4 years ago on Google reviews, starting with the fact it all started with a cold call asking if we wanted a quote for a resin drive, which we did! I dislike cold callers, and the whole experience just confirmed why!
Unbelievably, at the beginning of February, I received another cold call from the same company! To say I was surprised is an understatement... but, rather than reminding them we had a bad experience previously, I thought I'd go along with it, explaining to my husband that I wanted to see how far they would go.
I arranged for a meeting on 4th February, at a time I knew myself and my husband were in, so it wouldn't matter if they didn't show up, as they hadn't the first time.
As it happens, a friendly, jolly guy DID turn up, a few minutes late, but I would never hold that against anyone!
I explained we only wanted a rough quote, as we were getting a few, to compare and discuss.

We endured an hour and a half of a PowerPoint presentation, over-explaining every point. The guy was very pleasant, but it was far too long.
We were advised how much better this company is than anyone else, using quality materials and performing the work themselves, rather than using contractors, as others do!
I reminded him we just wanted a quote, and just for the top, as we had an extremely solid concrete drive, which he checked and agreed was perfect for a base.
Here's where everything became really unbelievable!!!!
Our *tiny* drive was measured.....

*84* sq. meters?!?!

(It only fits one car on and peters off into almost a point, almost triangular, and has been measured at 29 sq. meters by 3 other companies!)

We explained that we have a huge area at the back, which has recently been decked, and that is only *81* sq. meters! The NG guy wasn't interested in looking at that.

Plenty more stories, and some very rough scribbling later, I was advised the cost would be just over *£25000* !!

I suggested our drive and the price were both totally unrealistic, and was told "I'd be surprised" drives often look smaller than they actually are...
Surprised, alright!
Unbelievable!
I was advised there would be another few thousand on top if we HAD needed the concrete base!
I was definitely suspecting he had been sent to take the proverbial, due to my having left a bad review previously!
I was asked what I expected to pay, which is about £3000 to £4000.
He told me this couldn't be done by any reputable company, but that his company would call in a couple of days to discuss and may possibly be able to knock £1000 off.
He left!!
*No call* was ever received, so I couldn't discuss any of this with the company!!

There are plenty of other reviews like mine!

We now have a quote of *£3200* from an extremely reputable and pleasant company, who will create a beautiful covering for our *29* sq. meter drive!!!!!

How can a measurement be given of 84 instead of 29????
And what would a quote for 29 sq. meters actually be??

UPDATE- a day later-
In reply to the owners comments, it WAS a like for like quote, we HAVE a concrete base, the guy quoted for a topping only. He measured our 29sq m drive as 84 sq m. How is that even possible??? Then gave us an extortionate price!

The work was carried out within the expected timescale, given the weather-dependent nature of the work. The site was generally left tidy before the operatives left. The finished driveway appears to be of a high quality, and the operatives were always courteous and kept us informed of progress.