I visited on Sunday of the 30th anniversary celebration weekend. The shop was looking lovely and touches of the seasonal nettle colour were evident. Many of my friends shop at Neptune, and we had deci... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I visited on Sunday of the 30th anniversary celebration weekend. The shop was looking lovely and touches of the seasonal nettle colour were evident. Many of my friends shop at Neptune, and we had deci... Mehr ansehen
Unternehmen hat geantwortet
As promised our kitchen has been transformed, we are delighted with the result. From the moment we met Lottie in your showroom, we have been very impressed with how professional, efficient &... Mehr ansehen
Unternehmen hat geantwortet
Rachel and her team offer a very friendly and relaxed experience when you enter the shop. It’s beautifully merchandised and the room set ups are exquisite. She didn’t follow us around but offered advi... Mehr ansehen
Unternehmen hat geantwortet
Always a pleasure to visit Neptune in Hailsham. Katy, Katie and Rachael are welcoming, very helpful and knowledgable about the products. Always greeted with a smile and an offer of tea or coffee. Wo... Mehr ansehen
Vom Unternehmen geschrieben
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
North Street, BN27 1DQ, Hailsham, East Sussex, Vereinigtes Königreich
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Always a warm welcome at the Hailsham store. Beautiful products displayed in a creative way.

Antwort von Neptune - Hailsham
I visited on Sunday of the 30th anniversary celebration weekend. The shop was looking lovely and touches of the seasonal nettle colour were evident. Many of my friends shop at Neptune, and we had decided 3 of us would meet up and shop and chat together. I also brought my clean well behave pooch, who also loves a visit and appreciates the water and the treats often offered to her. We enjoyed a glass of alcohol free fizz and elderflower cordial, and some nibbles. I think we may have been a “bit late to the party” as nibbles were plenty, but not much choice, (probably our fault for going on the last day.) As always the staff were flawless, really helpful, chatty, personable, knowledgeable and efficient. We took our time to walk round, chat, enjoy the ambience, and eye up potential purchases. Sadly nothing major on the cards for any of us right now, but always good to know what you want for the future. I bought some beautiful faux peonies and had them given to me in a beautiful anniversary bag, which will have pride of place in my utility room. (almost too beautiful to take shopping and use!) We had a lovely sociable time, brought home ideas for the future, and nice purchases. I am so grateful to have a Neptune nearby, thank you for giving us such a beautiful store, with parking, and lovely staff.

Antwort von Neptune - Hailsham
As promised our kitchen has been transformed, we are delighted with the result.
From the moment we met Lottie in your showroom, we have been very impressed with how professional, efficient & friendly everyone involved has been.
A big thank you to Lottie, Craig & Dean ( fitters) & Chris who fitted the Quartz work top for making it a seamless experience.

Antwort von Neptune - Hailsham
Great atmosphere, was offered coffee. Found what I wanted, got it beautifully wrapped.

Antwort von Neptune - Hailsham
The welcome on entering
Free coffee
Shop beautifully displayed
Parking available
Offer of free bag

Antwort von Neptune - Hailsham
Neptune Hailsham are always superb. The products are excellent and the staff super friendly,kind and supportive. Always a pleasure and I greatly look forward to going every time.

Antwort von Neptune - Hailsham
Staff were very courteous and helpful from beginning to end. A wonderful experience.

Antwort von Neptune - Hailsham
From visiting the store to receiving the lights was superb. Fantastic customer service and such a quick delivery. Lights look fab in my lounge.

Antwort von Neptune - Hailsham

Antwort von Neptune - Hailsham
speedy service and very nicely presented gift card, only reason I didn't give 5 stars is when ordering there was a message section but not message was added to the gift card

Antwort von Neptune - Hailsham
Being able to visit the showroom at Hailsham where we are always greeted with a warm welcome. The helpfulness of the staff and their knowledge of the products is rare these days and makes shopping a real pleasure.

Antwort von Neptune - Hailsham
The team are always very warm and welcoming at the Hailsham branch, on the day that I visited Lucy, Lottie and Katie all shared product knowledge and talked me through new season items, all three of them are a credit to the business, I will be returning.

Antwort von Neptune - Hailsham
Good customer service. Very welcoming. One of my favourite shops.

Antwort von Neptune - Hailsham
Neptune in Hailsham, were extremely efficient, and mended my dishwasher door in double quick time. I rang them on Wednesday afternoon and by Thursday afternoon The engineers had been and had fixed it to work beautifully again. I even got a call from the manager. It was a very good service. As it was only a week until Christmas Day, I was very concerned that we were maybe without a dishwasher working for the Christmas period.
We love our Neptune Kitchen, and it’s very reassuring to know that we have the backup of Neptune in Hailsham.

Antwort von Neptune - Hailsham
We had a beautiful kitchen designed and fitted by Neptune Hailsham
Lottie the kitchen designer was so helpful and knowledgeable
She listened to all our wants and needs and designed a kitchen that was just perfect
The fitters Craig and Dean were so skilled
Communication was fabulous and it was reasonable priced for the amazing quality and workmanship
We wouldn’t hesitate to recommend Neptune in Hailsham

Antwort von Neptune - Hailsham
Neptune staff are always great in our experience and Joe and Paul, who delivered our furniture yesterday, are no exception - friendly, professional and very ‘can do’. And we love everything they’ve delivered!

Antwort von Neptune - Hailsham
I always enjoy visiting Neptune’s showroom and store in Hailsham because there is warm and welcoming atmosphere. Inspiring room displays showing the extensive Neptune products and design possibilities. This Sunday Shannon & Katie made my visit a pre Christmas treat, as I revelled in the bustling , cheery atmosphere. Dogs always welcome too!

Antwort von Neptune - Hailsham
Hailsham Neptune is just one of those shops where the customer really does come first; the staff are friendly and courteous and if they do not have the answer to your query, they will do their best to find the answer "on the spot"

Antwort von Neptune - Hailsham

Antwort von Neptune - Hailsham
Popped into Neptune Halisham for a flying visit, received such a warm welcome from Rachael, Katy & Shannan. Best Neptune store I’ve been in, will be back, thank you.

Antwort von Neptune - Hailsham
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