Booked 30 points safety car check for £14.99 and free battery check. Came to the garage and was told that they only have battery check on their system and they can't do 30 points check because it's no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy online website. Good choice of times to attend. Really nice Manager Wayne at Holdenhurst Road Bournemouth branch. Thanks to Terry the fitter for fitting the 4 tyres.
Unternehmen hat geantwortet
Great service from my first time using the Halfords National Tyre and Autocare centre. The staff were great to deal with and very professional, and also transparent in prices of items. Look forward... Mehr ansehen
Unternehmen hat geantwortet
Booked the car for 11:30 at Holdenhurst Rd, Bournemouth. Dropped it off at 11:15 and they told me to come back in an hour. I came back 1h30 mins later and the car was not done. It then took the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über National Tyres and Autocare - Bournemouth
Vom Unternehmen geschrieben
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Kontaktinformationen
285 Holdenhurst Road, BH8 8BX, Bournemouth, Vereinigtes Königreich
- 01202 394 285
4.4
Hervorragend
48 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent place to have tyres fitted
Easy online website. Good choice of times to attend. Really nice Manager Wayne at Holdenhurst Road Bournemouth branch. Thanks to Terry the fitter for fitting the 4 tyres.
21. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von National Tyres and Autocare - Bournemouth
Dear Customer
Thank you for your 5 Star Review
Regards
Robert
Antwort von National Tyres and Autocare - Bournemouth
Dear Customer
Thank you for your 5 star review.
Kind regards
Robert
Slick
Slick, well structured website with good navigation and alternative entry points for the customer experience
26. Juni 2023
Antwort von National Tyres and Autocare - Bournemouth
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Very easy site to navigate and purchase…
Very easy site to navigate and purchase what was needed.
31. Mai 2023
Antwort von National Tyres and Autocare - Bournemouth
Dear Rob
Thank you for your 5 star review.
Kind Regards
Robert
Wayne was very friendly and helpful…
Wayne was very friendly and helpful great customer service and very professional.
Marcio completed a break check on my car and was very knowledgeable and had great advice.
26. Mai 2023
Antwort von National Tyres and Autocare - Bournemouth
Dear Customer
Thank you for your 5 Star review.
Kind Regards
Robert
Friendly and helpful staff.
Very friendly and helpful staff. Very efficient. Parking not very easy, but jobs done very well and quickly.
6. Mai 2023
Antwort von National Tyres and Autocare - Bournemouth
Dear Customer
Thank you for your 5 Star review.
Kind Regards
Robert
Antwort von National Tyres and Autocare - Bournemouth
Dear Peter Drake
Thank you for your review
Kind Regards
Robert
Very easy to use
5. März 2023
Antwort von National Tyres and Autocare - Bournemouth
Dear Colin Sutch
Thank you for your review.
Kind Regards
Robert
Very disappointed
Booked 30 points safety car check for £14.99 and free battery check. Came to the garage and was told that they only have battery check on their system and they can't do 30 points check because it's not showing on their system.
9. Januar 2023
Antwort von National Tyres and Autocare - Bournemouth
Hi Anna,
Thank you for taking the time to leave us a review on the experience you have had at our Bournemouth Branch. We appreciate all the feedback we receive as this helps us improve on our service.
However, we are sorry to hear that your 30 point check was not to be seen on our systems and the team did not carry this service for you. We can understand this frustration this must have caused you.
We have passed across your information you have provided us to the team and requested them to contact you regarding this. The team will be in touch soon.
Kind regards, Shannon
Great service…
Great service from my first time using the Halfords National Tyre and Autocare centre. The staff were great to deal with and very professional, and also transparent in prices of items. Look forward to getting another major service in the future
3. Januar 2023
Antwort von National Tyres and Autocare - Bournemouth
Dear Marcus Grant
Thank you for your review.
Kind Regards
Robert
Antwort von National Tyres and Autocare - Bournemouth
Dear Vladimir Totev
Thank you for review.
Kind Regards
Robert
Antwort von National Tyres and Autocare - Bournemouth
Dear Timur Nuraev
Thank you for your review.
Kind Regards
Robert
Great service
23. Oktober 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear Ali Fekini
Thank you for your review.
Kind Regards
Robert
Booked the car for 11:30 at Holdenhurst…
Booked the car for 11:30 at Holdenhurst Rd, Bournemouth.
Dropped it off at 11:15 and they told me to come back in an hour. I came back 1h30 mins later and the car was not done.
It then took them another hour to to do my car.
After I left I realised that the paperwork I was given didn't include a work sheet/ report for the wheel alignment as most places do. I only had an invoice and a blank vehicle health report.
I left at approx 13:45 (2h30 mins) , after having the wheel alignment done, a job that normally takes 30 minutes.
Not impressed.
21. Oktober 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear Andy
We apologise that you have had to contact us regarding this matter and for any inconvenience this may have caused.
National Tyres prides itself on delivering great service and we are disappointed that you have not experienced this with us.
Your feedback will be reviewed internally to ensure that improvements are made going forward.
Kind regards
Rhiannon
Very easy and quick booking
Very easy and quick booking. Confirmation came via email in few seconds. Price for MOT was very good. They send reminders for MOT approaching.
17. Oktober 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear Alex
Thank you for your review.
Kind Regards
Robert
Tyre Renewal
I made4 an order and paid for it, based on the information on your website, for 2 new tyres. When I went to get them fitted, I was told they were the wrong tyres and I was charged an extra £40 for what was put on which had lower efficiency & grip. Also whilst I had asked for the rear tyres to be changed, your computer had the front. Fortunately I was able to correct your team. Not a very good experience!
5. Oktober 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear Customer
Thank you for taking the time to make us aware of the problems you have recently experienced in our branch.
We are keen to look into this for you, could you email details to customerservices@halfordsautocentres.co.uk
We apologise for any inconvenience this may have caused.
Kind regards
Rhiannon
I took my car for tyres and wheel…
I took my car for tyres and wheel alignment, when I got there around 10.30 am I was told the alignment machine not working. Why no one bothered to let me know in advance and could have made appointments for wheel alignment somewhere . Even to arrange with another branch. So now have to use new tyres without any wheel alignment. I can not get a booking soon..
5. Oktober 2022
Great service tyres seem fine fitted…
Great service tyres seem fine fitted really quickly highly recommend
27. September 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear Paul
Thank you for your review.
Kind Regards
Robert
Had problems when clicking on link to…
Had problems when clicking on link to arrange appointment time?
25. August 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear David,
Thank you for your review.
Your feedback has been shared with the appropriate departments to ensure improvements are made moving forward.
Kind Regards,
April
Impressed
Very clear and straightforward to use and order in comparison to other sites.
9. August 2022
Antwort von National Tyres and Autocare - Bournemouth
Dear Chris
Thank you for your review.
Kind Regards
Robert
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.