National Tyres and Autocare - Ayr Bewertungen 37

TrustScore 4 von 5

4.2

Peebles Street, KA8 8DP Ayr, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The on line process was very clear and easy to use , the tyre options were conveiantly filtered, the prices seem slightly higher than cpmpetitors but for a fully complete price ,acceptable. There w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered on line the Web site kept crashing and ended up with wrong tyres. Could not get any answer from help line waited 30 minutes still no answer and gave up. The centre in Ayr was fantastic they c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Booked into Peebles St Ayr, no where to park outside, after eventually finding parking space, i was told my 10am appointment may be a little late as they were awaiting a delivery, this had been booked... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Reifenhandel
  2. Bremsenwerkstatt
  3. Kfz-Prüfstelle
  4. Kfz-Reparatur und -Wartung
  5. Fahrzeugservice
  6. Ölwechseldienst

Über National Tyres and Autocare - Ayr

Vom Unternehmen geschrieben

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Kontaktinformationen

  • Peebles Street, KA8 8DP, Ayr, Vereinigtes Königreich

  • 01292 264 204

4.2

Gut

TrustScore 4 von 5

37 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

National Treasure …

The on line process was very clear and easy to use , the tyre options were conveiantly filtered, the prices seem slightly higher than cpmpetitors but for a fully complete price ,acceptable. There were no hidden charges like some other major suppliers.

10. Juli 2023
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Antwort von National Tyres and Autocare - Ayr

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Bewertet mit 5 von 5 Sternen

Ordered online

Ordered online - Great value tyres at very competitive prices.
Not fitted yet but have bought these tyres numerous times in the past.

28. September 2022
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Antwort von National Tyres and Autocare - Ayr

Dear Ken

Thank you for your review

We are pleased you like our on-line services and found our prices competitive.

Kind Regards

Robert

Bewertet mit 4 von 5 Sternen

Did not recognise promotion code

Did not recognise promotion code. Called help line who called me back quite quickly. They also could not use promo code. Dealt with promptly and applied necessary discount.

29. September 2022
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Antwort von National Tyres and Autocare - Ayr

Dear J Pearce

Thank you for your review.

Kind Regards

Robert

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, very competitive prices

15. September 2022
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Antwort von National Tyres and Autocare - Ayr

Dear Gus,

Thank you for your review.
We’re pleased to hear you have found our services to be excellent.

Kind Regards,
April

Bewertet mit 5 von 5 Sternen

The online system works well

The online system works well, looked for my tyre size, given options, then chose my tyre. Booked the car in when I wanted, then paid for the tyres, very smooth operation no hassles, price was competitive as well.

13. September 2022
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Antwort von National Tyres and Autocare - Ayr

Dear Derek Sledge

Thank you for your review.

We are pleased you like our service and glad you found it no hassle.

Kind Regards

Robert

Bewertet mit 1 von 5 Sternen

Web site is a disaster

Ordered on line the Web site kept crashing and ended up with wrong tyres.
Could not get any answer from help line waited 30 minutes still no answer and gave up. The centre in Ayr was fantastic they could not have been more helpful thanks to them after waiting 45 minutes they got through and explaned the order problem

1. September 2022
Bewertung ohne vorherige Einladung
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Antwort von National Tyres and Autocare - Ayr

Dear Heskett,

Firstly we would like to sincerely apologise for your recent experience with us.

National Tyres prides itself on delivering exceptional customer service and we are disappointed that you have not experienced this with us.

Your feedback has been taken on board and has been passed to The Regional Manager to ensure that improvements are made going forward.

We sincerely apologise for your experience and for any inconvenience this may have caused.

Kind Regards,
April

Bewertet mit 1 von 5 Sternen

Shocking

Booked into Peebles St Ayr, no where to park outside, after eventually finding parking space, i was told my 10am appointment may be a little late as they were awaiting a delivery, this had been booked for 3 days prior, when they eventually arrived, the tyres were tossed out the back of the van and rolled into the centre, i went into the waiting room to wait but the floor was bad with litter (took photos) and was smelly so i waited outside, i was told 20 minutes later that my car was finished, i wasn't shown the 4 tyres on the car, or explained to me what had been done, it was ready so basically bugger off, and so i did, never to return again.

31. August 2022
Bewertung ohne vorherige Einladung
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Antwort von National Tyres and Autocare - Ayr

Dear Amano,

Firstly we would like to sincerely apologise for your recent experience with us.

National Tyres prides itself on delivering exceptional customer service and we are disappointed that you have not experienced this with us.

Your feedback has been taken on board and has been passed to The Regional Manager to ensure that improvements are made going forward.

We sincerely apologise for your experience and for any inconvenience this may have caused.

Kind Regards,
April

Bewertet mit 3 von 5 Sternen

Made order eventually on line

Made order eventually on line. I was sent a confirmation of the order to print out and take to garage. I clicked the menu looking for ‘Print instruction’ and the whole thing disappeared and so I have lost proof of order. How can it be resent please.

31. August 2022
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Antwort von National Tyres and Autocare - Ayr

Dear Margaret,

Thank you for your review.
Your feedback has been shared with the appropriate management to ensure that improvements are made moving forward.

Kind Regards,
April

Bewertet mit 1 von 5 Sternen

I made a wrong order and tried calling…

I made a wrong order and tried calling them all day even sent 2 emails still no reply so I will be reporting them to PayPal to get my money returned.
Because its done online the ayr office can't sort it but the Manchester main office needs a receptionist to answer the calls

29. Juli 2022
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Antwort von National Tyres and Autocare - Ayr

Dear Maggie

We apologise that you have had to contact us regarding this matter and for any inconvenience this may have caused.

We are keen to try and resolve this for you, could you please email complaints@axlegcc.co.uk

Kind regards
Rhiannon

Bewertet mit 3 von 5 Sternen

Bit expensive

Guys were very helpful doing free brake check but prices could be doing with being reviewed. Quoted me £405 for rear brake pads and discs. Went to 3 other garages for quotes and they were over £240 cheaper

29. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von National Tyres and Autocare - Ayr

Dear Leann

Thank you for taking the time to leave us this review.

Firstly we would like to sincerely apologise for any inconvenience caused.

We strive to remain as competitive as we can on our services however due to the fast paced changing nature of our industry this is not always possible. As such we offer our customers a Price Promise whereby we will refund the difference in price between any genuine like for like qoutation.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards

Kate

Bewertet mit 1 von 5 Sternen

I bought tyres for a motorhome..

I bought tyres for a motorhome... this was marked clearly on the order.... you couldnt fit the vehicle in your depot... I had to cancel...

Your manager at Ayr was supposed to call me back... never heard a cheap.

Kwik fit managed to do the job...

14. Juli 2022
National Tyres and Autocare - Ayr-Logo

Antwort von National Tyres and Autocare - Ayr

Dear James

We apologise that you have had to contact us regarding this matter and for any inconvenience that may have caused.

National Tyres prides itself on delivering great service and we are disappointed that you have not experienced this with us.

Your feedback will be reviewed internally to ensure that improvements are made going forward.

Kind regards
Rhiannon

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