Very disappointed with the cake rusk biscuits. The quality has noticeably gone downhill and they are no longer like they used to be, yet the price has stayed exactly the same. Paying the same price fo... Mehr ansehen
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Das sagen Bewerter
I am in awe of the wonderful service I received from Haseeb at Nafees in Derby. I urgently wanted methai sent to my mother in Derby to celebrate birth of her great grand daughter (my granddaughte... Mehr ansehen
Nafees cheethamhill branch. Ordered a Birthday cake, waited till past 2pm no communication re the cake. Rang the shop , poor communication lack of english but eventually found my cake. The overall pro... Mehr ansehen
I ordered a 9 inch plain fresh cream cake on late Wednesday night which I collected on the Friday. It was perfectly decorated as requested with a birthday message, it looked impressive and tasted ama... Mehr ansehen
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Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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I've always been a fan of Nafees Bakers…
I've always been a fan of Nafees Bakers and sweet. I had ordered a Fresh Cream cake for son birthday celebration and were very pleased with it. Perfect taste, nice & fluffy sponge and the decoration was exactly as shown on their website. Staff at leeds harehills branch who dealt with my order was very helpful, patient & customer friendly. Will definitely recommend Nafees Bakers and Sweet for any occasion. Highly recommend!
I always use their services and have…
I always use their services and have nothing but the best to say!! Such a timely delivery, and the cakes are simply the best!! Thanku Nafees :)
Dessert catering from Nafees bakers …
I ordered from Nafees Bakers & Sweets for a corporate event. I was in communication with Basit from head office and the entire process was was very smooth and professional. I made a special request for the mithai to be delivered to the premises and the order was delivered on time, the delivery team kept me in the loop throughout the day up until the items were delivered. The mithai was delivered in lovely packaging, it was fresh and tasted delicious. They put so much time and effort into this order and I really appreciate it. I will definitely be ordering again and would recommend Nafees bakers to for dessert catering. Their website is also really great and professional. I’m very satisfied with the quality of food and service provided.
Your Cakes and food are all tasty and…
Your Cakes and food are all tasty and nice and fresh too.
Excellent customer service by Basit…
Excellent customer service by Basit from head office. He really went above and beyond to fulfill our request for the type of cake we wanted and ensured it is communicated to the store we need to pick up from.
We really felt at ease placing our order over the phone with him. We have had Nafees bakery cakes before and really enjoyed them but this time customer service went above and beyond from Basit- thank you so much !
Ordered for my brothers 5th Birthday…
Ordered for my brothers 5th Birthday the cake came broken, was very loose from the base split in two. I brought it to back to the shop whilst the function was happening. Staff was no help and blamed it on me, the cake was clearly not fully set. It spoiled the whole function. Very upset. I also called twice for the complain procedure nothing has happened.
400-500 gram methai dabba wazan
They cheat people methai dabba na wazan 400-500 gram baki do dane methai ne sharm karo Allah ki akle Jahan ke jawab deso 🤨
Horrible customer service
Horrible customer service, rude and arrogant not giving the customer what they ask for. Sheffield page hall.
I purchased 3 meat samosa from brach…
I purchased 3 meat samosa from brach located at Levenshulme, stockport road, Manchester M19.
Upper texture was very bubbly hard and crunchy like old stuff not fresh. Inside filling was just in one cornor and the rest two sides were empty. Taste was not appreciable.
I would not dare to buy again.
Its an amazing experience of…
Its an amazing experience of celebrating birthday on nafees today 👍me and my friends enjoyed a lot There service was an extermly amazing we just love that
Overcharging - poor customer service…
Nafees, Alum Rock Road, Birmingham. Recently attended and I was overcharged twice. The bill should have been £11 totalled up £24.99. When challenged and I was refunded. Poor customer service with no apology. Avoid this place.
Horrible horrible horrible customer…
Horrible horrible horrible customer service
Nearly ruined by daughter’s birthday party
Cake box for a 12”, 2 kg cake- absolutely flimsy with the lid covering less than half of the box. No sticky tapes to stick the lid to the box. Asked for a carry bag, said they had none for that cake (pre-ordered)!!!!
Gush of wind and the flimsy box collapsed and fell with the cake fallen face down- end of a cake worth more than £60.
Had to rush to a nearby Cake Box Shop to rescue us- automatically provided in a sturdy box secured with sticky tapes.
Never going back to Nafees for any cakes!
What a waste!
I bought Mathaiy from the bradford Great Horton branch l, as I needed a emergency the mathaiy box and mathiy smelt of cooked onions. Even my clothes had a smell. They were rude as would not return and refund me. I will never go to this branch again.
Cheetham hill
Cheetham hill, manchester. cooperative staff, great experience I must say staff is well trained. The unique and good thing is, they provide methai box which is presentable and they exclude the weight of the box which is a positive impact. And everything in methai and bakery items are fresh. 5 stars from my side.
I wish if there was a 0 star option for…
I wish if there was a 0 star option for review ,for poor customers services and stinginess ,To day I bought diffrent sort of sweets and bakery for eid day tomorrow,and I was surprised that one member staff was that stingy putting all the stuff into one bag, I requested atleast to put it in separate bags, as the biscuits and bakery will be ruined before reach home ,but the way he looked at me ,like I have said something bad to him,and was still continue doing the same thing, so I took all the stuff out of one bag and return to him and told him to keep the bag I will carry all the stuff in my hands ,luckily my doughter was with me and both carried it to the car. I am customer for long time but after today seeing this stingy man will avoid nafees bakery in Bradford BD3.
Honestly before opening their review…
Honestly before opening their review site I did not expect their ratings to be that bad and the very first bad review was for Sheffield branch. Few months back I had ordered 10kg sweets and 2 cakes. Couple of days later when I picked up my order I requested a very small empty sweet box. The guy refused and didn't mind with that. Would have paid for the box but had left my wallet in the car. Being disable and car parked bit further, pretty bad weather and was too late I didn't mind. But the worst is to come.
Today I again went to order same and asked for their cake menu which they had misplaced. The guy did not even bother to look for it and started showing me on his laptop. Out of a joke I said I'll only order from menu and this arrogant idiot asked me to go somewhere else. I ignored and out of further conversation he straightaway told me that AAP LOGO KI AADAT HAI JHOOT BOLNE KI ( YOU GUYS ARE LIARS). This was more directly a RACIST REMARK.I straightaway left without ordering and gave my business elsewhere I know by loosing my business now and in future won't effect them but for those who don't count on their self respect can give their business to these ARROGANT, UNEDUCATED & RUDE COMPANY Not only Sheffield but months back when I visited them in Coventry I had a very bad experience where their staff were rude and arrogant. I believe this is the way Nafees bakery as a whole have a tendency of dealing with their customers.
Absolutely poor poor customer service…
Absolutely poor customer service by sheffield .samosas and chicken rolls tasted like half cooked food...Very bad and Arrogant attitude towards the customers... don't spend your valuable money with this Arrogants
I wish I could give 0 rating to this…
I wish I could give 0 rating to this shop. Glasgow Albert drive branch.
Customer service is very very poor. Not only poor but the staff are arrogant and to much negligent.
I bought 30kg sweet from this shop recently for an occassion but total disappointment for their service.
Very happy with service
I went to the store in Cheetham Hill Manchester back in April. The young lad was very helpful. Gave me a great deal on the mithai boxes and threw in couple items for free. Great service with the warmth of Bradford brotherhood.
I went before 7 o'clock he said closd…
I went before 7 o'clock he said closd but on door said 7 o'clock close after I went mughals leeds road
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