Naaptol 

WORST WORST WORST ever shopping experience. The customer service representatives are very rude and disconnect the call when you ask them for refund because their product is very bad.

I spoke to their supervisor named Rahul, not sure if it was someone pretending to be a supervisor but he promised refund in cash but their back end team called up and said no matter how many times we request they will not refund the money. Her name was greethi with a malayalam slang and she had the worst attitude. Another customer support guy said there was no Rahul in their office or supervisors who take escalation calls.

They don't have proper training for their employees and don't teach them how to talk to customers. Only if the product is damaged and there is no stock they will refund.

PLEASE stay away from Naaptol. You will most certainly be not satisfied with the products and there is no money back guarantee.

I have got a call from naptol saying that my mobile number has won a gift that is a combo 7 utensil set for 1799 the set has edili maker,tawa,etc...they also said that there will be fish cutting scissors...so I have placed order...but when I got it I was completed unsatisfied...there was not fish cutting scissor it was just a paper cutting scissor...the worst combo set....then I have called naptol costumer service center...they behaved very badly...the lady attended the call was not even ready to listen me.....she was speaking badly to me...that is naptol product and also their coustomer service is very very bad....I am not even ready to give one star as my rating to the naptol brand.....such a vulger experience from naptol ...I will not sugest anyone to buy the product from this brand..after calling many times I have got the correct response from their side...very much unsatisfied..the very cheap product ....please don't buy it

I ordered a 7 piece cookware set and when the delivery came I was not available ..and after I came I checked screws were missing for the set as handles were given separate and I am not getting them anywhere in Bangalore. ..when I registered complaint they are telling only in 48 hours we should complaint and it's my fault that I was outstation. It's an useless channel. Waste if money. Advice all of u all to stay away from this useless company. Minus stars from me. The guys who talk on phone r very rude.

Bhut kharab quilty ka saman aata hai naaptol se to krapya es se saman na purchase kare ap jo bhi lo shop per jake lo thoda mehga hoga lekin achha hoga ye naaptol wale dikhate kuch hai or saman kuch bhejte hai kyuki mere saath ye ho chuka hai Es liye bta raha hu

This is 3 times edited review of mine
they sent my second parcel today thanks trist pilot and naptool to.my 2 parcels are complet.

Place order for 2 combo pack Colour chosen blue.And what they sent is 1 combo pack. Took money of 2 combo pack. Amazing thing is on 1 pack they mention is as 2 combo pack even price printed of 2 combo pack.

Thanks trustpilot naptool people called me and said they will sent second packet.
I received my second parcel today that to in blue Colour
Thank you everyone.

The worst shopping site with lots of stupid and illiterate arrogant fellows for sales. Customer service provided is even worst than their products. Pls guys don't ever buy with the expectations that u r gonna get genuine products and obviously replacement or refund, even if the delivered product doesn't make any sense with your requirements. And definitely expect the worst response from their costumer service once they recieve their money.

i am a customer of Naaptol for almost 10 years. I am their diamond member for the last 3 years .I have purchased several items from them over the years. But my experience this time is the worst and is yet to be resolved.
I had ordered 8 bedsheets as per their code numbers as it was being shown on my TV screen. I had also taken a video clip of what was being advertised on the screen. I received my package on 11th March .. And to my horror I found the bedsheets were totally different .. of the 8 bedsheets 3 sets that is 6 bedsheets were of the same color. I lodged a complaint and there after i have received several calls asking what was the problem. I sent them the video clip and the photo of the 8 bedsheets placed side by side ..
Thrice they cancelled my complaint quoting that my problem was resolved. After pointing out that nothing was done I was given fresh complain numbers.

yesterday a person came and went back saying he will send the van to pick up the return.

Such treatment I have never received before.
Has Naaptol been taken over by some other company ?
I am at loss of words to explain my predicament.

Worst customer service I have ever experienced!! I cancelled the order the day I placed it. Still the order was dispatched. The delivery man was adamant on getting the cash for order, so I paid him. Also contacted the cx service about this. The agent talked so rudely when I simply asked him to refund the money and get their item back. He didn't even listen to my request and hung up the phone. When I called again, another agent had same attitude and he hung up the phone too like there's no respect for customers. Worst company I have shopped from!!!

Are NAAPTOL announced any 11th anniversary celebrations ? are they given any prizes or cash like XUV500 or Big cash prizes

Recently purchased a air pressure system from naptol the delivery was super quick but to my surprise I didn't receive the bill for the product that they send to me raised the complaint and provided them the email I but still no response even after providing the email id and another surprise is the product doesn't even have the product manual in it...
Cheap products just a waste of money and waste of time following these guys

No More shopping from Naptol

I would never ever reccomend any one to go for this illtrate people ar sitting over their technical team is totally illiterate who do not have any manners to talk to customers. Just a waste of money. Low class people call themself supervisor. The word which I should use is radhar log. Illmannered people who don't have any sense of attending calls and I would say people are stupid how are purchasing product form this compny. Itni bakwass comny mene apni puri life m ni dekhi. I bought a electronic mosquitos killer and the day I bought the same day their was a shot circuit that happened in my house and in the same room my baby was sleeping. I would have. I would have sued this compny if anything would have happened. I would just request people all over India not to purchase any product from this naptol they just take money and do not return it back and force to keep the product.

My experience is that received a worst product. I don’t recommend anyone to buy product from Naptol because there return policy is not good. The quality of product sold by Naptol is really waste of Money. Please take this as a serious remarks and please don’t order any product from Naptol. The product which I bought it’s under sealed condition and have to put it in the garbage because of no use.

The product which I bought handy sewing machine

So good.. bs kya hi khu

Naaptol is the best home shopping company.👍🏼

Naaptol provides reasonable prices products

Very good product with quality also

Naptol provide regionabale prices product..

Naaptol provide reasonable prices product