Liam o’Leary was fantastic today as we started with my heater not working and finished with it all functional. He understood my issue, explained what was causing it and then walked me through a soluti... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Liam o’Leary was fantastic today as we started with my heater not working and finished with it all functional. He understood my issue, explained what was causing it and then walked me through a soluti... Mehr ansehen
Unternehmen hat geantwortet
I moved into a new build six months ago with a Myson heating system. Fortunately we have not needed the heating on over the summer but we do now. This is the most unuser friendly system I have ever co... Mehr ansehen
Unternehmen hat geantwortet
Quick response to what turned out a non-query as I realised my mistake before wasting any more time. But couldn't knock quick response and understanding.
Unternehmen hat geantwortet
Hi, I would like to make an ammendment to my original Myson Review 2/4/24 & in particular say Thank You to Michael(hope i spelt it right) for being very Patient whilst we went through the... Mehr ansehen
Unternehmen hat geantwortet
Myson is a UK heating manufacturer and supplier specialising in radiators, underfloor heating, electric heating, towel warmers, and commercial heating solutions for residential and commercial projects. As part of Purmo Group, Myson provides a complete range of heat emitters and heating products for homes, offices, schools, healthcare buildings, and large-scale commercial developments across the UK. Our product range includes: • Panel radiators • Heated towel rails/towel warmers • Low Surface Temperature (LST) radiators • Fan convectors • Thermostatic valves and heating controls • Underfloor heating systems • Designer radiators • Electric radiators, electric towel warmers and electric underfloor heating. Myson supports heating engineers, contractors, consultants, architects and developers with: • Heating system design • Integrated radiator planning • Underfloor heating design • Technical support from heating specialists • CPD-accredited training courses • BIM and 3D product resources. Our heating products are available throughout UK and Ireland, from builders’ merchants and a nationwide network of distributors, with BIM-ready files accessible via BIM Store. Customers choose Myson for reliable heating products, technical expertise, and support for both new build and refurbishment projects.
Vom Unternehmen geschrieben

Eastern Avenue, NE11 0PG, Gateshead, Vereinigtes Königreich

Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Advised that their towel rails shouldn't be in areas that have levels of moisture (so not in a bathroom?!). Our towel rail installed in our en-suite shows signs of rust under paint within 12 months (new build install). Well ventilated, near window & extractor fan and never used to dry towels.
Dismissive customer service. Avoid! If you can, go with a radiator supplier who has products fit for purpose.
Do not buy from this company. Their radiators rust and do not honour their warranty. I now have to source a good quality radiator from a reputable company and pay to have it replaced.
Oh nearly forgot they offered some touch up paint. I declined.
We have had six Myson column radiators installed in our house, two seven years ago and a further four more recently. One of the original rads has developed a fault, which an independent plumber has said is a welding issue and we believe this to be covered by the warranty. Our customer service experience with Myson has been terrible. They are extremely unhelpful and want "unequivocal" proof that the fault is manufacturers defect via an "independent expert report". It says a lot about a company when you experience problems and their "Customer Care" team could not care less. I strongly recommend using an alternative supplier for your radiator purchases.
I have a Myson MRT1 thermostat and when i tried to unclip it (according to the instruction manual), it wouldn't budge. In the end i had to force it and the clip broke.
Crap design.
As far as the thermostat operation goes, I have no complaints.
Myson Lindi Towel Rail
Myson Lindi Towel Rail
We having issues with Myson regarding a towel rail that rusts, The first rail was installed in 2011 and rusted within 3 years, after much aggravation this was replaced in 2015, but within 18 months a crack in the paintwork appeared this was reported to Myson, but they refused to do anything about this. Then after 3 years we noticed more areas of rust appearing in the rail 5 points in total. Myson are now refusing to accept this as a warranty issue pointing out that this rail should not be placed in a room that has dampness in the air as it will rust, unfortunately I am unable to find any Bathrooms or En-suits that do not have moisture in the air when they are in use. They also state that the room must be ventilated, our room has a ducted ventilation system that I am sure if you got to close and had a wig on it would lift it off.
My advice is NOT to buy any products from Myson as they do not honour their 10 year warranty.
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