The experience was not so good in the app, we had an hour of free delivery over 150 lei, but it didn’t work from the first try, I had to refresh and to re-add items in my cart multiple times
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The site is really easy to use and i love the fact it knew to use different discount codes automatically I havent used the products yet, but i enjoyed the shopping experience so far
Unternehmen hat geantwortet
You said that delivery is free for order after certain amount, but then you charge for tracking. That's a crappy move
O reducere neasteptata m-a ajutat sa i-au mai multe produse nu doar ce terminasem. Aleg mereu suplimente myprotein pentru calitatea si gustul lor 👌🏼
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigtes Königreich
- www.myprotein.ro
4.1
Gut
1183 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Am dat comanda si imediat la 10 minute…
Am dat comanda si imediat la 10 minute am dat anulare comanda si tot au trimis comanda. Butonul de anulare comanda este de decor.
21. Mai 2026
Antwort von Myprotein
Bună ziua Elena,
Îmi pare rău să aflu că această situație v-a cauzat neplăceri.
Mă bucur că pot rezolva această problemă pentru dumneavoastră.
Vă rugăm să ne furnizați numărul comenzii sau să ne contactați prin intermediul contului dumneavoastră, iar noi vom rezolva problema imediat.
Cu respect,
Echipa de asistență pentru clienți
Very high prices to fake the huge…
Very high prices to fake the huge discounts applied, then surprise surprise you need to also pay for transportation even though your order is already substantial in value. The app navigation is not user-friendly or at least I personally hate it.
26. Mai 2026
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
They reduced the weight of the 1kg…
They reduced the weight of the 1kg Impact Whey to some very strange sizes. Depending on the flavor, the product now comes in 900g, 870g, 840g, or even 810g packages instead of the original 1kg.
So basically, you’re paying more than before while getting significantly less product. It feels very misleading and disappointing for loyal customers.
What’s even stranger is that they advertise all of them as having 30 servings per pack, both the 810g version and the 900g version are listed as 30 servings.
26. Mai 2026
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
When I subscribed to the newsletter
When I subscribed to the newsletter, I received 25 lei reduction for orders over 175 lei, I put in my basket over that value but it was not reduced. I sent message to ask about that on Instagram, but no reply.
26. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Am reușit sa găsesc rapid ceea ce am…
Am reușit sa găsesc rapid ceea ce am cautat in ceea ce privește proteinele si am finalizat comanda intr-un timp foarte scurt.
25. Mai 2026
Antwort von Myprotein
Bună,
Vă mulțumim că ați lăsat o recenzie!
Este întotdeauna o plăcere să primim astfel de feedback din partea clienților noștri.
Feedbackul dumneavoastră ne ajută să menținem și să îmbunătățim serviciile noastre. Echipa va fi încântată să afle comentariile dumneavoastră.
Dacă aveți întrebări sau nelămuriri, nu ezitați să ne contactați prin contul dumneavoastră și vom fi bucuroși să vă ajutăm.
Aveți grijă de dumneavoastră și vă dorim o zi minunată.
Cu stimă,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great products 😊
25. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
quality products
24. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A lot of products to couse from
23. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I paid the shipping fee of 43.99 RON…
I paid the shipping fee of 43.99 RON (shipping that would otherwise have been free) precisely because you stated that I would receive the order the day after ordering.
I would like to know why I paid this money if I receive the order in at least 4 days, when I would probably have received it even if I had chosen the option without shipping fee.
21. Mai 2026
Antwort von Myprotein
Hi,
I appreciate you sharing your experience regarding the shipping fee and delivery timeframe. We understand your frustration with the delayed delivery, especially after paying for expedited shipping. We are reviewing our shipping processes to prevent such occurrences in the future.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Good protein
21. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good prices and great products
Good prices and great products, purchased many times along the years. I eapecially enjoy the progein bars and cookies.
21. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent order system
21. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Top quality products
There is no other brand I would choose, simply the best, quality products, lots of discounts and you always can find something you really need
20. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Horrible return policy
Horrible return policy. You have to pay more than 10euros to return a product if you don't want to arrange your own shipment to Poland. Since they have such a big market in Romania they should have some contracts with Sameday/Fan.
For sure, for me, it's the last time I'm ordering clothes from this website.
14. Mai 2026
Antwort von Myprotein
Hi,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.
Instead I have messaged through your online account, please log into your account to view this message.
Thanks,
Sam
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.