Poslední objednávka byla skvělá. Potřebovala jsem doplnit zásoby proteinu a vyšlo to skvěle na slevu, a ještě i dáreček. Na myprotein se vracím pravidelně a určitě tohle nebyla poslední objednávka.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Při tvoření objednávky je těžké objednávat oblečení ve stejných barvách a ve stejných kolekcích - když vyberete barvu podprsenky, nejsou ve stejné barvě legíny a opačně. Možná by bylo dobré mít možno... Mehr ansehen
Unternehmen hat geantwortet
Mockrát děkuji Lucii D. za milou komunikaci a vyřízení vracení zboží . Velmi rychle komunikuje a se vším skvěle poradí. Bez její asistence bych asi zboží nedokázala vrátit . Oceňuji dopravu zpět z... Mehr ansehen
Unternehmen hat geantwortet
Komunikovala jsem s paní Lucií D. Je opravdu milá a vstřícná a ačkoliv nebylo v jejích silách nějak ovlivnit můj požadavek, nabídla alespoň příjemnou kompenzaci v podobě bodů na další objednávku. Jsem... Mehr ansehen
Unternehmen hat geantwortet
4.0
Gut
343 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Mayby quality it’s not that good
Mayby quality it’s not that good, but everything else is great
8. April 2026
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
nedostačující možnosti platby
Při tvoření objednávky je těžké objednávat oblečení ve stejných barvách a ve stejných kolekcích - když vyberete barvu podprsenky, nejsou ve stejné barvě legíny a opačně. Možná by bylo dobré mít možnost nakoupit i komplety (možná i za nižší cenu).
A pak mi velmi vadím, že není možnost platit jinak než platební kartou, např. pomocí QR kódu a nebo okamžitou platbou z bankovního účtu - to by bylo nanejvýš vhodné v 21.století - proč v dnešní době zadávat čísla a údaje z platebních karet ?!?
8. April 2026
Antwort von Myprotein
Dobrý den,
děkujeme, že jste si našli čas na zanechání recenze – velmi si vážíme vašich komentářů.
Neustále se snažíme zlepšovat a zkvalitňovat váš nákupní zážitek, a bez vaší cenné zpětné vazby by to nebylo možné.
Neváhejte nás kontaktovat, pokud máte jakékoli další dotazy nebo požadavky – rádi vám pomůžeme.
S pozdravem, Natalia
Antwort von Myprotein
Dobrý den,
děkujeme, že jste si našli čas na zanechání recenze – velmi si vážíme vašich komentářů.
Neustále se snažíme zlepšovat a zkvalitňovat váš nákupní zážitek, a bez vaší cenné zpětné vazby by to nebylo možné.
Neváhejte nás kontaktovat, pokud máte jakékoli další dotazy nebo požadavky – rádi vám pomůžeme.
S pozdravem, Natalia
I am writing to express my extreme…
I am writing to express my extreme disappointment with your customer service. In my previous order, I purchased a complete set (bra, hoodie, and leggings), but the leggings were never delivered. Although they appeared to be in stock when I placed the order, I was later told they were out of stock with no prior notice.
I wanted to return the remaining items since the set was incomplete, but I don't see why I should pay for return shipping when the mistake was on your side. Your support team has been unhelpful, providing only generic responses without any real solution. Despite promising to get back to me, I have been waiting for a long time with no update.
Because I received no support, I was forced to order the leggings again now that they are back in stock just so I could finally use the set. This meant I had to pay for delivery a second time. I am requesting compensation for the additional shipping costs and the inconvenience caused.
8. April 2026
Antwort von Myprotein
Hi Miri,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery charge on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
My favourite influencer and the web is…
My favourite influencer and the web is very great situated.
8. April 2026
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Issues with returns and refunds
I am not able to generate return and had to contact customer service again - which I have to do with all my returns and refunds - with the competition and high standard services with other eshops, it is questionable if I continue shopping with you. You really need to step up and improve your customer services and return policy!
4. April 2026
Antwort von Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I trust the brand and I found a good…
I trust the brand and I found a good promo code.
Just don't over do it.
4. April 2026
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Im very proud customer
Im very proud customer. I had a great experience with MyProtein, especially thanks to Aylin from the customer care and claims team. She was professional, quick to respond, and genuinely helpful throughout the whole process. Her support made everything smooth and stress‑free. Highly appreciate her excellent service!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Zatím vše co jsem objednala bylo skvělé…
Zatím vše co jsem objednala bylo skvělé podle mého očekávání.
19. März 2026
Antwort von Myprotein
Dobrý den,
děkujeme, že jste si udělali čas a zanechali svou recenzi. Vážíme si vašich komentářů a vážíme si jich.
Neustále se snažíme zlepšovat a vylepšovat váš zážitek z nakupování a bez vaší cenné zpětné vazby bychom to nedokázali.
Neváhejte nás kontaktovat, pokud máte další dotazy, rádi vám pomůžeme.
S pozdravem,
Kayleigh
I’m always satisfied with the products.
23. März 2026
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
The quality of your items.
25. März 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
all was good
24. März 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Customer care and restocking
I like the brand and they have nice products, but what I don’t understand is their approach to customers and restocking. Many people take advantage of discounts to buy large quantities and resell them… so if I want a specific product in a certain size, for example a set, by the time I find out when it will be restocked, all the standard sizes are already gone. Not to mention that getting a response from the company is really a long process.
22. März 2026
Antwort von Myprotein
Hello Kristyna,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
Antwort von Myprotein
Dobrý den,
Děkujeme, že jste si našli čas a zanechali svou recenzi!
Vždy nás těší přijímat takovou zpětnou vazbu od našich věrných zákazníků.
Vaše zpětná vazba nám pomáhá udržovat a zlepšovat naše služby a tým bude velmi potěšen, když si přečte vaše laskavá slova.
Pokud budete mít jakékoli otázky nebo připomínky, neváhejte nás kontaktovat; rádi vám pomůžeme.
Dejte na sebe pozor a přejeme vám hezký den.
S pozdravem,
Natalia
100% satisfied with my order
Order perfectly matched, fast shipping, nice discounts, well packed, high quality product I was looking for. Simply *****
18. März 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
i like the materials
i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(
19. März 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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