Good luck placing in order and get an update or ETA. 3 days after and no info just waiting for fulfilment... On the chat as cpstumer service only the bot saying we are back from holidays bla bla bla.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Good luck placing in order and get an update or ETA. 3 days after and no info just waiting for fulfilment... On the chat as cpstumer service only the bot saying we are back from holidays bla bla bla.... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience and got two products that I had a tricky time finding at other stores/shops! The little note I got was so cute and sweet to receive alongside my order. The items I ordered wer... Mehr ansehen
I've never had an issue with this supplier. I'm allways very happy with my purchases. Yes, the shipping sometimes can take a little longer than other websites but that doesn't bother me. Maybe the com... Mehr ansehen
Unternehmen hat geantwortet
I love the fact that Queenie sends little personalised notes with each order. It’s such a thoughtful touch, she even remembered me asking about the product and noted that. Overall, delivery was made f... Mehr ansehen
Unternehmen hat geantwortet
MyKStyle brings the latest (and best!) skincare and makeup products from South Korea right to your doorstep. We strive to make Korean Beauty easy and simple, so you can find the products that suit you best :)
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I usually don’t leave feedback in public forums but the lack of response from them urged me to. I made a purchase on the 13th May which never arrived so I got in touch about it and they responded saying it was out of stock and that it would take 2 more weeks if I wished to wait. I was okay to wait and also made another purchase.
Its been 4 weeks since that convo (today is 28th June) and nothing yet. I reached out so many times via the same email kindly requesting for more information on the status and they never responded. I reached out on the chat as well. Even an email responding about the situation would give you some confidence.
I’m starting to feel like this was a scam.
If items are out of stock the users shouldn’t be able to make a purchase in the first place, and even after that not until I wrote to them after a few weeks they mentioned it was out of stock.
This has been a really bad experience for me.

Antwort von MYKSTYLE UK
Placed my order 2762
7th June and still not received item. Can’t get through to anyone at customer service and want a refund

Antwort von MYKSTYLE UK
Ive had an amazing experience, it was my first time and I will definitely order from them again.
They were prompt with updating me on shipping details and I've had previous troubles with other websites with fake replicas of Korean skincare brands but I can confirm that they sell original brands of high quality and authentication.
Their freebies and lovely note made my day, thank you MYKSTYLE <3

Antwort von MYKSTYLE UK
The packaging is really nice and order arrived in a week!! Definitely recommend 🥰 and yes, I’m on my way to order another product 🥰🥰

Antwort von MYKSTYLE UK
Have ordered from this website twice now and have recieved excellent customer care. Items are dispatched promptly and I recieved great communication from them when I used their webchat. Will definitely be back to purchase more items.

Antwort von MYKSTYLE UK
I've been waiting for my order 2642 for over a month. I've emailed twice, left a message on their website chat and Instagram DM and had no response. Terrible.

Antwort von MYKSTYLE UK
Ordered a product 5 weeks ago, lo and behold, no item! Order number 2647. No response to emails either! Wish I'd seen all these reviews before I ordered!

Antwort von MYKSTYLE UK
I ordered a product on April 26. A couple of days later I received an email saying they don't actually have the product in stock but that it would be restocked in two weeks and they would send it over.
It has been more than a month and I have already emailed twice asking for an explanation and they still haven't answered.

Antwort von MYKSTYLE UK
I placed an order on the 17th May, and whenever I try to track my order it says it has not been dispatched. I would like to have some form of communication to let me know what is happening. It’s better to keep a customer informed than to leave them with no information at all. What is happening with my order?

Antwort von MYKSTYLE UK
I’ve ordered and it’s been two weeks and no response. I’ve written to them and spoke online but no response.
Please I want a refund or my product.
Order number:2657

Antwort von MYKSTYLE UK
I made an order on the 5th of May, 2024 and was told it will be delivered on the 9th of May, 2024. And since then there has been no update on my package. I sent email to the company but no response. My order number is #2635, if the order won’t be sent please refund me.

Antwort von MYKSTYLE UK
Une catastrophe !!! J'ai acheté un objet chez eux, qui est sous garantie. Il ne fonctionne plus. J'ai pris contact avec eux à plusieurs reprises, personne ne répond. J'avais d'ailleurs été obligée de les menacer avec le service contentieux de PayPal au moment de l'achat ! Ça commençait déjà très mal.Une horreur , à bannir

Antwort von MYKSTYLE UK
Missing package
I’ve tried to contact this store several times, but I don’t know anything of my order yet, It’s been a long time since I ordered.

Antwort von MYKSTYLE UK
I brought a few items from this seller, at first they were great, even sent free masks and samples.
However, my latest order they didn’t tell me that a product I ordered was out of stock. I didn’t notice the product was missing because there was no manifest in my order, I was also a little taken back that the products didn’t have any packaging too, though this does happen sometimes.
I had to reach out to them to tell them I was missing a product, they replied a couple of days later telling me the product is out is stock and that it wouldn’t be in stock for two weeks. They kindly offered a 10% discount, but in this time I would totally run out of my product. So I asked for a refund.
It’s been a little over a week, no acknowledgement from the business of my requested refund, no apology for the inconvenience either. No refund either.
I unfortunately will not be using this business again to order my products.

Antwort von MYKSTYLE UK
Really nice shop, i got some present and a very cute note from the owner which was very heartwarming

Antwort von MYKSTYLE UK
I have ordered from this company many times- 0 issues. Products always arrives well packaged! Love the freebies you get inside, means I’ve been able to try and love new things. My monthly order is always the Mediheal toner pads, such a staple. 100% recommend trying for problem skin.

Antwort von MYKSTYLE UK
Love my products! It arrived fast. Liked the thank you letter they me especially and I’m thankful for the free samples too!
I’m already eyeing on some new things in store!

Antwort von MYKSTYLE UK
Placed an order on the 5th og february and now on the 20th I have yet to receive an e-mail confirming shipment of my order. I have tried to contact them through their online chat but don’t get a responce. They have however withdrawn the money from my bank.
I am afraid that I will never receive my order.

Antwort von MYKSTYLE UK
I ordered on 21/12/13 and it’s now 19/02/24, I’ve not gotten any further updates about my purchase, contacting this company is next to impossible and you’re promised a response in 24 hours on their live chat bubble; but I’ve not had any responses.
My order number is 2128, I just want a full refund at this point. Can someone at mykstyle please help?!
I would strongly recommend that you get better customer service, provide an email address, train your staff on how to respond and when to respond.

Antwort von MYKSTYLE UK
Bought a item that said it was in stock and would ship in the next 2 days - I bought the item on the 4th of february, didn’t hear back from them until the 9th when they told me it wasn’t in stock they offered to change the order (did not offer a refund) I asked how long it would take to come but they haven’t answered me. I still might be able to get the item but either way their costumer service should be much better and they should make an effort to communicate with their customers
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