ORDERED PRODUCTS NEVER TURNED,THEY ARE UNCONTACTABLE ,WERE IS THE CUSTOMER CARE NUMBER? I WANT MY MONEY BACK. IF I COULD GIVE A LOWER NUMBER I WOULD. NEVER DEAL WITH THIS MOB.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Mehr ansehen
Unternehmen hat geantwortet
Ordered a replacement alternator, which was correct and fit as expected. Drove locally with no issues, then the alternator failed when my wife was 90 minutes away. The pulley wheel shaft seems to have... Mehr ansehen
Unternehmen hat geantwortet
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Kontaktinformationen
Brisbane, Australien
- info@myautoparts.com.au
- www.myautoparts.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
No communication they have no idea of…
No communication they have no idea of where Warwick is just a joke don't use these Idiots

Antwort von My Auto Parts

Antwort von My Auto Parts
Wrong part was sent
Wrong part was sent and after I called was informed that I could only email, so after three emails with my auto parts and not one response apart from we have a high rate of emails your patience is required I was forced to buy at toyota direct. Still with no refund in sight. Very disappointed in your service and will not use you again !#!#

Antwort von My Auto Parts
No reply to emails -wrong parts sent
Initially I was impressed with the speed of the delivery of the items ordered -order placed on a Tuesday afternoon and arrived on a Thursday morning. However, when it came time to fit the headlight assemblies, I discovered that I had been sent 2x Left Hand Side assemblies instead of 1x LHS and 1xRHS. A closer look at the packages revealed that the part numbers on each box were different, and one of the boxes had been opened and re-sealed. I emailed info@myautoparts with an explanation and photos to prove the mistake, but haven’t heard back. That was Jan 1, 2025. I have tried sending a message on their website as well, no reply there either. I would appreciate someone contacting me as this was a Xmas present for my mum, and her car looks pretty ordinary with 1 new headlight and one that’s 22 years old.
No customer service
Placed order on the 5th of January and still no sign it has been shipped. I have tried to contact My Auto Part several times via email with no response.Order finally shipped 2 days after this review.
Shipment was slow and late in delivery…
Shipment was slow and late in delivery with zero communication about the shipment. I received email it was sent the day after it arrived...ffs..aint good enough
I don't wish to give even 1 star.
I don't wish to give even 1 star.
I tried to use the Web sites to look up the vehicle I need parts for. I could put the details of the vehicle in, but couldn't get any further. Having worked in the automotive industry for over 36 years.
I decided to try using the Web sites first.
Due to the fact I was unable to obtain the information about available parts for my application. I made a phone call to the NSW warehouse. The person who I was speaking to gave me the impression that I should not have being calling.
I was asked for the registration number, I gave that. I was told it didn't come up.
I then gave the make, model and year model. I was asked for the vin number. I didn't have this, as I am seeking a part for an elderly gentleman on his behalf.
Because I didn't have the vin number. I was told that I couldn't be helped.
I enquired how many options were coming up. 150 series was mentioned, I said it was that. prior to all this the person I was speaking with had said" you're not a customer" " so I can't help you "
I said that the Web sites recognised me as being a customer. " That's the Web site" was the comment made back to me.
I enquired about a reverse light for the application, and was told " we don't do reverse lights" so I thanked him for his time and ended the phone call.
I noticed there was a contact form on the Web sites. So I utilised that my name and email address was already filled in. So I put the details of my enquiry in the box provided. I put all the details of the vehicle as well as the rego number. And the part I was looking for. I am still waiting for a reply.
I have just checked my spam mailbox and there is nothing there.
It would seem that this company doesn't want to be regarded as a source, to obtain spare parts.

Antwort von My Auto Parts
parts returned to warehouse in good condition no refund refundes
okay thats a good outcome, now been contacted by company and refunded. have been advised they will be poss looking into there contact confirmation system. not sure whats going on with this company. my parts arrived in good condition. sadly the front guard for my corolla was the wrong guard my mistake. re ordered the right guard and received it in good condition. returned the wrong guard to warehouse in good inspected condition was told i would receive a credit in due time.
never happened. now about $170 short. have called twice. left a ph message with credit dept. emailed twice to make contact still no reply.

Antwort von My Auto Parts
Have provided a previous review but…
Have provided a previous review but felt it was not enough. This company is brilliant, efficient, reliable and the customer service is excellent. All my parts arrived in pristine condition. Would recommend them to anyone.

Antwort von My Auto Parts
Woke up this morning to an email from…
Woke up this morning to an email from My auto Parts asking if my review was for another company. No, someone from your company misinformed me about an app and went in all my banking ,retirement,stocks and cashapp accounts.not sure of the date noe.

Antwort von My Auto Parts
The item arrived damaged and they sent…
The item arrived damaged and they sent out a replacement the same day. New item arrived shortly after. Great service and many thanks.

Antwort von My Auto Parts
Could not be happier with the price and…
Could not be happier with the price and speed. Able to pick up the next morning and just as well as I needed it !! Thanks !!

Antwort von My Auto Parts
Quick delivery and good product however…
Quick delivery and good product however it didn't come with the screws/clips to attach it to my car.

Antwort von My Auto Parts
Part came in very quick
Part came in very quick, easy to fit to a completely crumpled chassis 🤣 so that’s saying something

Antwort von My Auto Parts

Antwort von My Auto Parts
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







