3700 € angeboten, 9300 € verlangt
Der persönliche Kontakt war zwar freundlich und höflich, ändert aber nichts an der Erfahrung.
Ein Ferienhaus wurde für 3.700 € pro Woche als buchbar angeboten. Nach Rückfrage hieß es jedoch, der Preis sei „noch nicht aktualisiert“ worden und liege nun bei 9.300 € für denselben Zeitraum.
Eine Preissteigerung von über 5.500 € kann nicht als normales Update oder Versehen gelten.
Dieses Vorgehen ist absolut unseriös, irreführend und zerstört jedes Vertrauen. Freundliche Kommunikation kann keine falschen oder massiv abweichenden Preisangaben rechtfertigen.
While the personal communication was polite and friendly, this does not change the overall experience.
A holiday home was advertised as bookable for €3,700 per week. After contacting the provider, we were told that the price had “not yet been updated” and was now €9,300 for the same week.
An increase of more than €5,500 cannot be considered a simple update or mistake.
This practice is highly unprofessional and misleading and completely undermines trust. Friendly communication does not justify such a massive and unexplained price discrepancy.
Very disappointing experience.
Antwort von My Rental Homes
We do invite to keep away from this customer. This is what happened: we never confirmed the reservation to this guest. The customer made an email to request the reservation of a villa in Mallorca; after FEW MINUTES we contacted him explaining that we hadn't received yet the new rates for year 2026 and for this reason the instant reservations for this villa were closed and the listing clearly showed that the reservations were on request basis only. The customer asked for a quotation and we have asked the owner the rates for the specific period the customer was interested in. So, we have informed the customer about the real cost of the property, but he still pretended to pay the off season price for a peak season stay. When we told him that this was not possible his reaction has been to write this bad review without having ever used our services. Please make your considerations on the value of this review.
