MW Classic Cameras Bewertungen 

177
•
TrustScore 1 von 5

1.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered and paid for a lens hood. It never arrived. The company never answered my emails and the telephone number in their website wasn’t working. I’m surprised that they are allowed to trade. Altho... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Well I did at least get an order confirmation email, obviously that’s all I got! Wish I’d come here first but the website looks totally lagit. It’s now clearly a complete scam. Paid by debit card so... Mehr ansehen

Bewertet mit 1 von 5 Sternen

SCAM!!! The shop owner kept making promises and assuring me that they had no intention of defrauding me of the item I paid for in June, while continuously posting new items on their website. How despi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Avoid at all costs. Ordered binoculars, no response to enquiries. Finally claimed they must have sold them elsewhere and promised a refund, which hasn't appeared and no further communications. Now goi... Mehr ansehen

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  2. auch in
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Specialists dealers in antique, classic, collectible cameras, lenses & accessories since 1989


Kontaktinformationen

1.2

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TrustScore 1 von 5

177 Bewertungen

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Alle Bewertungen

(177)

35 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Unacceptable

I would not buy from MW Classic Cameras again. I have been buying photography equipment for two decades now and have never had such an experience with a camera shop before. The three weeks waiting for my camera to arrive felt more like three months!

I had found a camera on their website that I had been searching for for months, it was apparently in excellent condition and was available at a great price. Unfortunately my excitement got the better of me and I bought the camera straight away. I remember seeing their shop being advertised in Amateur Photographer magazine but I had never been a customer of MW Classic Cameras before and had I researched into the shop's reputation beforehand, as I should have done, then I would not have trusted them with my money. However, I have bought from many different camera shops over the years and I have never had any problems and did not expect any problems in this case.

I sent emails requesting for an update on the status of my order, but the replies I received were excuses as to why they had not yet posted the camera. If I had not emailed then I would never have known what was going on. MW Classic Cameras had '100% guaranteed' the package would turn up on a specific day, a day which was over two weeks after I had bought the camera from their website (I had first enquired a week previously about when it was supposed to turn up), but it did not arrive. Then on the second occasion when the package was supposed to arrive it once again did not arrive.

Luckily, I had paid via PayPal, so I was able to open a dispute as a last resort, but after three days I had no response and was considering when I was supposed to escalate the dispute to a claim, when I got an email from PayPal regarding the tracking number of the package, the camera then arrived the next day. I suspect that if I had not paid via PayPal and did not make a fuss then I would be waiting even longer. I was also told my postage would be refunded as compensation for the three week wait, this refund was never received, but I was not surprised, I was just relieved to finally receive the camera. It's not acceptable for a customer to have such an experience, it was obvious that MW Classic Cameras did not value my custom in the slightest.

10. Januar 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Put in an order via their website on …

Put in an order via their website on 27th November, including a camera I intended to give as a Christmas present. After 10 days no goods, so emailed, no response. Then I chased by phone on the 11th December, nothing heard back from them. No sign of order so have cancelled and raised a case with PayPal. Honestly the worst service I've received in decades.

21. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wouldn't recommend buying from here.

I wouldn't recommend buying from here.

First item (£50) - ordered and confirmation email but no despatch notification and not delivered after 1 week so emailed but no answer.

Phoned and did get through pretty quick - they said they were just about to send it. It did come next day - I was slightly disappointed with the condition.

OK so I thought just a bit of a hiccup.

A couple of weeks later second item (£400) - ordered and gave it a day or two - order confirmation but no despatch notification email - nothing turned up.

No response to email...

Got through on the phone and the bloke said he was just about to contact me...

Apparently the lens had been sold - they hadn't taken the listing down off the website. - he said he needed to update the stock listing.

I had deliberated long and hard for at least 10 days over several lenses for sale on MW Classics website trying to decide between 35, 40 & 50 so I was pretty familiar with all the listings. So I asked him right there about 2 other lenses that were listed as possible alternatives but apparently they'd been sold as well.

So I asked for a refund to Paypal but still wanted 1 item on the order. Got the refund after 2 days but no notification email - the other item duly arrived but was incomplete not as described - so now I've raised a claim with Paypal.

Been watching the new items listed every Friday night - some great bargains - if they exist and are as described. Probably not.

Bad website and useless customer service - I won't be buying from them again

17. Dezember 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

'Excellent' Condition Lens was Fungus-ridden - No Apology

Purchased a Leica lens and went to pick it up. The lens was described as 'Excellent 90%' in terms of condition, with light marks and a small amount of fungus and haze, to be expected from an old lens really. But what I was handed was in appalling optical condition - lots of fungus not only on the front element, but on internal elements too. Was in an unacceptable condition and produced very soft images when I tried it out.

Needless to say I went home empty handed. No apology for them wasting my time, I don't think that lens was 'Excellent' by any stretch of the imagination. So if you do decide that you want to buy something from MW Classic Cameras, make sure you go in person, and don't be surprised if you're disappointed!

24. Oktober 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not send the Item

Not send the Item. Don't reply at mails. I have money back from Paypal. No business with this. 😡

24. Juli 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not give any business to this company.

This is a used camera company run by two guys Mahendra Modi and David Woodford, they deal in collectable cameras and accessories by the likes of Leica for example.

I ordered a camera accessory from their website.

After several days it did not appear. I set an email, no reply.

A couple of weeks later I sent a letter asking the item be sent or a refund.
No reply to that either.

This is an unacceptable way to treat customers, and I could not recommend this company to anyone.

My real review would be minus fives stars and that is being nice!

15. Juni 2017
Bewertung ohne vorherige Einladung

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