Everytime I have to call or web chat everything has been quick and efficient. They help really well with missed payments and give plenty opportunities to pay missed payment. Customer service has been... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
How can i express my appreciation to Motorcade especially Dylan, I don't know. No words Hats off Dylan. He/She is very polite, kind, calm, understanding, responsible dedicated person. My problem is f... Mehr ansehen
Unternehmen hat geantwortet
Good morning. Dylan was supporting me today with my questions. He was very patience and clear to make me understand my queries. I am very thankful to him and other staffs who reply our calls and help... Mehr ansehen
Unternehmen hat geantwortet
I tried to update my address through the customer portal as instructed, but several pages were not working correctly and displayed errors. The automated email advised me to use the portal, while the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Competitive Annual and Short Term Taxi Insurance
Kontaktinformationen
Nile Street 68, N1 7SR, London, Vereinigtes Königreich
- www.motorcade.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent Megan was very helpful today
Excellent Megan was very helpful today
Fast and efficient help through the…
Fast and efficient help through the chat feature with Millie
Very frendly and very helpful
Excellent customer service, very helpful
Excellent customer service
I'm useless with technology but they…
I'm useless with technology but they were really helpful ( so far )
Good service and nice experience and…
Good service and nice experience and specially JAMIELEIGH helped me and solve my problem in a easy way thank you
knowledgeable
She was knowledgeable and extremely helpful. She resolved the issue I was experiencing with my portal over the phone, making it easy to understand.
Jamieliegh helped me through a banking…
Jamieliegh helped me through a banking details as they were cancelled my end due to my error excellent customer service and friendly understanding as technology is not really for me
Very helpful on the website chat
Very helpful on the website chat. 10 out of 10.
Absolutely terrible company have sent…
Absolutely terrible company have sent no policy details and there is no phone number to contact. Tried online chat 5 times and disconnected each time wanting information that I can’t possibly give as I have no policy documents. Do not recommend this service at all as they can’t competently help an still can not gain access to my policy
Very friendly and helpful advisor
Happy about services and help ,i will…
Happy about services and help ,i will recomand!
Bait and switch tactics – Price jumped £500 instantly
I found a quote via Confused.com where the monthly and annual prices were exactly the same. However, as soon as I clicked through to the Motorcade website to purchase and hit "proceed," the price immediately increased by £500 stating that "something has changed."
I hadn't changed a single detail on the form. When I contacted their support, they were absolutely no help. They claimed that a 15% interest rate applies to monthly payments, despite the original quote clearly showing the prices were the same. This feels like a complete bait-and-switch. Avoid this company if you want transparent pricing.
Starrrrrrrrrrr
This is by far the worst car insurance
This is by far the worst car insurance company out there I recently left go skippy as I had already used my 3 vehicle swaps for the year I went with motorcade and it’s been the biggest regret I’ve got the level of service is appalling the time they take to do anything is a joke claims department will try have a massive attitude until you want to make a complaint then the professionalism kicks in at that point go with literally anyone else
I m very happy motorcade good team they…
I m very happy motorcade good team they help me so much i happy with this service
Jamie Leigh was very quick and…
Jamie Leigh was very quick and effective at achieving what I requested
Worst insurance.
Worst insurance. Be careful everyone. I am trying to cancel my insurance because I sold my car.
It is a nightmare to get in touch with them.
No response no matter what you do. Follow all the online forms, useless.
Next time even if they give me cash to get them insure I would prefer to take a bus.
I really appreciate Keira service she…
I really appreciate Keira service she is so so lovely she is the best
STAY AWAY!
After twice contacting motorcade for proof of my NCD to give to my new car insurer, i have been ignored and not recieved the much needed document. I have detailed how my new insurer have sent me a notice of cancellation on 01/02/2026 however, i have still been ignored and left with anxiety.
I have never experienced this before from any other car insurance provider, so please be warned, i would not recommend Motorcade insurance to anyone after my poor treatment by them!
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