Millets - Uckfield Bewertungen 

750
TrustScore 5 von 5

5.0

136 High Street, TN22 1QR Uckfield, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Phoenix was amazing. She gave me so much information, tested my hiking shoes professionally, assured me that I made the right choice for my upcoming trip to Iceland. Phoenix was so lovely, patient, k... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited to buy some new walking boots. Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Brought two back packs online, only one delivered, Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (lea... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Uckfield

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 136 High Street, TN22 1QR, Uckfield, Vereinigtes Königreich

  • 01825 701176

5.0

Hervorragend

TrustScore 5 von 5

750 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(750)

5'780 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service and advice

Phœnix was extremely helpful and offer practical advise. Her manner was courteous and friendly.

1. September 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Review more about staff

Review more about staff - namely Simon - with regard to boot fitting- went in randomly as needed new boots - he was super knowledgeable & helpful & I am very pleased with my first pair of boots - went back - specifically when Simon was available for a second pair of every day boots - spot on ! thanks

28. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly and knowledgeable

Great support for us this afternoon with our walking boot mission. Very friendly and knowledgeable. Got the sizing and fit sorted quickly. Thanks Phoenix, fantastic!

30. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service, great prices

Great knowledge and assistance from shop assistant, Phoenix.

21. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Isaac was very helpful finding me a…

Isaac was very helpful finding me a pair of walking boots I Will definitely come back to buy my next pair of boots with you

17. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Outstanding service and knowledge from Millets Uckfield

Simon and the team were amazing. With my desert trek 3 months away, Simon provided invaluable information and advice from footwear to water bottles, breathable hats to sun protection and cooling techniques. You should get him to give a talk at the Adventure Travel Show. Amazing service and a really down to earth and friendly guy!

16. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

A great experience today with Rocco

A great experience today with Rocco, buying walking boots and other walking gear. Rocco was super-friendly, really listened well to what I wanted, and bothered to get a footwear specialist colleague in, to check I'd got the right choice and size of walking boots. Very happy with the highly professional, personalised and relevant service I received. Also, good technical advice on the other clothing. Extra pleased that was able to get some great prices in the current sale. Thanks very much!

16. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Simon is a gem

Simon is a gem, he really knows what he’s taking about when it comes to hiking and outdoors.

15. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Pam gave very professional advice with…

Pam gave very professional advice with a smile 😃

5. August 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Went into store to purchase new boots

Went into store to purchase new boots. Very pleasant young man called Isaac served me. Very knowledgeable and helpful. Thank you.

27. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

walking boots…

I needed a new pair of walking boots and so I asked Phoenix for some help. Phoenix asked me questions about what sort of use the boots would have and she very patiently let me try on several pairs to find the best fit. I am a very happy customer

20. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Popped into the store to get some…

Popped into the store to get some advice about a broken tent pole a very kind gentleman named Simone managed to repair the pole for me. Such friendly and helpful staff so glad we have a store in town

12. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great advice and equipment

I needed camping and trekking gear- the help I got from Andy and Simon was tremendous! Not a single blister on a 100km trek due to well fitting boots and socks. Warm nights with an OEX sleeping bag and mattress, and great advice on how to keep warm. OEX raincoat was fabulous too- really recommend.

10. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Always a great experience

Always a great experience. The staff are fantastic, knowledgeable and helpful. They can never do enough for you.

6. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service from Pam whilst…

Great customer service from Pam whilst purchasing my first backpacking tent. Also good advice from her male colleague (didn't get name).

1. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant Staff.

Brilliant Staff.
Both Pam and Chris were super helpful with trekking boots, ruck sack, and best fit, best care for safe travels. It is so beneficial to have face to face and experienced help.

3. Juli 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Berghaus Porch Damage

We had a damaged berghaus porch and had been advised by the online customer support centre to take the item to our local store for assessment. Andy assisted us and despite some concerns over the advice we had previously been given resolved the issue to our satisfaction. Andy was very helpful and knowledgeable.

31. Mai 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Both Simon & Ben were fantastic when we…

Both Simon & Ben were fantastic when we needed to kit my daughter out for her Bronze DofE last year. They helped us with everything, which was fantastic as a family who knew nothing! So incredibly grateful. We recommended several of daughter’s friends go there too and they had the same brilliant service! Unsure of the exact date of our visit now (better late than never!)

1. April 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Simon in uckfield -very helpful

Simon in uckfield has helped me out on two occasions with purchasing camping gear (first time camper). He's been extremely knowledgeable and helpful, not at all pushy re sales, and very patient with my wild children in tow! Would highly recommend buying from millets uckfield to get excellent customer service.

3. Mai 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

We returned to Uckfield Millets. because…

We returned to Uckfield Millets because Simon was so knowledgeable and helpful. Simon was day off so a young lady Phoenix served me. She was as good as Simon in knowledge and being helpful. She explained how water repellency was rated and ensured that my new boots had enough room when my feet were hot during a day's walk.
Well done Phoenix you should be rightfully proud of you customer care.

4. Mai 2025
Bewertung ohne vorherige Einladung
Millets - Uckfield-Logo

Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr