Millets - Uckfield Bewertungen 

749
TrustScore 5 von 5

5.0

136 High Street, TN22 1QR Uckfield, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Visited to buy some new walking boots. Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Brought two back packs online, only one delivered, Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service in Uckfield store Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

Unternehmen hat geantwortet


Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung
  2. Aktivbekleidungsgeschäft
  3. Taschen- und Gepäckfachgeschäft
  4. Campingausrüster

Über Millets - Uckfield

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktinformationen

  • 136 High Street, TN22 1QR, Uckfield, Vereinigtes Königreich

  • 01825 701176

5.0

Hervorragend

TrustScore 5 von 5

749 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(749)

5'752 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service. One of your colleagues (sorry, didn't get your name but you were on crutches and waiting a knee op), was so helpful. He took time to talk, listened and gave such good advice on how to buy the right type of shoes/boots. From getting the right size, how to lace the boot as needed for the stance of my feet but also, the reason why I've been wearing my boots out at the back of my heels so quickly over the years! It all just made sense. Thank you again for your help - a big asset to the company (and good luck with the knee op too).

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Exceptional service

We were very impressed with the knowledge the gentleman gave us ( sorry didn’t get his name but he was on crutches) my husband wanted a pair of walking boots, he took the time to ask various questions and gave us some great advice also how to lace the boots for the best comfort. We are not local but would make the trip again if we need anymore walking boots. He is an asset to your company.
Also made our dog very welcome too.

24. März 2026
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Antwort von Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great very helpful people

Great very helpful people

12. März 2026
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Antwort von Millets - Uckfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent experience

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (leading my son to refer to him as a detective!). He gave us advice on how to wear the boots well, do them up for best comfort and how to look after them. An extremely positive experience. Thank you

17. März 2026
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Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing customer service

Went into the store during the week to look for a pair of walking shoes having put off buying for a while as I find it difficult to know what to buy having foot troubles. The staff were very welcoming and Simon came over to ask if I needed help. I explained my problems and he went out of his way to help me find a pair of shoes that were comfortable. He explained what I needed to look for and what to avoid. He showed me a better way to lace shoes in order for them to be comfortable. He didn't present me with a really expensive pair of shoes( which was my concern with all the help I was getting!) but a pair that fitted so well. My daughter and I were very impressed with his knowledge and his willingness to help. Thank you

11. März 2026
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Antwort von Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Had visited the Uckfield store but they…

Had visited the Uckfield store but they didn't have the boots in stock. They very kindly brought out other options in the brand to check for sizes. The staff were cheerful, helpful and very courteous, thank you so much, it was because of this service that we had the confidence to order them online.

Ordered the boots, which were delivered 2 days earlier than expected. Another great service from Millets.

6. März 2026
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Antwort von Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

I visited the Uckfield store on 28th February.
Issac was extremely knowledgeable and helpful. Nothing was too much trouble.

28. Februar 2026
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Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Very good service

We bought some walking poles to assist my wife’s mobility. The gentleman who served us was very helpful and gave good advice to enable us to make an informed decision about what to buy.

(This purchase was on 21/2/26 but your app wouldn’t allow me to enter a date)

2. März 2026
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Antwort von Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Simon is brilliant!!

The service from Simon today was excellent! He gave brilliant advice, even when that meant that we didn’t need to buy something from you. We bought boots and he fitted them expertly and gave great advice. We’ll definitely be back!

28. Februar 2026
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Antwort von Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I needed to buy thermals for a family…

I needed to buy thermals for a family member and Andy helped me find the correct ones, which my family member was very pleased with. Thank you Andy!

25. November 2025
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Antwort von Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful and friendly team

We’ve always found the team in Millets Uckfield to be friendly and helpful, and on our recent visit Andy was no exception. There was no need for us to travel far, with his help we found what we were looking for locally.

21. Februar 2026
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Antwort von Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Ben was knowledgeable about the hiking…

Ben was knowledgeable about the hiking boots & helped advise on the best ones for going to snowy Sweden. He helped with finding the best socks as well.

16. Februar 2026
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Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service and the uckfield branch…

Great service and the uckfield branch always give useful advice and information on products etc I need as a scout leader but as item not in stock I ordered from internet.

8. Februar 2026
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Antwort von Millets - Uckfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

swapped - no problems

I had a pair of Peter Storm boots given to me for a birthday present (awesome boots btw), 2 months later, the soles had come away. Going into the store and explaining to Andy, and without a receipt, they changed them right away without question. I antisapated to be turned away, that's why I wore them into the store, only I was leaving with a brand new pair. - Thanks Andy and co !

11. Februar 2026
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Antwort von Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Professional and knowledgeable

Popped into store to look for walking boots. Was looked after by Josh who was knowledgeable and had a nice manner. He asked me budget and types of walking and suggested several styles. After trying on several pairs, a decision was made and over the moon with my choice.

7. Februar 2026
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Antwort von Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Outstanding customer service by Isaac

Isaac very politely asked me if I needed help within a few minutes of me entering the shop and browsing the waterproof jackets. This was very welcome as I had some specific requirements. Isaac very quickly understood what I was looking for and provided a selection of jackets for me to try on. He was extremely knowledgeable about the products too which was really helpful. Undecided about two jackets, he also helped me to make up my mind by discussing the reasoning behind my purchases. I left the store feeling impressed with the outstanding customer service. Well done, Isaac - you are a true asset to Millets!

7. Februar 2026
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Antwort von Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

I was looked after today by Andy who…

I was looked after today by Andy who gave excellent customer service, very friendly and helpful.

6. Februar 2026
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Antwort von Millets - Uckfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Knowledgeable assistants

This afternoon I took my two boys in to get fitted for walking boots. Simon was incredibly attentive, knowledgeable and helpful. He engaged well with the children and was very thorough in getting the right fit. Would highly recommend the store.

29. Januar 2026
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Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Very Helpful

Simon was very knowledgeable regarding all aspects of walking boots and I found this very helpful

23. Januar 2026
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Antwort von Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Bewertet mit 5 von 5 Sternen

Walking boots purchase

I needed to buy new walking boots and I had one of the best shopping experiences in your store. Unfortunately I didn't ask the name of the guy who served me but he is currently on crutches. I received great informative advice on which ones to buy and how to look after the boots. Would definitely recommend.

21. Januar 2026
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Antwort von Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

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