Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Zero star review (1 star minimum available!) for Millets Monmouth. Visited shop and got screamed and yelled at to leave for not wearing a mask - despite there being no requirement for one! Never hav... Mehr ansehen
Unternehmen hat geantwortet
Arrived late afternoon having driven a long way. A very helpful friendly lady helped me select the correct OS map for the area where I was to stay including running a check with the relevant mapping s... Mehr ansehen
Unternehmen hat geantwortet
I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
- Aktivbekleidungsgeschäft
- Taschen- und Gepäckfachgeschäft
- Campingausrüster
Über Millets - Monmouth
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktinformationen
21 Monnow Street, NP25 3EF, Monmouth, Vereinigtes Königreich
- 01600 739187
4.9
Hervorragend
284 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really helpful staff
25. November 2022
Antwort von Millets - Monmouth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
An absolutely excellent experience
An absolutely excellent experience. Very helpful and knowledgeable staff; a great selection of quality products; and best of all highly competitive prices (and I have checked). I would not shop for outdoors goods anywhere else.
26. November 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent service and advice in store…
Excellent service and advice in store from Liz. Good price for shoes !
22. November 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great staff
Great staff, very knowledgeable about the products
18. November 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great staff, found my perfect boots
After searching for a good pair of walking boots for months, l had a look at Millets online and discovered that they stock a great selection. I visited my nearest branch where a guy (sorry unsure on he's name) approached and was very helpful. He gave some great advice and after trying a few different types of boots on l found the perfect pair. Many thanks.
12. November 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Antwort von Millets - Monmouth
Hello,
Thank you for taking your time to leave us this amazing review!
I am delighted to hear that you are happy with the level of customer service that you have recieved by us.
We hope to see you shopping with us again soon.
Many thanks,
Araiz
Millets Online review team.
Excellent service at Millets Monmouth
Excellent service at Millets Monmouth. The Ladies in the store very knowledgeable and extremely helpful. Will certainly use again.
4. November 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Polite,friendly,helpful and fast…
Polite,friendly,helpful and fast service.Always make an effort to help even if what you want is out of stock at the time.
18. Oktober 2022
Antwort von Millets - Monmouth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Good choice of branded goods at keen prices as
Spent over an hour deliberating over a new waterproof jacket for my daughter. Tried on lots and the assistant helped with comments and dug out the size we needed in the jacket we eventually bought. Patient, efficient service and even got an extra reduction at the till. Good choice of goods.
27. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Incredibly helpful
Incredibly helpful, went out of their way to make us feel valued. Highly recommended!
26. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Very friendly staff helps with difficult UPS package
I had a large and unique UPS package to drop here and the friendly staff helped to make sure I had all the documents I needed to get it to its destination and offered to setup a text notifcation for any update son it progress. Thank you very much, I'll be back when I need a new dogwalking jacket.
14. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great staff
I recently visited this store and had a very pleasant experience. The staff, Jess and Georgia were very knowledgeable about all of the products I was interested in and their customer service was great. I would definitely recommend visiting!
29. September 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic service from Liz when we…
Fantastic service from Liz when we visited this store to purchase some walking boots. She was extremely knowledgeable and very helpful. My husband found the perfect pair of boots but sadly the ones I wanted were not available in my size. Liz has given me the contact no for the store and if they come in on the next delivery she is going to put them back for me! She is a credit to your store and we couldn’t have wished for better service - thank you!
6. September 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Fantastic service as always staff…
Fantastic service as always staff always friendly and helpful
19. August 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Very pleased with the Summer stock this…
Very pleased with the Summer stock this year, a great selection of chairs - bought two at a bargain price. Friendly service from Jessica, as always.
Support your local Millets!
19. August 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Excellent customer service
Excellent customer service, friendly and well-mannerd staff
10. August 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
fantastic customer service
fantastic customer service, friendly staff
10. August 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
A very helpful service
A very helpful assistant checked stock and re-ordered a coat which came by post and no postage charge. Couldn't ask for better service. Many thanks
5. August 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Brilliant service
Brilliant service. Had the boots that I was after at a reduced price. Assistant then reminded me to use my blue light card for more discount. Can’t grumble at that 👍
31. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great customer service.
Liz was super helpful. I had a issue with a pair of boots that I had bought for my son. Liz offered me a replacement pair which I was more than happy with. Brilliant customer service and I will definitely be returning. Thanks.
28. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von Millets - Monmouth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.