April the 1st (yes, I know April fool’s day and was made one of them by Microglobe) I ordered a strap for my Cannon Camera. I waited, no strap. So, I phoned them only to be told all of their computers... Mehr ansehen
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Das sagen Bewerter
Be aware if ordering from abroad. I ordered a Canon lens hood, initially the delivery charge of 8 pounds was included in the PayPal transaction, a day later they make me pay 26 pounds more for deliver... Mehr ansehen
Ordered items on the 6th November. Says it’s shipped after 3 emails to get an answer. Royal Mail says otherwise Avoid at all costs. PayPal refund requested. Disaster of a company for customer service... Mehr ansehen
Received 20x80 Visionary binoculars within 2 days. They were packed very well indeed, no way could they have been damaged in transit. They are real quality binoculars and were far cheaper than anyw... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Shop Digital Cameras, Camera Equipment, Binoculars, Monoculars, Night Visions, Filters, Tripods, Range finders, Scopes, Flash, Camcorders, Lenses and many other types of product and accessories, Authorised Dealer Canon, Nikon, Sony, Olympus, Panasonic, Kodak, Fujifilm, Nissan, Bushnell, Celestron
Kontaktinformationen
3 Galen Place (off Bury Place), WC1A 2JR, London, Vereinigtes Königreich
- 020 7240 6774
- sales@microglobe.co.uk
- www.microglobe.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
The Canon Lens
I bought a canon lens from eBay which was arounf £1000 but i i saw the canon product lower price i told them and they said that that eBay Charges 20% so i paid more but anyway i was am happy with this lens hope to deal with you again in microglobe
Attractive prices, just don't expect delivery
Their webiste showed the product as being available and estimated delivery to my address as being 2-5 days. 2 weeks after ordering i sought an update via the website but got no response. I emailed them and eventually they responded that they couldn't fulfil the order and they'd transfer the money back "soon". I am not optimistic.
Edit 1: they did in fairness refund me. But due to currency fluctuations between purchase and refund I lost €4.90. Not to mention the 2.5 weeks waiting and now i have to order the product elsewhere. Could've been avoided if they just kept their website up to date in terms of stock availability.
Took my order online
Took my order online, kept my money for two weeks and failed to mention that they didn't have the items in stock. I had to phone them to request a refund and I'm still waiting for that.
My advice - order from another company.
I was struggling to choose binoculars…
I was struggling to choose binoculars when I visited the shop in March 2017. I was given excellent advice and was encouraged to try out several pairs. As a result of this excellent service I purchased a pair of Nikon Prostaff 7S 10x42s. I have been delighted with them. I should have posted this review long ago!
A terrible Experience
Unbelievable. No knowledge. I asked a simple question about lens and telescopes he referred me to the website. The whole reason we got to a shop is to leverage someone's experience. I was shocked!!!! Coming from overseas i would never use them again.
Jobe camera strap.
Ordered Jobe camera strap,Took about two days to come,very good service,would use again brill.
Refusing to refund for faulty pair of Helios binoculars
I bought a pair of Helios binoculars. Paid over £150 for lightwing ED model (We already have another pair). What arrived was faulty. I asked for a RMA, no response. After chasing they authorised a return, but then denied it was faulty. Saying well only a little bit, but they are all like that. Do you want us to resend it or give you another which is the same! (Another shop checked their stock saying it was fine and wished me luck getting a refund!)
NO! MicroGlobe I have rejected the item and I want a refund! Ten days later and no response and no refund.
Do not buy from these people.
Worst service ever
Ordered an item, they told that they have on the spot. After couple weeks of waiting, tons of unanswered e-mails and calls later, they say that they actually does not have this item and will refund the money. Sure. Couple days passed, money still not returned, so I call them to found out that they had to pay too huge bank transfer fee to refund, which is ridiculous (of course they did not let me know that, had to call myself). We agree that they will refund money on PayPal ASAP, but hey, still waiting...
Big thumbs up For having the EQ8…
Big thumbs up For having the EQ8 motherboard in stock
I only ordered it yesterday and it has arrived at 11am this morning -
less than 24 hrs later
Board is fitted and working
Excellent service
Excellent service from this company
Excellent service from this company. I ordered a pair of binoculars on Friday and received them on Monday as promised. Very well packed and extremely good value.
Excellent service for international order
Excellent service. I had an unusual request, to dispatch an order half way around the world. It was attended to sympathetically and the goods arrived in perfect condition. Thanks so much.
Excellent service my order delivered…
Excellent service my order delivered the following day. Staff very helpful.
Excellent advice, service and flexibility
Great company. I needed to get a set of binoculars, and had been frankly bewildered by reviews and comparisons of models online. It was really hard to find anywhere in London to get some decent advice other than at Microglobe - really helpful, let me try a number of pairs without pushing any on me and let me go away to think about it. As a result I bought a more expensive pair - but much better - than I would have done otherwise, but I am really happy I got better value. Excellent service.
Fantastic service
Fantastic service. I purchased a pair of Barr & Stroud binoculars there 5 years ago. I took them back to the store due to a fault. The person I dealt with was really helpful and sent them back to the manufacturer for me. A few weeks later they were ready for collection and they let me collect early the next day shortly before the store opened for business so I wasn't too late for work. And because it just so happened to be my birthday that day they wavered the shipping costs. Very happy customer!
Popped in to the store to try out some…
Popped in to the store to try out some binoculars, Customer service was excellent and second to none. Really happy with my purchase and would highly recommend Microglobe.
Faulty Bushnell Trail Cam.
After suffering an early failure with a Bushnell Trail Cam that took Bushnell too long to deal with, the staff at Microglobe sorted the issue in the best possible way. I am more than happy to recommend them.
Amazing service
After being let down by Harrison telescopes I ordered what I wanted from Microglobe. SO glad I did.
Incredible service, very friendly and helpful.
Item I ordered shipped the evening I ordered it and arrived at 11.20 the following morning.
Won’t be going anywhere else but Microglobe from now on!!!
Thankyou
Microglobe do not respond and ignore customer problems
I bought a Bushnell Trophy camera from Microglobe last October, it arrived promptly enough and was reasonably priced. However the camera developed a problem after 11 months. I tried contacting Microglobe several times via their website contact form, facebook messenger and by email quoting my original order number for my still under guarantee camera and they have steadfastly refused to respond to me.
Thankfully Bushnell have offered me a replacement directly after I contacted them directly (another story).
But I don't think this excuses both the lack of courtesy, respect and responsibility shown by Microglobe in (the lack off) responding to my issue.
Support this small business!
I desperately needed a specific cable for a job, and could only find it here! Great service, kind and attentive, and also a brilliant price despite it's central London postcode. Will be revisiting for sure.
Highly recommended!
Flawless transaction from every aspect! I purchased a camera bag at a significantly lower price that I found at other sites. Shipping was the fastest ever as I have bought some goods from UK over time. Received it today brand new with courier in my office and I liked it too much. What else?
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