Fantastic online shopping experience. A friend raved about their candles, so on their advice I purchased six different candles to use and give as gifts. Their website was super easy to navigate, the s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Candles, travel wraps, and clothing- a one stop shop. I highly recommend Mer Sea for their excellent customer service, easy to use web site and their high quality products and fabrics. Head over to M... Mehr ansehen
My wife raves about this brand - at first the candles, then the sweaters and now jeans. Its a great place to go for gifts for anyone special in your life. It is my go to site. The experience online... Mehr ansehen
I reached out through their "contact us" field and they have never responded. There is no phone number option. Really dislike sites that make contacting them such a chore. If you can't answer up fr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Elevate your wardrobe and home with effortless pieces crafted entirely for your journey. At MERSEA, we only make what we would want to use ourselves or would be proud to gift. 10,000+ 5-Star Reviews. Orders $150+ Ship Free. Happiness Guaranteed. Rewards Program.
Kontaktinformationen
14710 W 105th St, 66215, Lenexa, KS, Vereinigte Staaten
- 816-974-3115
- customerservice@mersea.com
- www.mersea.com
Das haben sich andere Leute angesehen
All products are excellent!!
Candles, travel wraps, and clothing- a one stop shop. I highly recommend Mer Sea for their excellent customer service, easy to use web site and their high quality products and fabrics. Head over to MerSea.com for your next online purchase. Spring 2026 will sell out soon! Bravo Mer Sea!
AMAZING!
My wife raves about this brand - at first the candles, then the sweaters and now jeans. Its a great place to go for gifts for anyone special in your life. It is my go to site. The experience online is easy to navigate and the quality is over the top. Whoever designs this stuff is a hero!
Fantastic online shopping experience
Fantastic online shopping experience. A friend raved about their candles, so on their advice I purchased six different candles to use and give as gifts. Their website was super easy to navigate, the shipping was super reasonable and the products came well packaged. Oh, and best of all, the candles are amazing. I know I'll be going back to Mersea soon.
I love their tees and sweaters
I love their tees and sweaters. Full cut works well for me. My favorite online retailer.
Terrible experience.
Bought 2 Catalina sweaters and took them on vacation. Both pilled —after a few wears— looked terrible! I wrote Mersea and they don’t respond. I wrote. And wrote and wrote. Finally they asked me to send a photo. I did. Crickets. I wrote and wrote and wrote. I kid you not—months of me peppering them they finally sent me a label to send the sweaters back. I did. Weeks and weeks go by. Nothing. I email and email. Finally they say they’ll refund my money. They refund half? (These are expensive sweaters). I write. They say —oops! Finally get the full refund. Nightmare.
I received a gift
I received a gift - the receipt was for a sweater, I received a tee shirt. Customer service sent me a return label and said they would send out the correct gift that day. I returned the tee that day, and they received it within 3 days, (I tracked the return). After 10 days I called them to find out where the sweater was. They couldn’t confirm it was ever sent out, so they sent me another. When I received it, it came with a sample of a room scent. The sample was broken and the liquid scent doused the package and the sweater. I will not return again as the customer service is flaky and it’s already been over a month since I “received a gift”. I I would not ever order from this company. Oh, and it is very expensive for the quality of the product I received.
NOT IMPRESSED
I was not impressed with the quality of the items I ordered - one top had small pin size holes after one washing. Return process was difficult - I was instructed to return two items in one package by customer service - even though I paid for two return labels. Company then refused to refund my second item - saying that refund was linked to the return label. I am still awaiting my refund although both items were returned and USPS tracking shows package was received. Beware.
No Communication
I reached out through their "contact us" field and they have never responded. There is no phone number option. Really dislike sites that make contacting them such a chore. If you can't answer up front questions I'm doubtful you will provide any customer support post purchase.
I bought some very cute and expensive…
I bought some very cute and expensive 100% cotton pajamas. They are scratchy even after washing 6 times to try to soften. The company customer service does not respond. $165 wasted! I am now reporting them to Better Business Bureau. I am so disappointed
Love my new sweater
Love my new sweater, was unsure about the size but it’s just right. Great value for such a nice quality cashmere sweater.
Returns should be free
Returns should be free. There is no way to know what will fit, etc. this will limit my willingness to purchase other items. Also - more ranges of sizes would be great.
Excellent!
I ordered my Mersea sweater via IG, and items from two other brands on the same day. Mersea followed up immediately with a confirmation email, and tracking and was the first item delivered. Great experience!
Love my Coconut Sugar Shea Lotion
Love my Coconut Sugar Shea Lotion. Quick shipping, great communication and customer service. Thank you!
Very good
Experience was good, love the clothes. Thank you
This is the second one I bought in love…
This is the second one I bought in love it so much!
Great On-line Retailer A++
Great On-line Retailer A++, fast shipping, top notch quality clothing, great value price. I love my patio dress in olive. The one size fits all will work for anyone. I am 5’6”, 36DD, and it’s a true maxi (down to my ankles) - YAY! I’m going back for more. Thanks Mer-Sea! Regards ~Hollie
Great sweater
Great sweater! Hope it will be cool enough to wear it in Texas this winter
Sweater was way too small
Sweater was way too small. I was confused by your sizing. I thought petite one size meant petite length. It does not. I returned. For some reason, my refund was much less than I was expecting. I understand paying for shipping, but my refund was around $50 and my charge was over $70. It was very unclear why the discrepancy. I would try Mersea again, but would have to buy in a store and not online.
Loved the Quality of the product!
Loved the Quality of the product!!
I had to return due to size being smaller than I anticipated or maybe I am larger that I thought!!!
Return made simple and I love the $10 credit to choose another product which I happily did seeing the quality. I believe I chose the appropriate size this time!!
Thank you Mer-Sea & Co.
As this was the first time I ordered, I didn't know how dependable the delivery would be. I was hoping that this package would arrive before I left for a trip. With only one day left, there it was and I got to wear my new favorite top several times.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








