Product availability and quality for price is decent. Customer service responses are very quick. My current e-file and gooseneck UV lamp from them have stood up to the test of time for diy use. I've h... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love melody Susie! There customer service experience for my drill that is still under warranty was awesome. Only thing I will say is that 2 of my melody Susie drills went out within 2 weeks of each... Mehr ansehen
Comprei uma cabine de luz uv e com 1 mês ela deu problema. Enviei um email para a empresa relatando meu problema com fotos e videos. Em menos de 5 dias eles me mandaram o mesmo produto sem nenhum pr... Mehr ansehen
The nail drill is honestly perfection until the hand drill stopped working after 5 months. I’ve sent multiple emails and didn’t get a response for a week unfortunately butfinally got a response in whi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products. Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
Kontaktinformationen
39899 Balentine Drive, ste 200, 94560, Newark, Vereinigte Staaten
- support@melodysusie.com
- www.melodysusie.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fantastic Customer Service
MeloduSusie has fantastic customer service. They're so polite and reply quickly. I ordered too many products and wanted to return some, but they let me keep them and sent me a replacement product (though I paid a slight difference). Overall, they went above and beyond to ensure my satisfaction as a customer. I highly recommend them!
Customer service
I received my nail drill with a dent and scratches on the screen. I sent them email with pictures and they answered right away. Sent me a new drill. Their customer service was awesome
I bought a drill and used it for a few…
I bought a drill and used it for a few months and it stopped working. I contacted Melody Susie, they went above and beyond to get it taken care of for me. I received the drill part that was broken so promptly. Definitely impressed 10/10 customer service and products
Ordered for delivery to the UK
Ordered for delivery to the UK, the team where amazing with contact and reassuring me that the parcel would arrive before Christmas was fantastic and then when I got the parcel I had another email confirming if I had it, can not fault the team, service is amazing
I have been using melodysusie drills…
I have been using melodysusie drills for over 2 years now and decided it was time for me to buy the new emerald colored drill. Since they had such a great deal on the bundles I went along and got that. Everything came in such a timely manner. I was worried about holiday porch pirates so I reached out to customer service n they always kept in contact with me on my delivery day and also reached out to me after the delivery time to ensure I received my package. They have over exceeded my expectations with excellent customer service! Thank you very much!! We
5 star customer service
Brilliant 5 star customer service. So happy with this brand and their products.
My friend recomend me to buy the drill…
My friend recomend me to buy the drill from this brand, as she has 1 too.
I purchased & love my new drill because it is strong & smooth. Some problems had happened with my purchase but the customer service solved it quickly
Definitely will buy more products of this brand
Excellent purchase
Excellent purchase, came very quick,very good customer service and my item is brilliant. Very happy with it and would definitely recommend,’MelodySusi’ to anyone. . Thank you MelodySusie!! 😊😊😊
i am amazed with the online customer…
i am amazed with the online customer service here! one of my package said it was delivered online and when i opened the mailbox there wasn’t a package. i reached out to MelodySusie customer support team and they responded within that same day and sent me a new package immediately and they even checked in to see if i received my new drill package. thank you so much for your excellent customer service, i am so happy to use my new drill!
Amazing quality and customer service
I am a licensed cosmetologist / Nail technician This is the third purchase of E-files/drills that I have made with Melody Susie this time I ordered the sparkle Plus 35,000 rpm and I have to say every time I get a new drill is always better than the previous the first one I had ever got was completely amazing but to see how much they improve every time is astonishing I love this new drill it is extremely quiet it barely has any vibration so when I'm at work this drill makes my job so much easier and so much quicker and a lot more comfortable for my clients as well I feel their products are so amazing for professionals but also for home use I love that they're very versatile and they have multiple products colors they have something for everybody. every time I have bought from Melody Susie it has been amazing I would highly recommend shopping with this company you will truly love any and everything you get. The customer service is exceptional they are very sweet professional and quick so if you ever have any issues they are very very helpful in helping you figure out what's going on and how to fix your problem I would highly recommend Melody Susie and I will be a customer for life...
I purchased a nail drill for personal…
I purchased a nail drill for personal use. I had a slight issue with the drill handle, I reached out to Melody support by email and much to my surprise I received a response within the day!! With some back and forth emails the issue was taken care of much to my satisfaction, they were great to deal with. If you do gel nails you need a nail drill quick easy to use to remove base, structure, nail polish and topcoat. Any issues support is there to help, they were great.
I am amazed by the customer service
I am amazed by the customer service, never received such great and quick response. Sorted my problem out within 5 minutes and were so helpful. What a credit to this company!! Highly recommend 🩷
They made it work.for me
They made it work.for me! The replacements was great and customer service 👏
Seriously the best!
Seriously the best!! They were soo helpful and so polite. I love all their products they’re affordable and great quality. Love love love!!
Ordered a 2 in 1 dust extractor with…
Ordered a 2 in 1 dust extractor with drill. Emailed to track order as I had deleted my email . Customer service very friendly and attentive . Very helpful. Item works brilliantly just what I needed
Customer service goes above and beyond…
Customer service goes above and beyond to take care of you! if you have an issue they respond fairly quick and resolve your issue and stay in contact with you until your issue is resolved! I love MelodySusie products and their outstanding customer service!
They always take care of me!
Easy Part Replacement
I originally contacted MelodySusie asking how to take apart and clean my handpiece, turns out you can't do that. But they very quickly sent me a replacement. Wonderful customer service!
They have great customer service and…
They have great customer service and will solve any issues you may have immediately , I have ordered a few times from them and there products are of great quality and have had no issues..I look forward to ordering more things from them soon like the Dust Collector..
We had a problem with a product we…
We had a problem with a product we bought, after a while it stop working on battery. Didn't know it was still under warranty, they let me know It was still covered, and sent a replacement very fast. Excellent customer service 👏. Thanks awesome company 👍
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








