Medscope Bewertungen 

378
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Easy to order. Only thing was took a little longer than I expected for delivery but that was Royal Mail being rubbish and failing to redirect delivery even though they acknowledged it, took an extra 3... Mehr ansehen

Bewertet mit 5 von 5 Sternen

i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I requested Siemens urinalysis strips (Multistix GP 25) having been assured be email that there would be a decent expiry date. This was after two unfortunate orders from other suppliers when in the fi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The product is authentic and offers good services. Good quality at the same time has a competitive price with other sites/brand. Allows to engrave names for free while others you need to pay extra. Th... Mehr ansehen

Unternehmensdetails

  1. Sanitätshaus
  2. Krankenhausbedarf und -ausstattung

Informationen, die aus verschiedenen externen Quellen stammen

Medscope is a supplier of quality medical equipment to medical and healthcare practitioners such as hospitals, GP surgeries, clinics, nursing homes, care homes as well as prisons, schools, emergency services and local authorities. Blood Pressure Monitors, Spirometer, SAD Lightbox, Doctors Bags, Diagnostic Equipment, Clemente Clark, A & D Instruments, X-Ray viewer, Stethoscope, Medical Fridge, Clothing, Clogs & Body Fat Monitor are some of the quality products offered by us at reasonable prices.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

378 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(378)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

The colour of the stethoscope looks different

The colour of the stethoscope looks very different from the website. Medscope has refused a refund as the colour is subjective nature of how people interpret different colours, and also how a screen differs from another screen. So be aware of this before buying.

31. März 2023
Bewertung ohne vorherige Einladung
Medscope-Logo

Antwort von Medscope

Hello- thank you for taking the time to provide a review.

We have discussed this via Live Chat - the stethoscope that you ordered and received is the correct model and is the same as listed for sale on our website.

The images and text for the descriptions shown on our website (and other websites) are provided to us by Littmann- the manufacturer.

We have sold the model you ordered for several years, to a large number of customers, and no one has highlighted any problems.

We did not "refuse" to offer a refund.

You chose our free engraving service- as the product is not faulty, and you received the correct product- it is sadly not possible to offer a refund (as we cannot re-sell a stethoscope that has been personalised for you).

Kind regards

Medscope Medical Supplies

Bewertet mit 1 von 5 Sternen

Very poor customer service offered by…

Very poor customer service offered by this company. I ordered a product and a payment was automatically taken from my credit card which I didn’t want to use. Contacted the company via a link from thier website within minutes to ask could I cancel and immediately reorder and told that my item had been dispatched (at 2200 within 10mins of me ordering WITH engraving..really!?). Really unhelpful and inflexible person dealing from company. I am now left having to pay in full rather than spread the cost over 3 months using Klarna. Really going to struggle financially this month..thanks Medscope!

30. März 2023
Bewertung ohne vorherige Einladung
Medscope-Logo

Antwort von Medscope

Hello- thank you for taking the time to provide a review.

We pride ourselves on super fast order processing times- your order was placed at 9.46pm and we had completed the order within 5 minutes.

As advised via the emails we exchanged, we distribute medical supplies to healthcare professionals.

The products being ordered are urgently required- if an item such as a stethoscope breaks, you need a replacement and you need it immediately.

As such, we work 6 days a week, from 8am until very late, to process orders and ensure that our customers receive their order ASAP.

We often have comments from customers to thank us for processing their order so quickly.

We offer a range of payment options via our website, and it is unfortunate that you chose the payment card option and not Klarna, but the payment choice you selected is sadly beyond our contol.

However, (as advised on the emails we exchanged) as your order had already been engraved and processed, we were sadly unable to cancel the order.

Kind regards

Medscope Medical Supplies

Bewertet mit 5 von 5 Sternen

Wrong item delivered but giving 5⭐️

I have ordered a fob watch which I got a different color and not even close to what I have ordered; however, when I mailed them they have a very prompt response for which I even got my refund.

So eventhough I had an issue with the delivery of wrong item, I am satisfied with the rest of the service.

15. März 2023
Bewertung ohne vorherige Einladung
Medscope-Logo

Antwort von Medscope

Hello

Thank you for taking the time to provide feedback.

I am sorry for the problem with your order- the incorrect image was uploaded to the website listing for the product that you ordered- this has now been corrected by our Media team.

Mistakes do sometime happen- however, when they do- we always try our very best to resolve the problem ASAP with the minimum of fuss.

Thanks again

Medscope Medical Supplies

Bewertet mit 5 von 5 Sternen

good service

I ordered a stethoscope with engraving and they were able to quickly send it out that day. I had an offer for next day delivery and it came on time. Very good service and trust worthy.

9. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Poor customer service

Have received a new otoscope from Medscope, but the packaging case was badly damaged. Have sent 2 complaint messages but never received a reply. There is no contact number to call to speak to anyone about it either.

29. November 2022
Bewertung ohne vorherige Einladung
Medscope-Logo

Antwort von Medscope

Hello- thank you for providing feedback, and I do apologise for the issues that you have encountered.

Medscope are an eCommerce business, all orders are processed via the website and all enquiries are via email and Live Chat.

I am sorry that the case supplied by the manufacturer was damaged upon arrival- following your initial enquiry, I can see that we sent you a replacement case.

Until you highlighted a problem via TrustPilot, we were unaware that the replacement case was not received- having viewed the tracking, I cannot see that Royal Mail have delivered this, so another case has been sent to you.

This should arrive in the next couple of days- please let me know if there are any issues with the replacements.

Thanks
Medscope Medical Supplies

Bewertet mit 5 von 5 Sternen

I requested Siemens urinalysis strips…

I requested Siemens urinalysis strips (Multistix GP 25) having been assured be email that there would be a decent expiry date. This was after two unfortunate orders from other suppliers when in the first case the expiry date was three weeks before I received them and the second in which the plastic container had clearly been opened previously. On this occasion the urinalysis stix arrived pristine within two days and the expiry date is 30.06.24 which is fine and better than I expected.

21. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love the free engraving

Very easy to navigate the website, however whilst on my phone I found it difficult to locate where to place the discount code, I had to then go on to my laptop and purchase my order where I found the voucher code box. Other than that everything else was great, especially love the free engraving

16. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Medical items at good prices

I wanted a small cheap item [eye drop dispenser] and price was much lower than other suppliers. Also found good value type IIR face masks so stocked up. Cheap fast delivery by DPD. I will certainly look at Medscope if I need to buy medical equipment.

24. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended as faultless experience

The website was very easy to use allowing me to quickly find what I was searching for. Then came the review of the product - again very easy and accurate based on the product that was delivered to me. Quick and safe delivery.
Thank you Medscope. I'll be ordering through you again.

28. November 2022
Bewertung ohne vorherige Einladung

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