Mechmods Bewertungen 29

Extremely poor communication once a return is involved.

I ordered a set of keycaps from MechMods UK, but after receiving them I realized I did not like the color of the set in person. I requested a return the same day, which was completely within their own returns policy and UK consumer cancellation rights.

To be clear, the return was accepted quickly, and I repacked the item in the exact same packaging it arrived in. Royal Mail tracking shows that the returned item was delivered back to them on June 4.

The problem started after they received the item. Since delivery, I have had no confirmation that the return was received, no refund update, and no meaningful communication at all. I have followed up by email and still received nothing back.

I understand that refunds can take a few days to process, but ignoring a customer — even after follow up emails — after receiving the returned item is unacceptable. The item is back with them in the same perfect condition and I am still left chasing my refund.

If this is not resolved within the expected refund period, I will have to recover the money by raising a dispute against MechMods UK through my payment provider, which is a waste of time and should not be necessary.

Very disappointing experience. Buying from them was easy, but returning the item and getting basic communication has been unnecessarily frustrating.

Amazing service. Good quality keyboards and quick delivery.

I bought the Evoworks Evo75 keyboard and It arrived well packaged the very next day. Great expereince with this site. Thanks

They are amazing! Questions are answered almost immediately, and dispatching takes only few days. To Netherlands the shipping took only 5 days and the price is also super reasonable as well compared with other keyboard vendors in the EU. Love them and will order switches and other keyboards again.

Wanted to add something to my order and the seller was quick in responding and making the necessary changes. I've bought switches and stabilizers from there before. Never had any issues

Good selection of products at reasonable prices, have ordered from them twice and would do again. Found the switches I wanted with them for cheaper than any other UK-based shop, and they arrived quickly and with no bent pins!

Made several purchases now from these guys now & the service is always excellent. Great seller within a relatively niche hobby.

Great experience all around. I bought a mechanical keyboard for my wife and needed some advice as it's not something I know a lot about. Ryan was incredibly helpful and generous with his time to help me choose. The product itself arrived promptly with DPD and was well-packaged. It was an absolute hit as a Christmas gift.

Absolutely perfect. I had a great time using the site to browse and I have had great contact with Ryan with help regarding delivery and ETAs on a pre-order.

The keyboard arrives in perfect condition, the company is transparent, the discord community is a nice touch to such a niche hobby.

Great job and I will be returning in the future for switches and more.

Probably the best experience I’ve had purchasing a product online. Ryan was extremely helpful and knowledgable, helping me select silent switches and even sending some samples to test.

The delivery was quick and well packaged and when I had a problem setting my keyboard up, Ryan helped with troubleshooting.

I thoroughly recommend MechMods and will be using them for all my keyboard-related purchases in the future.

Ordered a keyboard from here on a Thursday Night and It was delivered Saturday. Very fast delivery and also ran very well I had a question and it was answered very quickly.

Responsive communications, friendly, fast delivery and good range of products

The process was great from start to finish. First time ordering from MechMods and will definitely be back. Delivery was quicker than most other places to Northern Ireland, offering a 24hr Royal Mail service. Good prices and great services. Would highly recommend!

Good quality items, and customer service is great! When i received my order, one of the sets was missing 1 piece. I contacted them to let them know and very quickly they resent a full set again. The shipping is very quick and they have a very responsive team!

Great place for sourcing keyboard parts and accessories. This was the second time buying from this vendor and everything went smoothly on both occasions. Well priced and with good delivery times, I would definitely recommend that you check Mechmods out for your keyboard building needs!

Used MechMods a few times now and each time it's been smooth and hassle free. They are really nice folk and have even gave me few extra switches in my last order. Really good people that run it and would recommend 5/5.

Fast service and great asset to the keyboard community. Often buy from mechmods for keyboard related stuff and theyre always as quick as can be and it always arrives well packaged and prices are always good!

Excellent service and website! Got a few extra switches on top of what I ordered which saved me a BIG headache. Delivery was a bit slow but that's Royal Mail for you in this day and age. Will be ordering again!

Really quick shipping and sustainable packaging is always a bonus.

Outstanding customer support also.

Would highly recommend MechMods for everyone.

Always fast dispatch and great customer service. Great selection of products and my number 1 go to for keyboard stuff