The team in the Crossgates office were exceptionally efficient in their role and always a pleasure to deal with in particular Natalie who kept us updated every step. We opted for assisted viewing (he was fantastic - thank you) and would highly recommend this service, times were arranged that were suitable for us and our property was treated with respect. We sold within 3 weeks I believe due to the way the property was marketed.
The reason for the low rating is caused by their conveyancing department - very poor recommendation of solicitors to use from their panel which caused unnecessary delays, major stress and nearly resulted in the short chain collapsing and is having to agree to only 6 days notice to exchange & complete - they also were not clear on why they wanted and debited £50 to open the file when we were then asked for more money to open the file from solicitors - I was given several differing reasons and then refunded the £50 - they were evasive , combative, argumentative and totally unprofessional -(I kept the emails) if a mistake had been made fair enough just accept it instead of making it worse and breeding mistrust - the comment of don’t worry about it, it will get knocked off the bill at the end is not helpful - people have a right to know who, what and why they are paying someone with complete transparency.

Fantastic service from Danielle from start to finish always available to help quickly with any issues.

It was the most painless and yet completely thorough experience I could have hoped for! I got regular updates without having to ask for them. The communication was clear, concise and friendly. I would absolutely recommend them to anyone selling a house!

I couldn’t be happier with the service I received. Joanne, Jacob and Tyler were absolutely fantastic! Communication was seamless throughout, and they were always friendly, approachable, and genuinely lovely people⭐⭐⭐⭐⭐

Yeah we are highly satisfied with the service offered by team of STAFF they guided us throughout the process of purchasing thanks a lots mates

Karl, who showed us around a property we are buying is a real credit to Manning Stainton. On time, knowledgeable, nothing too much trouble . Well done

We had various views with Karl from Manninston Stainton Crossgates branch. He is very knowledgeable and informative. He is patient and answers all questions respectfully. He has made our journey of looking for house very easy and accommodating. I would say from all the people who have helped us with viewing Karl stands out to be knowing what he does best. Simba and Phyllis we say thank you Karl.

They were easy to contact clear on what they needed and answered everything we asked clearly Transparent with the processs

Amazing experience with Manning Station! 👏 They were super helpful, cooperative, and kept me updated every step of the way. Highly recommend! 🌟

This is a review for Ian who works with the Crossgates Branch of Manning Stainton. I just viewed a property today and Ian was absolute amazing in showing us around the house but also the depth of his local knowledge was absolutely helpful in making a decision. Very knowledgeable and someone you can rely on for good quality local information.

You was not our estate agent ( you couldn't obtain a purchaser for our property) but acted for the property we were buying. We also had some issues with your nominated solicitors, miss communicating, sending wrong answers to queries delaying the process and putting us under unnecessary stress.

I've met Karl in a few viewings, he is very nice and lovely. Highly recommend

After a wasted experience with a popular local estate agent , we changed to Manning! Lesley was very knowledgeable and truthful about our expectations when she appraised our property.
All the staff were efficient and polite when making enquiries regarding viewings etc!
Joanne our sale coordinator didn’t take prisoners when getting answers and liaising with our buyers and solicitors. Fantastic service thank you

All the staff have been very helpful and friendly! The experience has been very easy- they give as much time as you need, and have a great system in place, where they immediately have all your portfolio in front of them when you call- very impressive and handy!

The viewings themselves have been helpful, and Karl, who did our viewings, was friendly and reliable. I'd recommend!

Manning Stainton were responsive when asked a question, no matter how naive it seem and proactive too

Kept me informed along the way. Where there for any questions I had.

We have purchased two house from Mannings now, and each experience has been really good. Sometimes communication can be a bit slow, however that does not negate the good work from Joanne.

Very officiant service. I was kept informed of the ongoing process with s weekly update email / call. All MS staff I had any dealings with were always very professional from the initial valuation to sale completion

House sold. Good updates.

We have recently used Manning Stainton in cross gates to sell our house. We owe Joanne Williams a massive thank you as she did more chasing for us than our own solicitors and answered any queries we had.