Mama Florence Bewertungen 23

TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Combinare il Tour del Mercato con un'esperienza in cucina è stato incredibile. La passione trasmessa dagli chef, unita al mettere in pratica le skill appena imparate ha reso quest'esperienza qualcosa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a great time at Mama Florence’s cooking class! The building had a great atmosphere and a garden area in a historic part of the city. The staff was welcoming and everything was well organi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic cooking experience! Hands down such a fun time and great food! Giacomo was a fantastic and knowledgeable chef!

Unternehmensdetails

  1. Kochkurs
  2. Kochschule
  3. Veranstaltungsplaner
  4. Stadtrundfahrtenveranstalter
  5. Sehenswürdigkeit

Vom Unternehmen geschrieben

Mama Florence: daily Italian cooking classes led by engaging professional chef in beautifully designed air-conditioned school. Fresh high-quality organic local ingredients


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

23 Bewertungen

5 Sterne
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2 Sterne
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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Great Experience!


We had a great time at Mama Florence’s cooking class! The building had a great atmosphere and a garden area in a historic part of the city. The staff was welcoming and everything was well organized. They were knowledgeable and also fun to learn from.

The class was very hands on, and we were each involved in every step of the process in preparing the dishes. We learned a lot about the techniques for preparing food. The right way to knead, use a knife, etc.

We ended the class with a 3 course meal with all the participants. Overall, I highly recommend Mama Florence.

14. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Awesome

Awesome! Staff was very nice and kind, awesome experience.

14. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Corso di pasta ECCELLENTE

Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente autentico e curato nei minimi dettagli, nel cuore della città.

Lo chef, appassionato e preparatissimo, ci ha guidati passo dopo passo nella preparazione della vera pasta fresca italiana spiegandoci tecniche, segreti e curiosità sulla tradizione toscana. Ogni spiegazione era chiara e coinvolgente, perfetta sia per principianti che per chi ha già un po’ di esperienza in cucina.

La parte più bella? Mettere letteralmente “le mani in pasta” e poi gustare insieme il risultato del nostro lavoro, accompagnato da ottimo vino locale. Un momento conviviale, divertente e autentico, che mi ha fatto sentire parte della cultura italiana.

Consiglio questo corso a chiunque visiti Firenze e voglia vivere un’esperienza vera, lontana dai soliti

7. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Magnificent experience.

Magnificent experience.
Stefano, the chef, is very approachable, friendly, and professional.

We spent a fantastic afternoon together, and I believe it’s very useful for anyone who wants to approach Italian cuisine. Even though I don’t have much experience in cooking, I had a lot of fun and learned a lot.

I also found it very helpful and lovely that we were given the recipes for everything we cooked together during the class: I’ll try to cook everything on my own at home.

I recommend this experience to everyone!

7. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Team Building SUPER!!

Abbiamo fatto un team building in cucina da Mama Florence ed è stato uno spasso! Super divertente, creativo e perfetto per fare gruppo. Personale gentilissimo e il risultato buonissimo! Vini ottimi.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Esperienza indimenticabile da Mama Florence

Esperienza indimenticabile da Mama Florence: cucina autentica, accoglienza perfetta e atmosfera unica

Mama Florence è stata un’esperienza straordinaria dall’inizio alla fine. La scuola di cucina offre un ambiente accogliente, curato e autentico, che ti fa sentire subito parte di una vera cucina toscana. Gli chef sono professionali, preparati e capaci di trasmettere passione, tecnica e tradizione in ogni fase della lezione.

La qualità degli ingredienti è eccellente e ogni ricetta viene spiegata passo dopo passo, rendendo l’esperienza ideale sia per principianti sia per chi ha già dimestichezza ai fornelli. Il corso è perfettamente organizzato, divertente e immersivo, con un’attenzione costante alla cultura gastronomica locale.

Il momento finale a tavola è la ciliegina sulla torta: poter gustare i piatti preparati insieme, accompagnati da ottimi vini toscani, rende tutto ancora più speciale.

Consiglio Mama Florence a chiunque voglia vivere un’esperienza culinaria autentica a Firenze, imparare davvero qualcosa di nuovo e portare a casa non solo ricette, ma ricordi bellissimi. Assolutamente da provare!

15. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disgraceful company

I cancelled my cooking class and Gelato tour because sadly we had to cancel our family trip to Italy due to my father in law being in the ICU. The company wouldn’t refund us and when they agreed to a partial credit they then renagued. The shouldn’t call themselves “mama” as they don’t care about family.

I JUST READ THE COMPANIES RESPONSE and here are a few follow ups.
-I cancelled because my father in law is fighting for his life in the ICU and we had to cancel our trip. This was cancelled 12 days before we would be in Italy.

-the company said kept emailing me and reneging on their offer!!!!! I agreed to lose half my money on a cooking class and a full refund on a walking tour (because company has no costs of food and rentals).

-the huge language barrier is difficult with this company causing issues with settling for something that is fair and kind.

8. Juni 2025
Bewertung ohne vorherige Einladung
Mama Florence-Logo

Antwort von Mama Florence

We are truly sorry for the difficult circumstances that led to the cancellation of your trip. We fully understand how challenging such situations can be and approached your case with empathy and flexibility from the very beginning.

That said, we would like to clarify the facts:

The cancellation occurred more than 20 days after the deadline accepted in the Terms & Conditions at the time of booking.

Despite this, and given the unfortunate situation, we immediately offered a 50% credit, even though all services on our end had been scheduled and paid for and were non-refundable. This meant entirely and absorbing the full cost of the experience on our end.

Unfortunately, and despite the explanation, our offer was rejected. The client demanded a full refund and informed us that a payment dispute would be opened.

At that point, we had to explain that once a formal dispute is initiated, our ability to assist is frozen until the platform’s decision is made.

Our follow-up messages — which remained kind and understanding — were ignored. Our offer was then referred to as “lousy,” followed by the black mail: “I look forward to reviewing you on many platforms” pushing further for a full refund.

Despite the threats, we once again extended a partial goodwill offer. The client declined, continuing to request full compensation, which we respectfully and clearly explained was not possible, as we could not carry the full financial burden for a personal and unforeseeable emergency and only at that point stepped out of the conversation.

Unfortunately, as promised, the client then left negative reviews across multiple platforms, including personal criticism of our name and brand — suggesting we are unfit to use the word “Mama” because we “don’t care about family”. This comment is not only deeply inappropriate and inaccurate, but goes far beyond the scope of the actual issue and enters into a personal attack on our brand, integrity and reputation.

We must respectfully disagree. Our entire team is made up of individuals with families, and we created our policies not to avoid compassion, but to protect both our clients and guarantee services at best and our staff of hard working people. In this case, we went beyond our obligations to offer a resolution that was fair and empathetic under the circumstances.

We are sincerely sorry that this situation ended in frustration, but we stand by the care and professionalism with which we tried to handle it.

Sincerely,
Mama Team

Bewertet mit 5 von 5 Sternen

The absolute best cooking class I have…

The absolute best cooking class I have ever been to! Chef Stephano and the entire team were amazing and so engaging and entertaining! The food we made was absolutely delicious! If you’re visiting there, please put it at the top of your list to schedule a cooking class with them!

6. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Organized schedule with an attractive…

Organized schedule with an attractive setting. Instructor Roberto was a super chef and easy to understand, plus his recipes were very delicious. We enjoyed meeting the other guests and together produced a wonderful meal.

28. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super fun!

My girlfriend and I were super excited to attend this cooking class April 24. It far exceeded our expectations! It was informative, fun and very delicious! I recommend this class to anyone looking for a fun, authentic cooking experience in Italy.

24. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Loved our class on April 19th and would…

Loved our class on April 19th and would have given 5 stars but we were told we would receive the exact recipes we made after by email and instead just a link to their general recipe site which the specific recipes and measurements we made are not on.

19. April 2023
Bewertung ohne vorherige Einladung

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