Bad experience I ordered 4 Environ products and 2 of them were incorrect, I paid for RAD SHIELD and they sent me RAD ACTIVE ( which is cheaper ) They have Body Oil Forte on the website but they... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Whilst the product is competitively priced, it was over a week late in being delivered. More concerningly, Male Skin ignored three emails chasing delivery I sent completely, not responding at any poin... Mehr ansehen
Sometime ago I was bought some hand lotion as a gift and loved it. It eventually ran out a few months ago. As I loved the smell that much I sourced exactly the same brand through Maleskin Premium and... Mehr ansehen
I’ve been using Maleskin for a while now. I use Medik8 & Maleskin are generally the cheapest, often sending extra offers for your loyalty. As others have said, communication could be better, not all... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.
Kontaktinformationen
69 Church Rd, Hove, Vereinigtes Königreich
- sales@maleskin.co.uk
- www.maleskin.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Yauvari Amplified Youth Spring face oil
At 75, I have tried out many face creams and potions to protect and soften my skin. The older you get, the harder it is to find the right product to achieve the effect you desire. I have spent a fortune on many very expensive products and still not been 100% satisfied. I saw this sample on Face book and found the attractiveness of the packaging very appealing.
I have to say that I have been very impressed, the oil itself has a lovely pleasant smell and, you only need a couple of tiny drops on each application.
It went on easily and made my face feel smooth and soft. After a couple of days , I definitely saw an improvement, my face looked fresher and brighter. I have now finished the sample and have ordered the full size bottle which, I can’t wait to receive.
I will be recommending this product to family and friends. My skin feels smoother and firmer and if , this can be achieved in such a short time , I am excited to see what results long term use will bring.
Love the products from here
Love the products from here. Great quality and always have offers on. Speedy delivery too. Thank you 😊
Regular user of MaleSkin
Regular user of MaleSkin shampoo and conditioner as well as hair pomade. Whilst I like the products, they are on the expensive side but packaging is a bit cheap.
Easy to navigate website and prices are…
Easy to navigate website and prices are very competitive, in fact the product I ordered was cheapest on MaleSkin. Order arrived in good time. Would definitely recommend and use MaleSkin again. Thank you
Great communication and great value products
I bought a Neals Yard cleanser which was such a good price, cheaper than anywhere else online. It took a bit of time to be sent out so I got worried but when I emailed they replied back straight away and were so lovely. Was really happy with the cleanser and the communication so will definitely be buying from them again. Thank you so much 😊
Great price and the item was speedily…
Great price and the item was speedily despatched to me.
Value for money
Great prices and choices with prompt delivery.
Please do not use this company
Please do not use this company. Nothing is in stock and they offer alternative but you still receive NOTHING even after many requests!!!!!! If this review is not posted they have taken it down.
AVOID - NO REPLIES OR REFUND
AVOID.
ORDERED PRODUCTS. TOLD THEY WERE DISCONTINUED AND ASKED FOR A REFUND.
AFTER SEVERAL EMAILS AND NO RESPONSE HAS TO CONTACT CARD COMPANY
Maleskin is theiving disgrace of a…
Maleskin is theiving disgrace of a company. MSS89071 my or placed October 20th for £34.75 which they took payment for and never sent the goods. Didn't reply to 3 emails requesting the product or a refund. Do not use this company they will steal your money and ghost you they should be shut down.
Ordered a product which did not arrive
Ordered a product which did not arrive, no dispatch info etc. Contacted Maleskin, I did get a response from Hollie to say there was a problem with stock but it should come within a couple of days. However no correspondence happened so I then asked for a refund. I did get a reply to say they will issue a refund but I’m still waiting for this and no further correspondence. I will update my review upon communication and refund from Maleskin. Not a happy customer. I would not recommend… Will keep you posted and hopefully this gets resolved.
Edited… I did receive a full refund after a few emails back and forth between Hollie & Polly. There were a few excuses but to give the company their due they stuck to their word and gave me a full refund. Took about 24 hours for a response which was great and all of the emails were very apologetic and polite. However, I will never order from this website in the future, it has taken too much of my time and the other bad reviews don’t sit well with me. Hope this helps some shoppers.
Not to be trusted
I’ve ordered three products, over three different periods, and never received anything. It’s always “not in stock, but what about this…?” Getting a refund is unbelievably frustrating, constantly chasing them. After three tries, this is no longer a coincidence or pattern, they’re a scam.
Awful
Awful, poor communication and non-delivery. They only responded when i notified my bank requesting a chargeback. Then they PARTIALLY fulfilled the order and are yet to get back to me about this or offer a refund. Avoid this irresponsible company. They shouldn't be allowed to continue operating as, I can see from other reviews, people have experienced similar issues - non communication, failure to deliver on time, blaming stockists, then only partial fulfillment of order despite talking full payment for items. I'm still awaiting a refund and will have to push for this via my bank. Avoid the stress, inconvenience and loss of ££ - do not order from Maleskin.
Do not ever use this site
Do not ever use this site, I’ve purchased a number of items from them and it’s always been hit and miss I terms of when I receive my purchases. The last purchase I made however has been over a week without any update nor responding to any of my emails. I am now having to raise refund request through my bank.
Beware counterfeit goods
Avoid - I have reason to believe this site is selling counterfeit goods. I bought 4 cans of Elemis Ice Cool Shave which Maleskin had emailed me to say was being discontinued. Products arrived without boxes, the shave gel is wrong consistency and smell. I checked the Elemis website and the product is still freely available. Approached Maleskin Customer service for resolution and they blocked my second email.
Waiting for £50 refund for 5 months - don't order
I ordered two products in summer. One of them arrived but the other didn't, which I chased up in June. Someone named Hollie gave me a tracking number, which I entered into the the Royal Mail website, but it said “no options are currently available for this parcel”, so I couldn't rearrange the delivery. Despite this, Hollie responded telling me to collect it, or that she had to wait until it was returned to their warehouse/office.
Since then (August), my emails have been bounced back from their 2 email addresses, including the one they currently have listed on their website. I'm assuming they've blocked me seeing as they don't seem to operate from any other email addresses. I also can't submit the online website form without an error, or even view my original order.
This means I’ve paid over £40 for an unfulfilled item and it has now been several months without resolution. This is a significant amount of money to be missing. It's now November and I still haven't been refunded. I asked for this in June.
It's the seller’s responsibility to ensure an item reaches the buyer safely, not the buyer’s. This could have been dealt with back in June and I'm still here 5 months later, having to write a review in order to try and get a refund for this unfulfilled order.
A truly terrible experience: I'm owed £40 and never received any product.
User friendly
Very user friendly website making ordering procedure easy. Item delivered promptly, very well packaged. Item exactly as described on website. Excellent service all round.
Always buy from here good offers and…
Always buy from here good offers and fast delivery recommend
Great company with competitively priced, authentic products!
I bought some Image products from here as they are very competitively priced. My products arrived on time and packaged well, I will definitely be using this company again
Good company
I’ve been using Maleskin for a while now. I use Medik8 & Maleskin are generally the cheapest, often sending extra offers for your loyalty.
As others have said, communication could be better, not all items are stocked & delivery times can sometimes be lengthy, hence the 4 stars.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








