Needed a new mailbox ASAP, but didn't want some boring mailbox that everyone else has. Found a replacement mailbox here, and it looks way better than anyone else's in my neighborhood! It was deliver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered and received a mailbox early Sept. Found we needed the post, ordered and have a confirming email that it shipped on 9/25 and my credit card was charged. Never received. Today called their 800... Mehr ansehen
My mailbox showed up quickly and is VERY nice. Substantial construction, beautiful even finish. Very heavy duty and it was NOT the most expensive one on the site. LOVE it. Arrived as described... Mehr ansehen
Unternehmen hat geantwortet
I spent several day trying to decide what mailbox I wanted for the new column we are building and trying to match mailboxex and address plates seemd sifficult with just online pictures. I finally deco... Mehr ansehen
Unternehmen hat geantwortet
4.0
Gut
125 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
Exceptional Service!
My experience with Mailboxixchange was one that you rarely find with retail transactions in today's world of business. The products were well described and the prices were competitive. Additionally, I received a prompt invoice and was greeted with a helpful staff member when I called in to ask a question about my order. I felt that my transaction with Mailboxixchange was priority and will highly recommend their website to my family and friends.
Thank you for my wonderful mailbox.
28. November 2011
Bewertung ohne vorherige Einladung
Antwort von Mailboxixchange
Thank you for your business! Have a great holiday.
My order was on back order. I had to call to find out.
I placed an order and 2 weeks later i had not received the shipment. I had to call to find out it was on back order. I found the site was good for shopping. I would have liked an email to notify me of back order and expected delivery date.
28. November 2011
Bewertung ohne vorherige Einladung
Antwort von Mailboxixchange
Hi Scott,
Thank you for your purchase and for your patience due to the item being on backorder.
I wanted to inform you that this item was updated with reference to backorder and at the time you placed your order the item had been updated since 10.21.11. We apologize that this was overlooked but you can review the backorder notation under the 'details' section of our site, just above 'Today's sale price'. I've listed a link below for easy reference.
Again, thank you for your reply and review.
http://www.mailboxixchange.com/store41/product.php?productid=6538&cat=0&page=1
very low
I called the 800 number to ask where my mailbox is and the rep could not tell me even though I had an order number. Next she said she was going to send me an e-mail with the information and never did. I still don;t know where my mail box is.
23. November 2011
Bewertung ohne vorherige Einladung
Antwort von Mailboxixchange
We apologize for the service you received when calling for status on your order. In order for us to help solve this problem, please call 1.800.448.2870 to speak to a manager and offer resolution. Again, we understand your frustration and would be happy to help provide the answers you need.
Thank you and we look forward to hearing from you.
Antwort von Mailboxixchange
Thank you for your business! Have a great holiday.
Very difficult to deal with this online company.
I had ordered a mailbox pedestal from Mailboxixchange. when it arrived I realized it was the wrong size. I sent it back via UPS and was charged a 20% restocking fee. I didn't mind that as much as the length of time it took to get confirmation that they had received the part and get a refund so that I could order the correct one. I called on several occasions only to be told they would check into it and get back to me. Finally after over 2 months of frustration I contacted someone that was willing to give me customer service and get the refund processed. I will never use this company again.
21. November 2011
Bewertung ohne vorherige Einladung
Antwort von Mailboxixchange
John,
Thank you for your purchase, and providing feedback. We love to hear from our customers, and how we can improve. I do apologize your experience with us was frustrating, and your request was not handled in a timely manor.
Although, we make every effort of a return/exchange procedure to be efficient there are times that a lapse in communication can cause an issue.
We truly value your business and feedback to help make our services and procedures better at Mailboxixchange and thank you for taking the time to share your thoughts and experience.
Have a good day.
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