Mailboxixchange Bewertungen 

125
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Needed a new mailbox ASAP, but didn't want some boring mailbox that everyone else has. Found a replacement mailbox here, and it looks way better than anyone else's in my neighborhood! It was deliver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered and received a mailbox early Sept. Found we needed the post, ordered and have a confirming email that it shipped on 9/25 and my credit card was charged. Never received. Today called their 800... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My mailbox showed up quickly and is VERY nice. Substantial construction, beautiful even finish. Very heavy duty and it was NOT the most expensive one on the site. LOVE it. Arrived as described... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I spent several day trying to decide what mailbox I wanted for the new column we are building and trying to match mailboxex and address plates seemd sifficult with just online pictures. I finally deco... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

125 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(125)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

This mailbox fits nicely into our rural setting!

I like the looks, the sturdy build and the magnetic closure. However. I was disappointed to learn that it was made in China.

18. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 3 von 5 Sternen

Still haven't received my order.

I really can't say much about this company. Except I ordered my mailbox over a week ago and thought I would have it by now.

17. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Diane,
Thank you for your mailbox purchase. This item takes approx. 2-3 weeks to manufacture and then approx. 1-2 days for transit. We are still processing your order and will promptly email you a UPS tracking# when the item leaves our Michigan facility.
Have a great week and please consider revising your review upon receipt.
Thank you again!

Bewertet mit 4 von 5 Sternen

I was satisfied but ............

I was very happy with the service and the product that I ordered. One minor glitch. The nuts that were sent to attach the mailbox to the cross member were not correct. What was sent was cap nuts which didn't allow me to tighten the unit completely. I had to go out and find the correct nuts in order to attach the mailbox. Also I did not receive the end caps to cover the nuts. Minor issue but annoying. However; I would still recommend you to a friend.

16. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 3 von 5 Sternen

lack of communication

I e-mailed on 9/14 to find out the status of my order and have yet to received a reply. Order #98826

16. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Steven,
Thank you for your purchase. Your order is scheduled to ship on 9-24-2012. Due to the color chosen, this does add to the lead time. We will email the tracking once it is available.
Have a great day!

Bewertet mit 2 von 5 Sternen

Customer service is lagging in response to return inquiry

It would be nice for a person to follow up on e-mails. After all a job of customer service is to take care of customers.

15. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Alan,
Thank you for contacting our staff regarding the status of your return/credit. We do see that a contact was made on Friday at 10pm. Because this request was "after hours" we were not able to begin assisting until this morning when we opened. A customer service associate is assisting and does understand the priority. You should receive a response in 24 hours or less.
Thank you.

Bewertet mit 5 von 5 Sternen

Easy ordering & quick delivery

This was the 2nd order I've placed through Mailboxixchange, both were good experiences. Products arrived quickly and as described.

15. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 2 von 5 Sternen

Lousy delivery

I ordered the mail box on 2nd Sept by sending a personal check as of today 15 Sept I have not received my mail box although the ground transportation as advertize is only 5 days.

15. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase. We received payment for your order on 9/7/20012, and the order was processed the next business day, Monday 9/10/2012. These typically take 5-7 business days for processing and 1-5 business days for transit. Sometimes with the personalization it will take a few extra days. Your order is scheduled to ship from our warehouse in Alabama by the end of this week. We will email the tracking once it is available.
Have a great day!

Bewertet mit 4 von 5 Sternen

arrived in great time.

Order arrived in a very short time and product was just what I ordered.

14. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 5 von 5 Sternen

So beautiful, love it.

I wish it had come with a system to attach it to our post but I do realize there are many different post sizes, types etc.

14. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 1 von 5 Sternen

I was expecting a lot more from a $350 mailbox!

Maybe I'm wrong but this mailbox does not look or feel like it is worth $350. The main thing that is wrong with it is the lock. The keys were stuck in the lock when it arrived. I couldn't get them out. When My husband got home he was able to remove them but there is a really loud clunking sound when you turn the key to lock or unlock and I can't even turn it. The way it works is that there is a slot where this metal hook goes in. Everything about it looks so cheap! I can't believe someone didn't test this to see if the lock worked before it was sent out!!!

13. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Joy,
Thank you for your purchase and review. Although, we have no intentions of sending faulty product this situation can occur in the normal process of manufacturing. We are going to have the manager of customer service contact you regarding the issue to work towards a sensible resolution.
Thank you for your patience.

Bewertet mit 2 von 5 Sternen

Don't use

Mailbox was shipped with a manufacturing defect. I contacted the service representative who asked that I e-mail photos of the problem. I did this immediately and was promised a response in 24 hours. Seven days later and three e-mails from me I was told they would issue a tag to recall the product- still no response on when or how. I finally installed what was shipped since there was no timely resolution.

Mailboxixchange has poor customer service and I wouldn't use again.

12. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

We are going to have an associate contact you regarding this situation, which is completely unacceptable. We apologize and want you to know that we have every intention of making this right with you. Thank you for your patience and purchase.

Bewertet mit 5 von 5 Sternen

High quality products and very good customer service.

High quality products and very good customer service. Customer service reps are very helpful and patience. I love my burgundy mailbox. I will and have recommend Mailboxixchange to family and friends.

12. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 5 von 5 Sternen

Exceeded my expectations

Mine was a difficult order and they worked with me to fill it. Thanks for the service and a great, great product

12. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 5 von 5 Sternen

Exceeded expectations

Representative that worked with us - placing order - went above and beyond - absolutely would recommend - product excellent -extremely satisfied -

11. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 5 von 5 Sternen

Very pleased.

I was very pleased with the selection, ease of ordering, and fast delivery. I am very happy with the product that I purchased and would definitely recommend and make future purchases from this company.

10. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 5 von 5 Sternen

Love my new mailbox.

Mailbox and house numbers are sturdy and beautiful to look at.

10. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

Bewertet mit 1 von 5 Sternen

Mailbox was fine but Mayne post is a piece of junk

Like I said Mayne post is junk. What you call a full kit is far from it. You have to modify the post and but your own bolts to attached mailbox. My post moved 3 or 4in in each direction and yes sold 4x4 wood post is straight and does not move. Very disappointed would never purchase anything from your company again. Mike

9. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Michael,
We appreciate your business and for taking the time to express your thoughts. Your return request is being handled promptly by our Customer Service staff and we apologize that you were not happy with the post. This is a vinyl product and does require installation over a 4x4 post. Additionally, this package is very popular and we have not yet experienced this complaint. If you are interested in swapping out the Mayne post for a Whitehall Products matching post, please let our staff know.
Thank you.

Bewertet mit 5 von 5 Sternen

Best customer service ever

Fine product, quick shipping, excellent customer service, quick, helpful responses to all queries that arose about the order.

9. September 2012
Bewertung ohne vorherige Einladung
Mailboxixchange-Logo

Antwort von Mailboxixchange

Thank you for your purchase and review. Have a great day!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr