Lookers Bewertungen 

22'375
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic service at Toyota Newtownabbey from start to finish. Lauren was knowledgeable, approachable, and made our first move to Toyota feel easy. She recommended the CHR+ based on what we needed a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had fantastic service from start to the finish. Our salesman George Milton was friendly, knowledgeable and never made us feel pressured to purchase. He took the time to answer all our questions and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Sold completely the wrong automatic gearbox oil after insisting it was correct. The moment there was a sign of liability for potential damage, Charles Hurst Toyota where dishonest about what... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I can genuinely say that the entire sales process was excellent. James in the sales team took his time to understand exactly what we needed and ensured that our expectations were managed appropria... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeughändler
  2. Autohändler
  3. Kfz-Reparatur und -Wartung
  4. Lkw-Händler
  5. Gebrauchtwagenhändler
  6. Händler für gebrauchte Lkw

Über Lookers

Vom Unternehmen geschrieben

As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.

Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.

At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.

At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.

Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.

Vom Unternehmen geschrieben

The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.

Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

22'375 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(22'375)

7'347 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Nothing was any bother

Nothing was any bother. Jack Henderson was a polite, non pushy salesperson. He answered all our questions and explained all the paperwork

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

New car

Thoughtful attentive staff

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, relaxed and personable

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Martin, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Very professional

The servicing of the car was carried out in a very professional manner. I was kept informed of progress, from start to finish, also in a professional way

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Helpful staff

I was told the car would be returned by 19.00. I asked if the car could be returned by 2.30 as I needed to visit my grandson. It was returned by 1.30. Very helpful.
Also had a problem with a warning light. I rang Saturday morning and was advised how to reset. All staff very polite and helpful.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Taylor Irvine looked after me from day…

Taylor Irvine looked after me from day one and was polite courteous throughout…and knowing what she was doing.

She explained all the pro’s and cons and never hassled me with the day of the handover so simple

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hello, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Really good customer service throughout

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, we are so happy to read such a great review about Lookers Head Office! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service - knowledgeable, quick and clear.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.- Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Great service provided by aftersales…

Great service provided by aftersales team. So welcoming and kind.

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, we are so happy to read such a great review about Lookers Head Office! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

The welcome was very warm

The welcome was very warm. The salespeople understood what I was looking for, and delivered my car with complete knowledge when handing over my car.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Gary, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Professional and efficient

Professional and efficient, what more do you want?

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!- Lookers customer service & resolution team

Bewertet mit 4 von 5 Sternen

Helpful reception team

Reception team really helpful. Service efficient

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, we are so happy to read such a great review about Lookers Head Office! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Everything from first contact to…

Everything from first contact to completion was smooth and faultless. Communication was excellent.

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Dennis, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Lookers were most helpful from the off

Lookers were most helpful from the moment we walked through the door. Looking for a new camper is not easy with all the different features they can have so when you have a well informed and experienced salesperson helping you it really helped. They put up with many silly questions and happily shared real life experiences of using the camper. No push sales they just let us make our own decision in our own time. We’re now the happy owners of a lovely camper 😊

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Efficient and friendly

Efficient and friendly, Rupert from Tyneside Audi was proactive and helpful in his engagement from the start, especially in the part ex process. Even when the valeting service let them down, he was ready with a very pragmatic solution. Great service to date.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Lookers Newcastle - VW - Simon Dixon is an exceptional asset to the team

Simon is brilliant.. no bull just facts and he knows VW's inside out. Friendly greeting, not overpowering.. listened to what we wanted and although it wasn't available in store he searched and found a car in London. It was transported, cleaned and ready to pick up in 6 days. I would definitely recommend.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Joanne, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Another great Lexus experience

The handover completed in car was very thorough. Staff member was very familiar with the car and technology within.

Car was also ready within the predicted timeframe.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Jim, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Really pleased with my recent visit .

Really pleased with my recent visit and repair. Dealt with by Damien, After Sales Manger. Couldn’t have been more pleasant and went out of his way to fit my repair in. Kept us well informed and gave us a good price.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Lookers

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Amazing quick turnaround for a minor…

Amazing quick turnaround for a minor fault which should have been an hour wait was 10 minutes as the Lady knew I had an urgent appointment elsewhere .
So helpful and amazing service
Thank you

31. Juli 2026
Bewertung ohne vorherige Einladung
Lookers-Logo

Antwort von Lookers

Steven, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Bewertet mit 5 von 5 Sternen

Review Peugeot Charles Hurst Belfast

I recently ordered my lovely new Peugeot 2008 via the Belfast Charles Hurst Store with a lady called Jennifer. It was a quick, seamless process and I received my car in less than a month! I cannot speak highly enough of the lady Jennifer who served me. She was truly wonderful: kind , empathic, funny and genuinely seemed interested in me as a customer. She really made the whole process enjoyable. Please let her know how wonderful she is!

30. Juli 2026
Bewertung ohne vorherige Einladung
Lookers-Logo

Antwort von Lookers

Kelley, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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