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Litecraft Bewertungen 

7'441
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I'd already been looking at this light on a third party site when I saw you offering it at a discounted price, it was a bit of a no-brainer really. A good looking, high powered, low profile ceiling li... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent products and service. Very pleased with the quality of the lights I purchased, excellent value for money, well packed and fast delivery. Would definitely buy from again.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered a Coast IP44 globe fitting which arrived with a damaged seal gasket. Emailed customer service with photos and they sent out a replacement gasket promptly without any hassle. The new gasket fit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. Geschäft für Dekoration und Inneneinrichtung
  3. Anbieter von Lampenschirmen
  4. Glühlampenlieferant

Über Litecraft

Vom Unternehmen geschrieben

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Vom Unternehmen geschrieben

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

7441 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(7'441)

375 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I am still waiting for the light I…

I am still waiting for the light I ordered last week! I was told delivery in 24/48 hours but am still waiting five days later. Absolutely terrible service, as a contractor I feel completely let down!!!

12. August 2026
Litecraft-Logo

Antwort von Litecraft

Good morning and thank you for your honest feedback. We can only apologise that your order was stuck in our system. This was due to your billing address not matching the card address. We have security checks in place, and these are to protect our customers and ourselves. However, we are pleased to confirm that since being in contact, we dispatched your order via Royal Mail yesterday. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Excellent delivery service

Excellent delivery service, well packaged for delivery, first-class quality, easy to assemble, really pleased with purchase.

8. August 2026
Litecraft-Logo

Antwort von Litecraft

Good evening, and thank you for your amazing 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen
Litecraft-Logo

Antwort von Litecraft

Good morning, and thank you for your great 5-star feedback. We are pleased to hear that you found our staff helpful and experienced excellent delivery. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Arrived very quickly well packaged…

Arrived very quickly well packaged handled with CARE exactly what it looked like in the ad

5. August 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your lovely 5-star review. We are happy to hear that you received your item carefully and promptly. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

The Perfect Retail Experience

Easy to navigate site. Found exactly what I was after at a great price. Order arrived ahead of expected time.

26. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your great 5-star review. We are happy to hear that you found our website easy to navigate. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Brilliant service

Had an issue with the delivery but the customer service team were absolutely brilliant and we got the issue sorted straight away and we received our order the next working day.

29. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good evening, and thank you for your great 5-star review. We are happy to hear that you are pleased with your purchase and hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Customer service helpful

Customer service on the phoneline were helpful. Ceiling light delivered within a few days. Item as described, but it could have been packed a bit more securely.

30. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your positive feedback. We are happy to hear that you are pleased with your purchase and hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 1 von 5 Sternen

True colours if there’s a problem

Bought garden lights that give a rainbow ring around the light when switched on - can only find this out when installed. No mention of this in description.

After several months of back and forth - they refused to provide a refund as they don’t deem the product as faulty and I have “installed” them. Tell me who wants garden lights that show a random rainbow ring around the light?! Poor customer service when there’s a problem with the product - feels very much like dropshipping…

5. August 2026
Bewertung ohne vorherige Einladung
Litecraft-Logo

Antwort von Litecraft

Good morning and thank you for taking the time to share your feedback. We're sorry to hear that you are dissatisfied with your purchase.

The lighting effect you describe has not been reported by other customers, despite this being a well-established product that has been sold many times. Although your enquiry was raised outside of our standard returns period, we still took the matter seriously and offered to inspect the lights to determine whether a fault was present.

As the product had already been installed and our offer to inspect it was declined, we were unable to verify that a manufacturing defect existed. We therefore could not approve the 50% partial refund that was requested without first assessing the product. Our decision was based on the information available and our returns policy, rather than a reluctance to help.

We always strive to provide fair and professional customer service, which is why we offered to investigate the issue even though the purchase was beyond the normal returns window. While we're disappointed that we couldn't reach a resolution that met your expectations, we believe our team acted reasonably throughout the process and made every effort to assist.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, very quick delivery-well packed. Simple to fix and looks really nice.

29. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good morning, and thank you for your great 5-star review! We are so pleased to hear that you love your new light! We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

My twin headed lamp is awesome

My twin headed lamp is awesome - it can be positioned in different ways which is fantastic as it rings the changes!! I really love it♥️.

26. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good evening, and thank you for your fantastic 5-star review! We are so pleased to hear that you love your new twin head light! We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Excellent!

24. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your great 5-star review. We are delighted to hear that you are happy with your order. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

External carbon fibre wall lamps - great quality

Prompt deliver, well packaged. I bought a set of 2 outside wall lamps made of carbon fibre which I am impressed with.

23. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon and thank you for your wonderful 5-star review. We are delighted to hear that you are impressed with your new carbon fibre exterior lights. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Great Service

Great Service from Litecraft.

One light was defective, however they resolved this very quickly, and issued a new one.

16. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, thank you for your 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Arrived the day after I ordered…

Arrived the day after I ordered it.Best packaging i have ever seen. As it was a lamp and fragile I was worried about it coming in post but noneed. Great value for money so I order 2 more lamps.

20. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that you had a great shopping experience! We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Ordered and delivered within 3 days.

Ordered and delivered within 3 days.
Very well packaged.

12. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good morning, and thank you for your great 5-star review. We are pleased to hear that you were happy with your purchase. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Impressed

Ordered, delivered on time, good quality product. Good experience.

14. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your lovely 5-star review. We are pleased to hear that you had a good all-round experience shopping online at Litecraft. We look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service easy to navigate website fast delivery
What more do you need

1. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good morning, and thank you for your great 5-star review. We are pleased to hear you found our service to be excellent. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Product as described

Product as described, delivery as promised, excellent service

2. Juli 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your great 5-star review. We are pleased to hear you found our service to be excellent. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Bewertet mit 5 von 5 Sternen

Good quality stuff

Good quality stuff

29. Januar 2026
Litecraft-Logo

Antwort von Litecraft

Good afternoon, and thank you for your great 5-star review. We are pleased to hear you found our products to be of good quality! We hope to see you again soon.

Kind Regards,
The Litecraft Team.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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