Linksysbycisco Bewertungen 

I bought a mesh system consisting of 1 main unit, and 2 nodes. One of the 2 nodes died, and this was verified over the phone by the Linksys Technical Support Department. On the same day, it processed the replacement order after getting my credit card information for a so-called “Advanced Replacement “ meaning they would send me a replacement first, and then upon receipt of the replacement, I would have to return the defective node or they would charge my credit card $100 for the dead node. In the process of ordering a replacement for me, a representative checked, clearly said that they had had the identical node “in-house”, and that I would not have to wait for someone to search for it, and that they would send it right away!
A few days after the replacement request was supposedly “processed”, I got the return label shipping label, with all the terms and conditions...
That was thirteen days ago! I have had to contact them multiple times during the thirteen-day period for not getting a tracking number, and having no updates on the new unit going somewhere!
I called Linksys again, went through the extensive loops of pressing this and that option, waited in the queue, and listened to the same music multiple times; upon getting a live person on the line, I was asked multiple questions, and put on hold again!! The representative “apologized for the inconvenience that the node had been “out of stock” while I was told thirteen days ago just the opposite!! I asked why I was told so, but then the representative only repeated that it had been out of stock without saying why there was such a contradiction! When she was hard pressed, she told me that it had been “out of stock” (again) and they would reprocess the replacement, and I would get it in “two days”! I asked why nobody extended me the least courtesy to let me know it was “out of stock”? She repeated herself (again without telling me the real issues for the redundant and extreme delay of the replacement)!
Ironically, just yesterday, I learned from a technician of my ISP that Linksys is a “No! No!” brand! Cisco was reputable; it bought Linksys, but Linksys is not good at all! Had I known the Customer Service of Linksys could be that bad, I would not have bought the mesh! It is not a mesh for WiFi, but a “mess” of frustration and convoluted bureaucracy! Earlier today, I have read some reviews on Linksys, and learned how bad the its products and its Customer Service are!
I WOULD NEVER BUY THIS BRAND AGAIN!

Updated: 7/20/2020
I did get the replacement node in exactly 2 days as promised. For this reason, I add one more star to the rating for for a total of two stars; at least that representative did keep the promise, and did not give me only lips service (and let her next coworker handle a mad customer)! Thank you for that to the last representative I had to talk to about the hassle of getting a replacement!
Setting up the replacement node to add to the remaining survivors of the set was fairly easy. I did not have to call customer service. Perhaps, the only thing good about the brand is the 3-year warranty on the model I had bought! And if you are willing to go through what I have gone through, and don’t have a second thought about how luckier than I you could be, you can try the brand and its products.
If I ever referred anyone to Linksys, I would do so with reservations.

Worst product ever!

Bought a mesh product and constantly loses internet connection!

Support is not helpful and pretty much ignore my messages. I'm so tired of this sh*it, that i wont even sell it to someone else - i'll rather throw it out!

Hardware seems ok but they provide little to no updates for products even when there are security issues. E.g WRT3200 still hasn't received security updates from years ago. Would not recommend.

Købte et linksys Velop med 3 noder. Der har ikke været andet end problemer. Først kunne det ikke forbinde til noderne. Efter laaang tids samtale med den engelsktalende support, fik vi gang i det. Så blev alle vores devices smidt af konstant i ca 30 sek inden forbindelsen kom igen. Igen kontakt med support. Efter manuel indtastning af DNS, bliver vi ikke længere smidt af konstant. Til gengæld kan vi ikke bruge voice over WIFI, da alle samtaler brækkes op konstant. Ydermere falder den ene node ofte af netværket, hvorefter den genetablere forbindelse efter noget tid. Køb et andet mesh-system - det her er ikke pengene værd. Jeg købte et andet 500 kr dyrere system til min bror. Installationen af dét tog 10 min og fungerer upåklageligt.

Købte et Velop sæt efter Linksys anbefalinger, og jeg er bestemt ikke blevet skuffet, det dækker 110% sikkert vores 197kvm i 2 plan. Efter jeg har sat det op, som var helt vildt let, har vi ingen udfald haft. Kan klart anbefales

Har lige monteret et Linksys LAPAC2600 Access point, det var super let at sætte op ved hjælp af en gennemskuelig opsætningsside der var browserbaseret. Rækkevidden er super.

Having used Linksys routers for years, I've always had great experiences with them. Easy to set up, stable connections, user friendly interfaces, and everything is nearly automated.

På trods af at jeg havde brug for hjælp til en ca. 10 år gammel trådløs router, talte en tålmodig, og ganske udemærket dansktalende polsk supporter mig igennem en opgradering af min oldsag, så den nu virker igen.

Når oldsagen inden længe ryger ud, skal jeg ha' et Linksys-produkt igen. Når man er en spasser til det selv, er det vigtigt med god - og TÅLMODIG support.

Strongest wifi signal I have ever used and never broke down, Have been using it for 8yrs now

You would think that for the price of their products you would get a router that could at least reach the basement right? Wrong. A standard "all-in-one" router from Bell has better signal than their routers. Even if they USED to be good, being good now is what I'm looking for.

Cisco bought linksys = linksys equals cisco quality? No - the product for what it is worth is less par than a cheap TrendNet router. Navigating for answers with their knowledge base form is a puzzle. Avoid this company for routers, they lost their touch since 2004

Ja som sagt, hvis dine Linksys produkter bare virker, så er de ok, men hvis du har brug for support så er du på herrens mark - jeg har aldrig aldrig været igennem til en så langsom, besværlig og uduelig kundesupport før:(