Thomas Huban from company Lightnet called today to help us with issues we thought we were having with internet.Our issues were failures on our part to link up properly on devices. He couldnt have been... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've used lightnet for over 10 years. They are faultless in their service. We are a household of college students, teens and juniors so the demand for internet connection is huge. We can all clearly r... Mehr ansehen
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Very clear pricing and first rate communications. The instalment and set up process was very smooth. We have has the service for over 2 years now and it has been very reliable with little or no late... Mehr ansehen
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I cannot fault lightnet they are an absolute pleasure to deal it, especially Chloe in sales she had no problem in answering any questions I had either over the phone or by email it was a pleasure deal... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
High speed fixed Broadband in Galway & Clare and Fibre broadband nationwide! Lightnet are a NBI retailer of Fibre To The Home Gigabit Fibre. Check our latest Broadband deals or Call 091 395804.
Kontaktinformationen
Eastpoint Business Park, H62 YE28, Loughrea, Irland
- 091395804
- sales@lightnet.ie
- www.lightnet.ie
4.8
Hervorragend
599 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Great service from these lovely…
Great service from these lovely professional people, I couldn't get a service from anyone as I'm in rural area and down in a valley between 2 High hills ,these guys came out climbed houses and slatted sheds and I have Great comfort since definitely above and beyond, in miserable weather and with a smile
19. November 2023
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Mary, thank you for the kind rating, we’re so happy your installation went well.
Excellent broadband
Excellent broadband
Years of reliable support and service ( nearly 20 years) in a very remote place
Fast repairs after natural events ( storms)
Friendliness on the phone
All good really
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Sophie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Lightnet are an unbelievable company
Lightnet are a fantastic company.Every month they send a thank you letter with the bill. They have a great aftersales service. Any problems with the broadband and they resolve it quickly and efficiently. They always answer the phone and you can discuss any problem with them and they talk you through the problem patiently especially when you are not tech savvy. I would find it hard to get a better broadband provider
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Noirin, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Lightnet Review
Great customer care and very efficient - always available to answer questions and queries.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Aine, we are so grateful for your 5-star review. Thanks for sharing your rating with us.
Best Decision
I'm with Lightnet for years. Never had any trouble with them. Always answer phone or query straight away.
They told me upfront if I would get good reception or not before putting up the dish.
Glad I'm with them
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
Connection drops from time to time
I have had a good overall experience using lighnet however the wimax connection drops from time to time, but usually resolves it self with an router reboot.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Eddie, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Service outages are extremely rare but…
Service outages are extremely rare but when they have happened due to severe weather conditions, the communication from Lightnet has been excellent and repairs swift.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Great service
We have been using lightnet for three years in a remote rural location. Installation was easy and engineer helpful. Get great speed and it is reliable
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Pete, thank you so much for taking the time to leave us a 5-star review.
next to none customer service
I have an account that has limited data per month, this is usually very adequate from my needs. Recently I had a friend staying who used up my months data in just over a week!! I rang Lighthouse to top up my account for the rest of the month and to my delight was told, as a valued customer who has been with them a long time, they would give me a very generous free 100GB. Now that is customer service.
16. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Bernie, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Top quality excellent service from start to finish
I have been with Lightnet for a few years now and from installation to continuous high speed internet I cannot fault them. The customer service is excellent always a friendly voice and willing to help.
I was made the move three years ago and I recommended to many friends and family to get it. Highly recommend this service.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Emily, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
The staff are super
The staff are super. When I rang I got no answer and I didn't leave a message as I had intended to ring later but my missed call was returned very quickly which is great customer service and very rare these days! I had an engineer out in half an hour which is also great service and rare. The problem was fixed.
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Catherine, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
Always on the end off a phone for any…
Always on the end off a phone fir any enquiry
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
We really appreciate you taking the time to share your rating with us.
Great service.
Great service.. very happy with our Internet speed and any technical issues we experienced were fixed straight away!
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Leona, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Great coverage
Great coverage, very reliable. Customer support is great whenever there is a problem, which in fairness is rare.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Ann, we are incredibly grateful that you took the time out to leave us a 5-Star review.
Professional and Fast
The team at lightnet are always fast and professional in dealing with any support required. Great to have a local Irish company providing an excellent modern service.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
No island is an island, when Lightnet provide the Internet connection!
I teach online, so it is vital that I have good quality and consistent internet access so that I can engage with students from all around the world. I am often asked where I am living, as my connection seems so good. When I tell students that I live on the Aran Islands, an island off the west coast of Ireland, they are very impressed with the connectivity. I am always happy to say that Lightnet not only provides a quality product, but that their customer service is also top-notch.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Ruth, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Been with Lightnet for many years
Been with Lightnet for many years. Never had an issue with them. If I had a problem they were very easy to deal with via phone or email. Couldn't recommend anyone else apart from them.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Roisin, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
Antwort von Lightnet
Hi John, thank you so much for taking the time to leave us a rating.
Constant improvement
Constant improvement, great customer service.
27. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Kane, thank you for the 5 star rating.
Long term customer of Lightnet
Long term customer of Lightnet. A fantastic company, never any issues. Fantastic customer service, always a friendly human at the other end of the phone!
6. November 2023
Bewertung ohne vorherige Einladung
Antwort von Lightnet
Hi Caroline, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
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