We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Mehr ansehen
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Das sagen Bewerter
Absolutely fantastic from start to finish. From the sales team (Andrew) in the showroom to the delivery team (Tony & Kane) who were amazingly friendly, careful, polite and understanding when I cou... Mehr ansehen
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We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Mehr ansehen
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Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Kontaktinformationen
224 Broad Street, B15 1AZ, Birmingham, Vereinigtes Königreich
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4.8
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As we step into the store we been…
As we step into the store we been greeted with polite staffs then the sales consultant asked if we needed any help from then on it was a great enjoyable service very knowledgeable and good manners all staff are very good in particularly JAMES 👍
25. Juli 2026
Antwort von Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Great service from James
24. Juli 2026
Antwort von Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Excellent service every time.
Excellent service every time.
I placed my order over the phone and Jay was so helpful in assisting me.
19. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you've received excellent service every time you've shopped with us. It's especially pleasing to know that Jay was so helpful in assisting you with your order over the phone and made the process easy and enjoyable.
We'll be sure to pass your kind words on to Jay—he'll be delighted to know his helpful service made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your continued support and look forward to assisting you again in the future.
Warm regards,
The Lee Longlands Team
Very friendly
Very friendly, informative,, patient. staff.
Gauranteed quality product, Very straightforward transaction, no problem whatsoever. Would recomend this firm 100%
18. Juli 2026
Antwort von Lee Longlands
We're delighted to hear that you found our team to be friendly, informative, and patient. Providing knowledgeable advice and making the buying process as straightforward and enjoyable as possible is exactly what we strive for.
It's also wonderful to know you're pleased with the quality of your purchase and that your experience was hassle-free from start to finish. Your recommendation means a great deal to us, and we'll be sure to share your kind words with the team.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Good customer service
Good customer service. Answered all our questions and queries about ordering and delivery
23. Juli 2026
Antwort von Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you received good customer service and that our team was able to answer all of your questions about ordering and delivery. We believe that clear, helpful communication is an important part of the customer experience, so it's wonderful to know you felt well informed throughout the process.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Richard and Adam..pleasure to have them…
Richard and Adam..pleasure to have them in our home..time slot given arrived promptly…gave us instructions how to use the sofas..credit to your company..Thanks guys very pleased with our delivery
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that Richard and Adam made your delivery such a positive experience. Arriving promptly within the scheduled time slot, taking the time to explain how to use your new sofas, and treating both you and your home with care are all things we pride ourselves on.
We'll be sure to pass your kind words on to Richard and Adam. They'll be thrilled to know their professionalism and friendly service made such a great impression—they're a real credit to our delivery team.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Jay Cartwright was so helpful nothing…
Jay Cartwright was so helpful nothing too much trouble, having said that as an existing customer the service I have always received is exemplary
23. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Jay provided such helpful service and that nothing was too much trouble. It's especially rewarding to know that, as a returning customer, you've consistently received exemplary service from us over the years.
We'll be sure to pass your kind words on to Jay—he'll be thrilled to know his dedication and customer care made such a positive impression.
Thank you once again for your continued loyalty and for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Delivery came exactly on time
Delivery came exactly on time. Great service from James and Carl.
18. Juli 2026
Antwort von Lee Longlands
Thank you for your wonderful feedback!
We're delighted to hear that your delivery arrived exactly on time and that James and Carl provided you with great service. Our delivery team takes great pride in being punctual, professional, and ensuring every delivery goes as smoothly as possible.
We'll be sure to pass your kind words on to James and Carl—they'll be delighted to know their efforts were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Incredible service by Alex B
Went to Lee Longlands in Bristol after having searched for a few days for a sofa from lots of different stores.
Nowhere else did I meet a salesman as welcoming, attentive and knowledgeable as Alex B.
He went above and beyond to accommodate me and was definitely the difference maker for my decision.
22. Juli 2026
Antwort von Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that, after visiting a number of furniture stores, your experience at our Bristol store stood out. It's wonderful to know that Alex B.'s welcoming, attentive, and knowledgeable approach made such a positive impression and ultimately helped you make your decision.
Providing exceptional customer service is something we pride ourselves on, and we're thrilled that Alex went above and beyond to ensure you found the perfect sofa. We'll be sure to pass your kind words on to him—he'll be delighted to know he made such a difference to your experience.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new sofa for many years to come.
Warm regards,
The Lee Longlands Team
Carl & James were very polite…
Carl & James were very polite considerate and friendly. They unpacked assembled and removed the packaging efficiently. Arrived in the allotted time slot. Thank you very much.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that our delivery team were polite, considerate, and friendly throughout your delivery. It's great to know they unpacked and assembled your furniture efficiently, removed all of the packaging, and arrived within the allocated time slot, making the whole experience smooth and hassle-free.
We'll be sure to share your kind words with the delivery team—they'll be delighted to know their hard work and professionalism were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
I love my dining table apart ftom a small chip…
I love my dining table apart from a small chip but a technician has been out today and told me it will be replaced. Excellent customer service. The delivery guys Jay and Carl were very polite and professional. They were very respectful and careful in my kitchen. Lovely guys
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that you love your new dining table and that our Customer Services team was able to arrange for a technician to visit promptly. While we're sorry there was a small chip, it's great to know that a replacement has been arranged and that you've been pleased with the service you've received throughout.
We're also thrilled to hear your kind comments about Jay and Carl. We'll be sure to pass your feedback on to them—they'll be delighted to know their polite, professional approach and the care they took in your home made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your patience and your kind words, and we hope you enjoy your new dining table for many years to come.
Warm regards,
The Lee Longlands Team
Happy Customer
Great customer service and delivery process - my daughter loves her new furniture.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you had a great experience with both our customer service and delivery process. It's especially wonderful to know that your daughter loves her new furniture—we hope it brings her many years of comfort and enjoyment.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and look forward to welcoming you back in the future.
Warm regards,
Good communication and delivery set by…
Good communication and delivery set by James and Carl
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you were pleased with the communication throughout your delivery and that James and Carl provided such great service. Our delivery team takes pride in keeping customers informed and ensuring every delivery runs as smoothly as possible.
We'll be sure to pass your kind words on to James and Carl—they'll be delighted to know their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Great delivery service :)
Tony and Kane were incredibly friendly and accommodating when delivering the furniture! Really appreciate you both for doing the heavy lifting despite the hot weather.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that Tony and Kane provided such friendly and accommodating service during your delivery. Delivering furniture is hard work at the best of times, and we're especially grateful for your recognition of their efforts in the hot weather.
We'll be sure to pass your kind words on to Tony and Kane—they'll be delighted to know their professionalism, positive attitude, and dedication were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
James and Carl delivered our corner…
James and Carl delivered our corner sofa for us , we were both very impressed with them both, lovely friendly guys and took great care in bringing our sofa our house and putting it together. Thank you both for such a great service. Liesl and Matt Burlington close. Richard who we dealt with us in purchasing our sofa was really nice and helpful.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback, Liesl and Matt!
We're delighted to hear that James and Carl made such a positive impression during the delivery of your new corner sofa. It's fantastic to know they were friendly, took great care when bringing your sofa into your home, and ensured everything was assembled with care and professionalism.
We're also pleased to hear that Richard provided such helpful service when you purchased your sofa. We'll be sure to pass your kind words on to James, Carl, and Richard—they'll be delighted to know their efforts were so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new corner sofa for many years to come, and we look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Delivery when expected
Delivery when expected, staff very helpful and polite, happy with service, would use again.
Thank you
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that your delivery arrived as expected and that our team were helpful, polite, and provided a great level of service throughout. It's especially rewarding to know that you would choose Lee Longlands again.
Thank you once again for your kind words and for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Very helpful
Very helpful, friendly and knowledgeable staff from walking into store to delivery. It is the norm for LL.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you received such helpful, friendly, and knowledgeable service from the moment you walked into our store right through to delivery. It's especially rewarding to hear you describe this as the norm at Lee Longlands—that's exactly the consistent experience we strive to provide for every customer.
Your continued confidence in our team means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The staff at Cribs Causeway were very…
The staff at Cribs Causeway were very helpful in giving their personal experience of the bedding. We felt no pressure in our selection. Very happy. The delivery guys, Nathan and Lee were on time and very proficient, they even put our old headboard on for us. Very happy.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience at our Cribbs Causeway store. It's great to know that our team shared their personal knowledge and experience to help you choose the right bedding, while giving you the time and space to make your decision without any pressure.
We're also pleased to hear that Nathan and Lee provided an excellent delivery service. Arriving on time, working efficiently, and even fitting your old headboard for you is exactly the kind of extra care we aim to provide. We'll be sure to pass your kind words on to them—they'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
Great service delivered unpacked and…
Great service delivered unpacked and placed my furniture where we wanted. Jay carl and james were really professional and took care when unloading and fixing our furniture in place
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you were so pleased with the service you received. It's great to know that Jay, Carl, and James delivered your furniture professionally, unpacked it, positioned everything exactly where you wanted it, and took such care throughout the delivery and installation.
We'll be sure to pass your kind words on to Jay, Carl, and James—they'll be delighted to know their professionalism and attention to detail were appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
The staff were very helpfull and a…
The staff were very helpfull and a great customer experience .will defo go back again.
21. Juli 2026
Antwort von Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you had such a great customer experience with us. Providing friendly, helpful service is at the heart of everything we do, so it's wonderful to know our team made such a positive impression.
It's especially rewarding to hear that you would definitely visit us again. We truly appreciate your support and look forward to welcoming you back in the future.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
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