We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Mehr ansehen
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Das sagen Bewerter
To day we have had the pleasure of having Ben Norman’s help in choosing our new furniture at your Peterborough store. Ben has been a joy to talk to and explain in every detail our choices of ou... Mehr ansehen
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Mehr ansehen
Unternehmen hat geantwortet
We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Kontaktinformationen
224 Broad Street, B15 1AZ, Birmingham, Vereinigtes Königreich
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4.8
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Loving the new look of our open plan kitchen / diner / lounge - thanks to our interior designer and all the team.
Just a short note to say how pleased we were with our major delivery yesterday.
The team of Mark, Lewis & Adam, assisted by two from another team were great - they were engaging and careful in handling of the goods and our property. All the packaging was taken away and they were careful to ensure we were completely happy with the positioning and alignment of the sideboard door hinges.
It was invaluable having our designer, Kate Arkless on site to ensure everything was as expected and to advise on location of the key pieces. Kate has patiently guided us to this point over many months of deliberation, and we're delighted with the outcome!
Thanks also for Sam in the Leamington branch for all his admin support.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Great after sales With Mark & Lewis
Great after sales With Mark & Lewis. They went extra mile to ensure we were happy with our purchase and delivery/install. They answered all our awkward questions with patience and an attention to detail.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Mark and Lewis provided such excellent after-sales service. It's fantastic to know they went the extra mile to ensure you were completely happy with your purchase, delivery, and installation.
We're especially pleased to hear that they took the time to answer all of your questions with patience and attention to detail. Providing knowledgeable, helpful service and making sure our customers feel confident with their purchase is exactly what we strive for.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to know their efforts were so appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Big thanks
Big thanks to Tony and Carl for delivering my new sofa. Both were spot‑on — polite, quick, and careful getting everything in without any fuss. Proper good lads who made the whole thing easy.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Helpful and knowledgeable
Helpful and knowledgeable information given. Polite and efficient service provided.
30. Juli 2026
Antwort von Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be helpful and knowledgeable, and that you received polite and efficient service throughout your visit. Providing expert advice alongside excellent customer care is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
Just had our 3 sofas and chair…
Just had our 3 sofas and chair delivered by Tony and Carl.kept us informed of delivery time .They did a great job, set it all up and took away all the packaging. Thanks.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Very courteous and polite delivery by…
Very courteous and polite delivery by Greg and David.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Richard and Will great delivery guys…
Richard and Will great delivery guys who arrived bang on time and installed furniture professionally and quickly taking good care of the woodwork, happy customer.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Sadly I can only give this company 2…
Sadly I can only give this company 2 stars ( i thought about 1 ). Without going into detail, their customer services/ complaints procedure is terrible. I have written to the CEO who chose fit to delegate my issue to the Customer Complaints Manager. He did call and promised to look into my issue ,promising to call back..Its now a week and nothing. This morning I left a message and still no reply. I have just written (again) to the CEO informing him that customer services starts at the top and his example is sadly lacking. I now have no choice but to take to social media , informing other people of Lee Longlands awful customer service..I am not a complainer by nature but this company need a good look at themselves starting with the CEO.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you for taking the time to share your feedback.
We're very sorry to hear about your experience and sincerely apologise for the frustration and disappointment you've encountered. We understand how upsetting it is when you're promised updates that don't materialise, particularly after taking the time to escalate your concerns.
We appreciate that you have made every effort to resolve this matter through the appropriate channels, and we're sorry that our communication has fallen short of the standard you should expect from Lee Longlands. Providing timely responses and keeping our customers informed is fundamental to good customer service, and we regret that this has not been your experience.
Your comments are extremely important to us and will be shared with our senior management team for review. We genuinely regret that we have left you feeling this way and understand why you have lost confidence in our complaints process.
Thank you again for bringing this to our attention. We sincerely apologise for the inconvenience and disappointment caused and hope we have the opportunity to restore your confidence in our service.
Warm regards,
The Lee Longlands Team
Always great customer service
Always great customer service. Staff are very friendly without being pushy.
Quality of products always great which is why we tend to return to Lee Longlands for furniture items.
24. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you continue to enjoy great customer service whenever you visit us. It's especially rewarding to know that you find our team friendly and approachable, while giving you the space to browse without any pressure—exactly the experience we strive to provide.
We're also thrilled that the quality of our furniture keeps you coming back. Knowing that you've chosen Lee Longlands time and again for your furniture means a great deal to us, and we truly appreciate your continued loyalty.
Thank you once again for your kind words and ongoing support. We look forward to welcoming you back for your next purchase!
Warm regards,
The Lee Longlands Team
I had my wardrobes delivered yesterday…
I had my wardrobes delivered yesterday by Frank and Dave they where great took all rubbish away only problem was the triple wardrobe was damaged but they have ordered me another one .
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Lovely delivery service
Nathan and Lee were polite and brought our bed base, mattress and head board into our house with great care. Set the bed up where we wanted it and explained how the pieces went together should we need to move it.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
GOOD SERVICE
The delivery team,mark/adam/Lewis arrived in our time slot.They had to remove the front door,for the sofa to come in.Which was done very efficiently,and put back all nice and tidy.The sofa and reclining chair was put together very quickly,and all the lads were very friendly and helpful.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
They were extremely helpful
They were extremely helpful, quoted a few options for me with no problem. Very efficient. Thanks
29. Juli 2026
Antwort von Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our team was extremely helpful and took the time to provide you with several options to help you make the right choice. Delivering efficient, friendly service and ensuring our customers have all the information they need is exactly what we strive for.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
I found the sales expert Khanak very…
I found the sales expert Khanak very friendly and personable and gave me time and space to decide.
22. Juli 2026
Antwort von Lee Longlands
We're delighted to hear that Khanak provided such a friendly and personable service during your visit. Giving our customers the time and space to make the right decision without any pressure is exactly the experience we aim to provide, so it's wonderful to know this was reflected in your visit.
We'll be sure to pass your kind words on to Khanak—she'll be delighted to know her helpful and approachable manner made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Adam and Carl delivered ours table with…
Adam and Carl delivered ours table with great care, unpacked it, placed it in room and took all rubbish away. Thank you lads keep up the great work 🤗
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
A special thank you to Beth for being…
A special thank you to Beth for being so patient and helping us with our furniture choices. I recommend Lee Longlands for their friendly, efficient service, and being spoilt for choice!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that Beth made your experience such a positive one. Taking the time to be patient and help our customers find the perfect furniture is exactly the service we strive to provide, so it's fantastic to know Beth was able to support you with your choices.
It's also lovely to hear that you would recommend Lee Longlands for our friendly, efficient service and wide selection of furniture. We'll be sure to pass your kind words on to Beth—she'll be delighted to know her efforts were so appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Adam & Carl were both polite & chatty
Adam & Carl were both polite & chatty. Very quick and efficient delivery. Both a credit to lee Longlands
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Superb and friendly staff
Superb and friendly staff! They waited 5-10 minutes for me to get back for an early delivery and were very understanding. Many thanks to Mark and Lewis for their excellent service. :)
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Sofa access assessment
Had an access assessment on a sofa delivery today from Tony and Kane- good communication arrived on time and did a top job all round
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Excellent product excellent price…
Excellent product excellent price excellent service
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Mark and Lewis were so helpful throughout the process. Our delivery team takes great pride in providing a professional, efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
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