This is our second purchase and on both occasions we have been ably assisted by Angie whose attention to detail and overall help we could not fault. We are grateful for the time and effort Angie put i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
In shop (Bristol) were excellent: knowledgeable without being pushy. Delivery was outstanding - thanks to Kane and Lewis - who had their work cut out with one large sofa. A great experience throughout... Mehr ansehen
We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Mehr ansehen
Unternehmen hat geantwortet
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Kontaktinformationen
224 Broad Street, B15 1AZ, Birmingham, Vereinigtes Königreich
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4.8
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Helpful from the very start
Helpful from the very start of the purchasing process. We were clearly informed about delivery schedules and how we could dispose of our existing and somewhat problematic furniture. Delivery of the new sofas was exemplary. We were given a two hour window which was meticulously met and Adam and Carl installed the order without difficulty and were polite and extremely careful. All packaging was taken away without any issues. Thank you Lee Longlands for a flawless purchase.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience from the very start of your purchasing journey. It's great to know that our team kept you well informed throughout, including your delivery schedule and the options available for disposing of your existing furniture.
We're especially pleased to hear that Adam and Carl provided an exemplary delivery service. Arriving within the promised time slot, taking great care during the installation of your new sofas, and removing all of the packaging are all part of the high standards we strive to deliver. We'll be sure to pass your kind words on to them—they'll be delighted to know their professionalism and care were appreciated.
Thank you for describing your purchase as flawless—it truly means a great deal to us.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come!
Warm regards,
The Lee Longlands Team
Lee Longlands have been brilliant
Lee Longlands have been brilliant. From the guy in the Cheltenham branch to the delivery drivers, Nathan and Lee.
I was contacted with a two hour window for delivery. Arrived in the middle of the time slot.
Both guys were polite, efficient and professional. Both were really friendly.
All in all I would recommend Lee Longlands to anybody who asks.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a brilliant experience with Lee Longlands, from your visit to our Cheltenham store right through to the delivery of your furniture.
It's fantastic to know that you were kept well informed with a two-hour delivery window and that Nathan and Lee arrived exactly as promised. We're especially pleased to hear they were polite, efficient, professional, and friendly throughout the delivery. We'll be sure to pass your kind words on to them—they'll be delighted to know their efforts were appreciated.
Your recommendation means a great deal to us, and we're thrilled that you would recommend Lee Longlands to others.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Overall very happy!
Amazing quality furniture, very happy with the look and feel, especially at a reasonable price point.
Delivery from Richard and Adam was 10/10. Brought it exactly where I wanted with no faff. Efficient, tidy and all round nice guys.
Only downside is that the lead time was slightly longer than anticipated for the sofa, but overall it’s been worth the wait!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you're so pleased with the quality, look, and feel of your new furniture, and that you found it to be excellent value for money.
It's wonderful to know that Richard and Adam provided a 10/10 delivery experience. We'll be sure to pass your kind words on to them—they'll be delighted to hear that their efficient, careful, and friendly service made such a positive impression.
We're sorry that the lead time for your sofa was a little longer than anticipated, and we appreciate your patience while you waited. It's especially rewarding to hear that you feel it was worth the wait.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Great reliability and friendly experience.
Delivery by Frank and Mark was prompt, friendly and efficient. Lee Longlands' staff provide an excellent experience and help from the shop floor all the way through to delivery. I cannot fault them.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience from the moment you visited our showroom through to the delivery of your furniture. Providing excellent service at every stage of the customer journey is exactly what we strive for.
It's fantastic to know that Frank and Mark provided a prompt, friendly, and efficient delivery service. We'll be sure to pass your kind words on to them—they'll be delighted to know their efforts were appreciated.
Your comment that you "cannot fault" our team means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Brilliant service from start to finish!
Brilliant service from Lee Longlands. Ordered online and communication throughout was excellent. Delivery drivers called in advance to let us know their estimated time of arrival. Frank and Mark were both extremely polite and professional. They carried our new bed up to our third floor, assembled it quickly and efficiently and left everything tidy afterwards. Would definitely recommend Lee Longlands!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you had such a positive experience with Lee Longlands from placing your order online through to the delivery of your new bed. It's great to know that our communication kept you well informed every step of the way, including the call from our delivery team with their estimated arrival time.
We're especially pleased to hear that Frank and Mark provided such a professional and courteous service. Carrying your new bed up to the third floor, assembling it quickly and efficiently, and leaving everything clean and tidy are all part of the high standards we aim to deliver. We'll be sure to pass your kind words on to them—they'll be delighted to know their efforts were appreciated.
Thank you again for choosing Lee Longlands and for your recommendation. We hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
Listened to what I needed
Listened to what I needed, and gave me enough information which enabled me to make my own decision.
18. Juli 2026
Antwort von Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you had such a positive experience with our team. Listening to our customers' needs and providing helpful, knowledgeable advice without any pressure is exactly the approach we strive for, so it's wonderful to know you felt supported in making the right decision for yourself.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Frank and Mark delivered our furniture…
Frank and Mark delivered our furniture efficiently. They were friendly and arrived on time.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your kind feedback!
We're delighted to hear that you were pleased with your delivery and that our drivers provided such a good service. Our delivery teams take great pride in ensuring every order arrives safely and is handled with care, so it's wonderful to know they made a positive impression.
We'll be sure to pass your kind words on to the delivery team.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Wonderful service always a pleasure to…
Wonderful service always a pleasure to see the lady who served me she helped me look through the store at everything o wanted to see. I decided on my purchase and she helped me load fold it and load it on my mobility scooter. Wonderful staff member very customer focused I will be back soon x
19. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you had such a positive experience in our store. It's fantastic to know that our team member took the time to help you look at everything you wanted to see, made your shopping experience enjoyable, and went the extra mile to help fold and load your purchase onto your mobility scooter.
Providing friendly, attentive, and customer-focused service is exactly what we strive for, so we're thrilled to hear that she made such a lasting impression. We'll be sure to pass your kind words on to her.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
James was polite & was happy to move…
James was polite & was happy to move the chair around the shop, so we could look at the colour in a better light.
18. Juli 2026
Antwort von Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that James provided such helpful and friendly service during your visit. Taking the time to move the chair so you could see the colour in better lighting is exactly the kind of thoughtful, customer-focused service we strive to provide.
We'll be sure to pass your kind words on to James—he'll be delighted to know his efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Alex Burnett at Cribbs was very helpful…
Alex Burnett at Cribbs was very helpful & knowledgeable, he gave us some good ideas & advice. Would recommend & return to this store for future purchases
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Alex Burnett at our Cribbs Causeway store provided such helpful and knowledgeable service. It's fantastic to know that his advice and ideas helped with your decision and made your visit such a positive experience.
We'll be sure to pass your kind words on to Alex—he'll be delighted to hear that his expertise and customer care were so appreciated.
Thank you again for choosing Lee Longlands. Your recommendation means a great deal to us, and we look forward to welcoming you back to our Cribbs Causeway store for your future purchases.
Warm regards,
The Lee Longlands Team
Viv was amazing
Viv was amazing! From the second we entered the shop she gave us a warm friendly/ professional welcome. Showed us round the store with a great deal of knowledge on the furniture etc...we were interested in, and then suterly left us to it. Highly recommend this store and the staff. Beautiful furniture/accessories and extremely friendly/genuine people that want to help.
Thankyou team.
18. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Viv made your visit such an enjoyable experience. Providing a warm, friendly welcome while offering knowledgeable advice and giving customers the time and space to browse is exactly the approach we strive for, so it's fantastic to know Viv delivered just that.
It's also lovely to hear your kind comments about our store, our furniture, and the rest of the team. We'll be sure to pass your wonderful feedback on to Viv—she'll be thrilled to know her service made such a positive impression.
Thank you again for your recommendation and for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Excellent sales team amazing customer…
Excellent sales team amazing customer service. Highly recommend 5 star service.
17. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you received excellent customer service from our sales team. Providing a friendly, professional, and enjoyable experience for every customer is exactly what we strive for, so it's fantastic to know we delivered a five-star service.
Your recommendation means a great deal to us, and we'll be sure to share your kind words with the team.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
Excellent experience
Fantastic experience with this company when we bought our sofa. They are a very professional company and we would highly recommend them. Delivery was around 7 wks which exceeded all expectations. On a more negative note I have had to edit my review with regards to delivery with Adam and Carl as we were annoyed to hear from our neighbour recently that they had blocked his drive and when asked to roll forward slightly he was told he would have to wait! There was plenty of room for them to move and they should not be blocking driveways anyway. They did remove all rubbish however but that was part of the service. Can’t fault anything else though. We will be using you again.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had such a positive experience with us from the purchase of your sofa through to its delivery. It’s wonderful to know that you found our team professional throughout and that you would highly recommend Lee Longlands.
We’re especially pleased that Adam and Carl provided such an excellent delivery service. It’s great to hear they were friendly, professional, assembled your sofa to a high standard, and left everything tidy by removing all the packaging.
We’ll be sure to pass your kind words on to Adam and Carl—they’ll be delighted to know their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Superb Premium Service
We popped into the Peterborough branch just to peruse and saw a bed we absolutely loved. Penny/Pennie(?) was a wonderful salesperson. No pressure, answered our questions and was more than happy when we left without a purchase to think it over and weigh up our options. Upon returning Penny was on hand to deal with our order, explained everything perfectly clearly and really looked after us.
The bed was delivered in the time frame we expected, Adam and Carl were courteous and efficient with the installation and everything was absolutely as we expected it to be.
Cannot fault the experience we had. Even when I had a query and need to call the customer sales they were extremely polite, helpful and resolved my query in no time at all.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a positive experience from your first visit to our Peterborough store right through to the delivery of your new bed.
It’s fantastic to know that Penny made such a great impression with her friendly, knowledgeable, and no-pressure approach. Giving our customers the time and space to make the right decision is exactly the experience we aim to provide, and we’re so pleased she looked after you so well when you returned to place your order.
We’re equally delighted to hear that Adam and Carl provided a courteous and efficient delivery and installation service, ensuring everything was exactly as you expected.
It’s also wonderful to know that our Customer Services team was able to resolve your query quickly and professionally.
Thank you again for your kind words and for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
Good at their job
Furniture delivered by Mark, Tom & Frank. Lovely guys really looked after our purchase. Good at their job and justifiably proud and caring.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Our settee was delivered yesterday
Our settee was delivered yesterday. Adam and Carl were very helpful. Kind, considerate and competent. Very smooth delivery and careful to put settee where we wanted it. Thank you.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Brilliant Delivery Experience by Frank & Mark
Professional and very polite experienced team that knew exactly what they were doing. No fuss, no panics. True knowledgeable guys. A massive thank you to Frank & Mark
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Jay was very quick in responding to my
Jay was very quick in responding to my
emails and answered all my questions/progressed my sale very efficiently
16. Juli 2026
Antwort von Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Jay was able to respond to your emails promptly and provide the information you needed throughout your purchase. Delivering efficient, helpful communication and keeping our customers informed is something we take great pride in, so it's fantastic to know Jay made the process smooth and straightforward for you.
We'll be sure to pass your kind words on to Jay—he'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
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