8am LawPay Bewertungen 

485
•
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Every single time, clients report a "daily limit reached" error when trying to pay their invoice with the Pay Later option. Then, they have to wait one hour to try again. And it doesn't work again. Th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really a... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Law pay is easy to use with Smokeball, the problem is the reporting and batching of payments is almost impossible to reconcile every day. It seems to be missing some information though. We don't recei... Mehr ansehen

Unternehmensdetails

  1. B2B-Dienstleistungen

Über 8am LawPay

Vom Unternehmen geschrieben

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

485 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(485)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service

Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really appreciate. It's refreshing to be able to speak with a real, live competent human being instead of an automated system / answering machine.

15. März 2022
Bewertet mit 5 von 5 Sternen

Thus far

Thus far, I am very pleased with LawPay. I have had no significant problems learning to use it, and on those occasions when I needed support, I was very pleased with that experience, particularly the fact that when I called the support line number, it was immediately answered by a support staff representative who, on each such occasion, quickly responded to my question or quickly assisted me with resolution of the issue I called about, in marked contrast to the typical situation in which a person calling a support line has to work their way through a voicemail system, or wait on hold for a lengthy period of time.

3. März 2022
Bewertet mit 5 von 5 Sternen

I Love LawPay

I love LawPay and have already recommended it to many skeptical colleagues. I also feel so strongly about the company, that I would love to work for them since it is a top-notch company! I do not know what took me so long to get it! I do, however, wish that the app could perform all functions that the website does. I, also, cannot wait until ClientCare launches. Oh, and the free CLE is awesome!

1. März 2022
Bewertet mit 5 von 5 Sternen

We love LawPay's system

We love LawPay's system! We switched from Chase about a year ago and could not be more happy. Our account manager, Matt, was great and walked us through everything; not there is much to learn because it is a very easy system to use. I really like that clients have an option of paying with a bank account instead of a credit card ($2.00 fee instead of a percentage) and being able to send a payment link to clients instead of having to call them to process their payment. You can also have deposits made to the trust account or checking account with a simple click. You can access information in an instant with this system too. Finding a client's payment is super easy now. We would definitely recommend lawpay to any law office that want's to process credit cards but doesn't want to overpay and needs a simple system that makes their life easier.

16. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First

First, I have always had a great experience. Your team is extremely responsive and have answered my questions or found someone that can..every time,

The last I contacted you, the rep walked me thru the process and even took the time to call me in person when the online chat was getting to be a bit much.

He was cordial, intelligent and stayed with me until it was all resolved.

Thank you!

8. Februar 2022
Bewertet mit 5 von 5 Sternen

Dependable merchant services!

The merchant platform is very good. They have excellent customer service and, most importantly, they have the backs of their clients. My advice to LawPay is to get out of the arbitration business and just function as a pay portal. Otherwise, a good, solid merchant services.

6. Februar 2022
Bewertet mit 4 von 5 Sternen

Relatively easy setup and live…

Relatively easy setup and live competent support by real people not AI robots.
In a recent trend of waning customer service quality, LawPay goes out of its way to support client customers, incentivize and fix problems to keep clients happy. That's my observation so far in 2-mo timeframe - Thanks!

27. Januar 2022
Bewertet mit 1 von 5 Sternen

Absolutely the worst company in the…

Absolutely the worst company in the history of companies. If you are looking for a company that charges your card whenever they want, takes the side of the credit card payer, never answers questions and doesn’t understand what “cancel my services” means, then this piece of crap is perfect. Customer service rep was rude, spoke like he was god…dude you’re a service rep making crumbs…relax guy! I never leave bad reviews but this company deserves the worst review ever. Shameful company that’s out for the money no matter what. Doesn’t give a crap about their clients. SAVE YOURSELF THE HEARTACHE AND FIND ANOTHER PROCESSING COMPANY.

9. November 2021
Bewertung ohne vorherige Einladung
8am LawPay-Logo

Antwort von 8am LawPay

Thank you for providing feedback on your experience with LawPay. We understand that chargebacks/disputed payments are never a fun topic for anyone. We are an industry leader in chargeback assistance to our customers, and are so sorry to hear this was not met in your interaction with our team. We appreciate all feedback and will ensure we use this to better LawPay going forward.

Bewertet mit 5 von 5 Sternen

Amazing Customer Service

Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!

5. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

THANK YOU!

I just want to say THANK YOU for your excellent service!

We signed up for LawPay in February of 2020 (before Covid) based on an ad one of my attorneys saw in The Colorado Lawyer (the official Colorado Bar Association monthly magazine).

Not all of our clients use this service, but a great many of them do.

We have found that using your service is fast, easy, and glitch-free, and signing up is one of the best things our firm has done to date!

Thank you so much for making this service available and for performing so well!

Mary Winston, Office Manager, Richmond Summit Law, LLC (Frisco, Colorado)

28. Februar 2021
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr