KitchenKnives.co.uk Bewertungen 

I ordered a knife from this website over 6 weeks ago, and I still haven’t received anything.
After chasing them by email, I was told that delivery can take 6–8 weeks. The problem is: this information is NOT stated anywhere on their website. If I had known this from the start, I would have never placed the order.
There has been zero transparency, poor communication, and no clear delivery expectations. Customers should not have to chase basic information after payment has already been taken.
At this point, I feel misled and frustrated. Waiting this long without clear upfront information is unacceptable.

I mistakenly believed the initial message from DPD telling me my parcel will be delivered on monday after paying for next day delivery on the friday, I email kitchen knives a complaint, but, I was wrong! and this website actually delivered on their promise for next day delivery and it turned up 23hours after the order was placed! Absolutely fantastic work by everyone involved including DPD. I was a bit nervous about spending so much money online but they were amazing. DPD were also very informative of every step of the knives journey. Id definitely use this company again

Great knives but when DPD failed to deliver twice to the correct postcode, customer services were rude to my wife.

Have used this company several times over the yrs . They are now my go to for professional chefs knives. Very competitive prices and great service . Highly recommended

We had a problem finding good quality but affordable kitchen knives on our city so had to look around elsewhere and order on line to be delivered in time for a birthday present
The service was quick, and the age proof identification easy. Delivery was quick.
The birthday present was very well received.
Thank you.

Purchased this knife as a birthday gift for my husband. The whole process was easy and quick. Delivery was as stated and on time. The knife itself is beautiful and just as described. Bought it on sale and very happy with the price as would have been a bit out of budget at full price.

Nice, betiful knives. Handle is confotable. Sharpness is amazing.
Amazing. 100 % recommend. Great service from suplier. Thanks.

have never received my order. when will i receive it?

I was looking to replace my knife that had given me 30 years of service and came across KitchenKnives. Their price was spot on and the service from ordering to delivery was 1st class. Will definitely buy from them again.

I'm impressed. I purchased a pair of Global Kitchen Shears and was very disappointed to find that they had a juddery motion... not the level of quality I would expect from this brand. I immediately emailed KitchenKnives who were very prompt in dealing with my issue. Within a few days a replacement had arrived, and of the expected Global quality.
Many thanks for turning an initially disappointing purchase into a positive experience.

Great gift for a friend,although a reduced item,it was made up to original price with P&P.
Good to see that this company has guidelines in place re purchasing and receiving sharp items

Knife arrived quickly and incredibly well packaged. Absolutely delighted with it.

Great knives at a great price. Fast dispatch and well packed.

I purchased two 4-piece sets of Laguiole S/S Steak Knives in July 2024, attracted by the "extreme quality" and "sturdy production" advertised on the Kitchen Knives website.

Unfortunately, within 19 months, one set of 4 knives has suffered identical structural failures: the pins in the handles have come loose, causing the handles to split and fall apart. While the knives look beautiful, the build quality of this specific batch is clearly not fit for purpose. What is most revealing is that while one set has failed completely, the second set remains perfectly fine despite identical treatment.

When I contacted customer service, they refused to help, citing a "hidden" clause (17.8) in their Terms of Business which voids the warranty for any dishwasher use. This restriction is not mentioned in the main product description and was not prominent at the point of sale. Under the Consumer Rights Act, significant limitations like this should be transparent, not buried in the small print.

I previously had an identical Laguiole set that lasted 9 years with the same care, so it’s disappointing to experience a clear product failure and deal with a retailer that relies on technicalities rather than standing by their products. Avoid if you use a dishwasher and expect a reasonable service.

Very easy to use the website. Knives were just as hoped for; excellent balance and really sharp. We are delighted with our purchase.

Great choice of knives and price. Delivered as per confirmation. Really pleased with Kai wasabi nakiri and gyotu knives bought as a gift.

Nice knife, sharpens well

Great quality products at a great price, easy to navigate around the website. Thank you.

Great knives, fantastic price.