I used them a good few times before and never had a problem so didnt have to deal with the customer service, but this time they sent out the wrong parts, all their fault, but they dont seem to want to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Order placed and paid on 02/04/26, still nothing apart from order confirmation email. Have sent two emails, still to hear back. Phone number doesn't work, email is the only way to contact. Very disap... Mehr ansehen
I ordered a Paslode IM65A F16 2ND FIX angled finish nailer £469 on 21st March, which was supposed to be delivered by next working day. We are now 8th April and no sign of this order, even after numer... Mehr ansehen
Unternehmen hat geantwortet
I bought a metabo mitre saw from these guys on a Friday at around 3pm. Woke up Saturday morning with a text from dpd stating parcel will be there before 10am. What an incredible company great price an... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Specialist supplier of professional power tools for the UK with 48 years in business.
Kontaktinformationen
Vereinigtes Königreich
- 0141 883 4794
- sales@kelvinpowertools.com
- www.kelvinpowertools.com
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect!
Happy to have found this company. The only one who had these very popular UK made dehumidifiers in stock, so I bought 2!
Super speedy next day delivery via DPD
All communications above par.
Will definitely be using them again.
Superb internet shopping experience.
Superb internet shopping experience.
Ordered a Festool cordless tracksaw. From one end of the country to the other and arrived when they said it would and in pristine condition. (Won’t be for long 🤣)
Thanks guys, great job ❤️
All Good for me.
I had a positive experience shopping here for the first time. Goods were delivered on time and they used DPD for their free shipping who are excellent in my area.
Price for the ordered saw blades were the best I could find. Will be returning again for my DIY needs.
Thanks Kelvin Team.
First class, exceptional service
First class, exceptional service by Kelvin Power Tools. Ordered a Senco drywall screwdriver from them which was delivered very next day. Very helpful and professional on telephone making sure I ordered what I needed. Thanks to Richie and Graham especially. Outstanding customer service
Highly recommended company
First time buying from this company, a excellent all round experience, Great product at a great price, very fast delivery using a quality delivery service, I will buy again from this highly recommended company
Great service
I am very satisfied with this company,reliable and professional service. Every time I buy something from them is quick and easy service,I will recommend this company to other traders,great stuff
Kelvin Power Tools worked very hard on…
Kelvin Power Tools worked very hard on my behalf when the courier company were falling very short of the expectations required
A special mention to the lady (Shirley) who dealt with the situation very well, an absolute star
And the price of the product was also very good
Bosch 18v chop saw
bought a bosch 18v chopsaw i have to say kelvin power tools are amazing keeping you informaed of the delivery form the time you purchse the item i have used kelvin power tools many times and will continue to use them excellent company and service .
The best prices on the…
The best prices on the market(sometimes)😁. Fast delivery. I received the order in 2 days after placing it. I will definitely use them every time I need them. I recommend them.💪
Great Value, Great service 11/10
I found Kelvins by chance online and saved almost 50% of the price of a Tungsten Mitre saw blade Vs Screwfix. The service was excellent communicated all the way through the process until it was delivered 11/10 will def use again highly recommend.
Can’t thank the staff for all their…
Can’t thank the staff for all their help in finding the Bosch sander plate . The actual sander is good so why throw it away when you can get a new plate !!!! Thankfully A Fielder
Would not recommend
Very Disappointed with the service received. I ordered an item after receiving an in stock email only to be told at a later date that infact the item was on back order. After a wait of several days I was called to say the drill was discontinued and a refund given. Shortly after the refund was made I received another email informing me the drill was back now back in stock. Although this time the drill was listed at over £200 more expensive.

Antwort von Kelvin Power Tools
Competitive Price and Great Service
I would normally make a major purchase (in this case a Honda generator) from a national chain store (Screwfix, Toolstation Machine Mart etc). However, Kelvin Power Tools were marketing the Honda EU22i at a very competitive price. From point of order to the quick delivery was excellent. Kelvin Power Tools had also registered the generator guarantee on my behalf and even supplied the necessary engine oil with the purchase. Well done Kelvin Power Tools, I will have no hesitation in ordering from you in the future.
Really good delivery fast but no email support
Really good delivery fast , if you try to email them and get no response check the spam folder! Seems Gmail flags their emails as spam

Antwort von Kelvin Power Tools
Good customer service
Bought a Bosch charger and battery kit, which arrived promptly by DPD. The charger had a faulty fan. Customer service quickly sent me a postage paid return label, and arranged a replacment charger which arrived in good time. Good customer service when needed.
Recommended.
This company are keen to keep me as a customer!
1. Ordered 2 Hikoki fan cooled battery chargers. As they originally come with the tool one tends not to want to pay a lot for replacements when the tool will last for decades.
2. These were over 1/3 cheaper than others
3. Postage was minimal at £3.20. Appreciate that.
4. They do have some poor reviews in which they explain any misconceptions, attempting to rectify.
5. My experience is that this company strives to do well and want to maintain a good reputation.
19th December 2023
1. One of the chargers had an erratic performance. Informed company that I would give it time as it may be a temporary hiccup. It died
2. Phoned company who arranged replacement.
3. It arrived next day!
4. Exceptional service when some companies just fail to understand that customers need reassurance.
I shall be buying from this company again.
The worst online service!
The worst online service!
When placing an order, I indicate the delivery address where I currently work, so as not to worry about how to deliver the tools to work, and in response I received that I had to go to the bank and receive an authorisation code so that my order could be processed. This is incredible stupidly.

Antwort von Kelvin Power Tools
Paslode repair
My paslode came back from Kelvin powertools today and I first thought they sent me a brand new nail gun.
When I sent it off it was covered in PVA and gripfil but they managed to get it all off. (Wasn't expecting it)
Will definitely be using them again.
Not the best experience
Not the best experience, I ordered 10 units on 20th January. I received only 3 units on 23rd. When I called them and asked them about it, they told me they have only 3 units available and remaining 7 units are backordered, and they will be available in maximum 2 days and you will receive email when we shipped them. Today, is 28th January and I still got no response from them.
Thing is, if you have only 3 units available why you are taking order of 10 units. Now, money is stuck for at least 5 days.

Antwort von Kelvin Power Tools
Top-notch service at a great price. Many thanks.
I ordered a Bosch Cordless combi drill during the Christmas holidays at a really good price including free delivery.
The website stated that if I was happy to wait for my order to be processed on 4th January, I would receive an additional 5% off. I was happy to wait.
I can confirm that my order was subsequently processed on 4th January, as stated.
Emails were received from Kelvin Tools and the delivery company on the 4th and the drill was delivered in a nice secure box on the 5th.
Great price and great service. Really impressed!
Credit where it's due. Thank you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







