Absolute rubbish, non existent customer support. I am overseas for work, and cannot even pay my bill because the website and app are geo blocked by kayo, and there is no way to contact support. The... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dismal. I only gave them one star because there was no option to give them less. Very inconsistent quality with regular dropouts. Had a very average experience with the support network. Thought th... Mehr ansehen
I did a trial subscription. When I tried to cancel as I was overseas, I couldn't access Kayo's app or website. They provided very little support in the way of communicating with them whist away - no e... Mehr ansehen
Simply gone from my fav streaming service to the worst 2 years ago I never had the issues I do now Why do main stream sites go into the sports side any way Watching sport is not the same as watc... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Watch your favourite sports live & on demand with Kayo Sports live streaming service. Follow over 50 sports Cricket, Football, NBA, AFL, NRL & more
Kontaktinformationen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
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Try several times to log into Binge…
Try several times to log into Binge each time given a code when I tried logging in they kept changing the code.
Hopeless
I get an error message access denied
I get an error message access denied. Prevents me from contacting Streamotion to get it fixed while they continue to charge me. Maybe when I stop paying they will help.
Still charging after cancellation
Two months have gone by since I cancelled and they have still charged me both months, seems like a very poorly managed service for the price
We were directed to a scam "technician" who took our money but never fixed the issue
Our Kayo kept continually buffering and we were unable to watch it .. started a conversation on the chat line and was told ONE OF OUR TECHNICIANS will contact you, which he did and told me I needed better security on my computer and I needed to pay $299, I asked him if this would improve Kayo reception and he said YES.. a hour later and after all weird requests I was asked to do with my television and computer the "technician" said he was unable to fix the Kayo issue. This is a SCAM, all that money for nothing but Kayo have no interest in listening to my complaint or trying to rectify this scam .. we cancelled Kayo the next day ..
Kayo has to be the worst streaming…
Kayo has to be the worst streaming service in Australia.
I have 5 other streaming services and none of them are anyway as bad as Kayo.
Kayo freezes, locks up, drops its definition so bad you can't see what you're watching.
And obviously Kayo and Streamotion don't give a damm!
Fix YOUR PRODUCT or GO AWAY and let someone else do it properly.
25 June 2023 watched 3 NRL games today and had to refresh at least 2 times each game. Streaming quality is disgraceful if not borderline criminal for a service I am being charged for. I would rate it zero if I could.
Would give o stars if possible
Would give o stars if possible. Had a kayo subscription for a month in 2022. Cancelled it before end date. However unbeknown to me Streamotion were taking money from my account for a subscription during the time I had one and not authorised by me. I always do my subscriptions through apple services. Have all the documentation and proof now they are ignoring my emails. Of course they are unable to find details of my legitimate subscription. I am owed quite a bit of money.
Would never deal with them again. Very poor and frustrating only having email contact. Their complaints department is very dodgy.
Absolutely atrocious
Absolutely atrocious. Never been so disappointed.
At least half the time the app was down.
Now overseas for extended period and not only doesn’t it work but you can’t even log onto their website to unsubscribe.
Will be complaining to somebody? It’s blatant robbery.
Terrible platform
Terrible platform, constant buffering and streaming issues, most expensive streaming service and I still need to see advertising, REALLY!!!
Very poor
Very poor! I got a free 12 month subscription from Kayo sports from a friend so I setup the subscription then 5 months into the 12 month subscription Streamotion/Kayo cancelled the subscription so I get onto Streamotion about this and tell me I have no subscription with Kayo so I leave it as is and all of a sudden Streamotion is deducting $30 from my bank account for a subscription they cancelled on me yet now the 12 months is up they are now charging me for an account they cancelled. I will never again sign up with any App associated with Streamotion as I had the same issue with Binge who are connected to Streamotion
Kayo has a major email / chat issue…
Kayo has a major email / chat issue with initial costs and ongoing subscription cancellation. I had cancelled the unwanted Kayo subscription 6 months earlier in September 2022 through their 3rd party supplier and Kayo still deducted an initial payment in April 2023 without my knowledge or permission to access my credit card.
The Kayo support staff keep ignoring your position, issues, comments and questions and just keep referring to their position, I highly DO NOT recommend Kayo to anyone,as their customer service to you is non existent.
Terrible chat support - couldn’t care less!
I couldn’t watch an AFL game live, spending two hours with chat support to problem solve it, only to be told at almost the final siren that there is a known issue with Chromecast, which they knew from the outset I was using! No apology either, because they would need to investigate further as to whether this was the problem I was experiencing!! When will we get a decent competitor in this space for occasional sport watchers…
Horrible app
Horrible app, recent update has made it glitchy and unworkable, im going to use other options i.e nrl website and 9 now subscription to hopefully watch games i want to.
ABSOLUTE RIP OFF
ABSOLUTE RIP OFF! DONT NOT USE THIS SERVICE. SAVE YOUR MONEY.
I tried to watch a Rugby League…
I tried to watch a Rugby League preseason game tonight and the constant buffering made it unwatchable. I used two different ISPs, Telstra & Amaysim with the same result using both services. Other streaming services working perfectly. Reading review sites this seems to be the norm for this third rate service. Perhaps Mr. PATRICK RAYMOND DELANY, 4 Broadcast Way Artarmon, NEW SOUTH WALES, 2064 Australia, the listed principle of Streamotion Pty Ltd (KAYO's parent company), could provide a response to all of the dissatisfied customers (approximately 90% of all respondents on two well known review sites).
Email address was changed had to reset…
Email address was changed had to reset password constantly and they don't want to remove my account big security issues with streamotion
Been ripped of for 5 years how stupid…
Been ripped of for 5 years how stupid am hi can't contact these robbers.
Wasn’t alerted when my free 2 month…
Wasn’t alerted when my free 2 month gifted subscription was then to be charged. Cancelled on the day of charge tried to get a refund they denied it
Stolen funds via Streamotion
Stolen funds via Streamotion. They continued to direct debit money for months after subscription was cancelled. Then made me prove it and were very unhelpful. The app is unstable and crashed my TV. The ACCC will be in touch and hopefully fine them heavily. Never use this company.
Absolute rip off
Absolute rip off - App is very unstable, works 20% of the time and no support of any use.
Just what you expect from Newscorpse - all glitz and promise then gives you Donald Trump.
Scam
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