I am a Carer for an Adult with a Learning Disability. I enrolled my Nephew on a British Sign Language Course Level 1 & 2. This course was perfect for him and as given him the knowledge and Understandi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
affordable, handy and easy to understand, absolutely great customer service, outstanding offers! But 4 stars for the TTS and machine voice, it would be sooo much better and a huge difference if it... Mehr ansehen
Unternehmen hat geantwortet
Le service client est disponible afin d'assister l'apprenant. J'ai été ravi de trouver assez de cours disponibles. Personnellement, je suis dans le domaine culinaire, étudié avec John Academy m'a perm... Mehr ansehen
Unternehmen hat geantwortet
John Academy offers easy-to-understand courses. The lessons are clear, well explained, and helpful. I had no problems accessing the materials, and the learning process was smooth. I would recommend th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
John Academy is a leading eLearning provider based in the UK, committed to empowering individuals through high-quality online education. With a diverse range of courses spanning various disciplines, we offer flexible and accessible learning opportunities to learners worldwide. Our expertly designed courses are delivered by industry professionals, ensuring practical relevance and skill enhancement. Whether you’re looking to advance your career, explore new interests, or develop personal growth, John Academy provides an immersive and engaging learning experience. Discover your potential with our user-friendly platform and unlock a world of knowledge at your fingertips. Visit our website at www.johnacademy.co.uk and embark on a transformative learning journey today.
Kontaktinformationen
15 St Botolph Street, London, EC3A 7BB, London, Vereinigtes Königreich
- 020 3744 3990
- info@johnacademy.co.uk
- www.johnacademy.co.uk
4.2
Gut
289 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Course not properly received plus inaccessible customer service
I have just received a course with merely unit titles and nothing else from johnacademy.co.uk: completely white, blank pages for all the units.
On telephoning to report this matter I merely reached an ansaphone from which there is obviously no guarantee anybody will phone me back
This is rather poor customer service, in my opinion.
10. Februar 2025
Antwort von John Academy
Dear Learner,
Please accept our sincerest apology for the inconvenience. Our expert support team will contact you and resolve the issue as soon as possible.
Should you have further queries, please contact us at info@johnacademy.co.uk
Sincerely,
The John Academy Team
Waste of time and money
It was a complete waste of money. The "course" was few basic slides narrated by AI. There were no handouts or practical examples or exercises. The slides refer to examples that were not there. When I contacted customer service for the missing documents I was told that the issue was raised to the "concerned department" and I haven't heard back from them yet. It's been more than a week. If you're really looking for skill building training, please look elsewhere!
2. Februar 2025
Antwort von John Academy
Dear Learner,
Please accept our sincerest apology for the inconvenience. Our expert support team will contact you soon to resolve the issue you faced.
Thank you for sharing your concerns. Your feedback helps us to address the issues and offer better services to our learners like you.
Sincerely,
The John Academy Team
Saw an article to subscribe to the free…
Saw an article to subscribe to the free course to get a free student card. Student card actually costs £11.99
19. Januar 2025
Antwort von John Academy
Please accept our sincerest apology for the inconvenience.
At John Academy, we offer Student ID card for free, but there is a shipping charge. You saw the shipping charge with VAT. Should you have further queries, please contact us at info@johnacademy.co.uk
Great response.
26. Dezember 2024
Antwort von John Academy
Thank you so much for your kind review.
If you ever need any assistance, please feel free to contact us at info@johnacademy.co.uk
Antwort von John Academy
Thank you for your kind words and choosing John Academy for your skill development. If you need any assistance, please feel free to contact us at info@johnacademy.co.uk.
I recently completed the Advanced Diploma in Business Administration course
I recently completed the Advanced Diploma in Business Administration from John Academy, and I couldn’t be more satisfied with my experience. The course offers a well-rounded curriculum that covers key topics like management, finance, human resources, and customer service, making it perfect for anyone looking to deepen their understanding of business fundamentals.
One of the things I appreciated most was the flexibility. The on-demand structure allowed me to balance my studies with my work schedule seamlessly. The course materials are accessible on both mobile and desktop, so I could learn wherever I was, whenever I had time. Additionally, John Academy’s platform is user-friendly, which made the learning experience smooth and enjoyable.
The assessments, including mock exams and a final multiple-choice test, were a helpful way to track my progress. I particularly liked the instant feedback on the final test, which gave me confidence in my new knowledge. Plus, earning a certificate that’s recognized internationally is a great boost to my resume!
Finally, I have to mention the excellent support. John Academy’s 24/7 support team was quick to respond and incredibly helpful whenever I had a question. Overall, I highly recommend this course to anyone seeking a flexible, affordable, and comprehensive way to gain valuable business administration skills."
14. November 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Ismail Hassan,
Thank you for your kind words!
We're thrilled to hear that you had such a positive experience with our Advanced Diploma in Business Administration Course. Your feedback is invaluable to us as we continue to strive for excellence.
We're particularly glad that you found the flexibility and accessibility of our on-demand format to be beneficial. Our goal is to make learning as convenient and enjoyable as possible for our students.
Your success is our success, and we're proud to have played a role in your academic journey. We wish you all the best in your future endeavours!
Sincerely,
The John Academy Team
Getting some much spam from this…
Getting some much spam from this company!!! From "Farzan Hussain" should be ashamed of yourselves!!
13. November 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Gemma Mac,
Please accept our sincerest apology for the inconvenience. Our concerned team has been notified regarding the matter and they are investigating it.
If you have any additional details you'd like to share or require further assistance, please contact us directly at info@johnacademy.co.uk.
Sincerely,
Sebastian Stanley
Spammers
This company found my company online and continually send spam to our business email address. We asked them to quit 3 times but they don't listen.
So, today, we have contacted the Information Commissioner Office to set a complaint in motion. The owner assured me that I would be removed from their mailing list, but he lied.
Unprofessional, to say the least
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear E Molin,
We sincerely apologise for the inconvenience you recently experienced. We take all concerns seriously and have notified our concerned team to investigate the matter.
If you have any additional details you'd like to share or require further assistance, please contact us directly at info@johnacademy.co.uk.
Thank you for your patience and understanding.
Sincerely,
Sebastian Stanley
Amazing customer service
Amazing customer service! Very friendly, helpful and quick to response in time of need. Thank you so much for all the help. Will definitely recommend John Academy for anyone and everyone to experience a wonderful learning experience!
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Melanie,
We're so glad to hear that you had a positive experience with our customer service team! It's our goal to provide the best possible support for our learners, and your feedback confirms that we're on the right track.
We're thrilled you found our courses valuable and enjoyable. Please don't hesitate to reach out if you have any questions or need further assistance in the future.
Thank you for being a part of the John Academy students community!
Sincerely,
The John Academy Team
Easy to browse and order
4. November 2024
Antwort von John Academy
Thank you, Russell, for your kind review!
It was interesting and beneficial.
15. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Thank you so much for your kind words. Hope you have enjoyed your learning journey with John Academy.
Great for enhancing your carer
I have taken a few courses and are currently doing the English courses. There are courses out there, that do the same thing and are lot more expensive.
John academy gives me the opportunity to do these courses and reduced price.
Especially good if people want to enhance there carer but can't afford.
I can work at my own pace and time.
And at the end acheive a certificate.
12. Oktober 2024
Antwort von John Academy
Thank you for sharing your positive experience with John Academy! We're delighted to hear that our courses have been valuable to you and that you appreciate the affordability and flexibility we offer.
Our goal is to make quality education accessible to everyone across the globe, and it's wonderful to know that we've been able to help you achieve your learning goals.
Thank you for choosing John Academy.
Terrible Quality and not convinced with accuracy of details
I have just completed the UK Tax Return Course. I found it to be very unprofessional. Audio was poor and muffled. Lady doing the course made mistakes as she went. For a training video that people have paid for this should have been corrected until it was 100% accurate. Several of the videos cut off mid sentence. One video finished at 9% of the return complete and next video started at 90%. What happened in between? Also not sure of how current the information is as the pictures showed old pound coin images and the return was for the 2014-2015 tax year. A decade out of date. I did like the fact I got to see the form but that was the only benefit for hence the 2 stars and not 1 but even at that I'd image the form has changed within 10 years so the whole training session is probably a complete waste of time and money...
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Janice,
Thank you for taking the time to share your experience. We appreciate your honest feedback as it helps us identify areas for improvement.
We understand your disappointment with the audio quality, errors in the video content, and the outdated information. These are not the standards we strive for, and we apologise for any inconvenience caused.
We are committed to providing high-quality educational content. We will thoroughly review the course to address the issues you've raised, such as improving audio quality, ensuring accuracy, and updating the content to reflect the most current tax year.
Our customer success team will contact you shortly to make proper reparation.
Thank you again for your feedback.
Sincerely,
The John Academy Team
Shocking Customer Service
Trying to get through to their commercial team is a nightmare as they're so unresponsive.
I requested a refund due to the untrustworthy service on 29/07, which they said would be 3 working days - I still have no refund despite contacting on 3 more occasions after this.
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Victoria,
Please accept our sincerest apologies for the inconvenience.
Our concerned team is working on the issue.
Thank you for your patience.
Sincerely,
The John Academy Team
Le service client est disponible afin…
Le service client est disponible afin d'assister l'apprenant. J'ai été ravi de trouver assez de cours disponibles. Personnellement, je suis dans le domaine culinaire, étudié avec John Academy m'a permis d'acquérir plus de connaissances en Pastry et Bakery. Vous qui recherchez une plate-forme d'étude en ligne je vous conseille John Academy. Grâce à leur méthode d'apprentissage vous apprécierez aussi.
2. August 2024
Antwort von John Academy
Cher Herman Jeazet,
Merci beaucoup pour vos aimables paroles.
Nous sommes ravis d'apprendre que votre expérience avec le cours a été exceptionnelle ! C'est merveilleux de savoir que vous avez trouvé le contenu bien défini et détaillé.
Notre objectif est de proposer des cours complets et informatifs, et vos commentaires positifs renforcent notre engagement envers l'excellence.
Si vous avez d'autres questions ou souhaitez explorer des cours supplémentaires, n'hésitez pas à nous contacter.
Merci encore d'avoir choisi John Academy !
Sincèrement,
L'équipe de l'Académie John
It's just a waste of money for me.I'm sad.Not worth it!!
It's just a waste of money for me. I'm sad. Not worth it!!
I recommend this course to beginner confectioners, in my humble opinion it needs improvement. There could be pdf downloadable files that I can learn with it, and there could be even more videos to help you bake a data cake. There are a few videos in it, but you can't open them because you don't have all of them, they need to be fixed. For example. Sugar mentors or someone I can turn to when I have a problem. Because it has a recipe, but I can't practice reading it, it might be more useful, tips on what I'm going to mess up, but it's good to have the basics for everything, eggs, flour, milk... I can replace the sugar with brown sugar. they explained the delivery of the cake very carefully so that there would be no problems with the cake, they wrote the budget well, they said that I could study to be a pastry chef, and after checking, I couldn't find a job with him. In other courses I get the certificate for free, but here you have to pay. And there is a link when you buy a certificate and I had to buy it again because after payment it indicated that I can claim the certificate for which I paid at the beginning, so I sent an e-mail that I have already paid twice and I want my money back. This is an ongoing case.
There are quite easy questions.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Krisztina,
We understand your disappointment with the Pastry Chef Training course. Your feedback is crucial for us to improve our offerings.
We apologise for the issues you encountered with the course. These are definitely not the experiences we want our students to have.
We are taking your concerns seriously and will investigate the issues you raised.
Thank you for your honesty about the course's shortcomings. We are committed to addressing these issues and improving the overall student experience.
You'll get the refund soon.
We hope to have the opportunity to regain your trust in John Academy.
Sincerely,
The John Academy Team
Disappointing, not much info
The course Seemed to be written by AI, I may be wrong but it was very very repetitive and boring. It also didn’t teach me what I thought it would, I’m a semi permanent make up (eyebrow tattoo) student and took this course thinking it would teach me about how to sanitise
Equipment, my room and what is expected, it basically taught be nothing except that employers need to refer to COSHH and the Health and safety act. And a little bit about PPE. Shame as I was constantly waiting for in formation that never came. Disappointing!
29. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Luiza,
We sincerely apologise for your disappointing experience with our course. Your feedback is invaluable to us as we continually strive to improve our offerings.
We have requested relevant information about your enrolment via TrustPilot. We will take immediate action on the issues you encountered once we receive your enrolment information.
To address your immediate concerns, we would like to offer you alternative resources or support. Please contact us at info@johnacademy.co.uk.
Thank you for bringing this issue to our attention. Your feedback will help us ensure that future students receive the quality study materials they need to succeed in their field.
Sincerely,
The John Academy Team
It was a great experience for me
It was a great experience for me. Content of course of is very well defined and detailed.
26. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von John Academy
Dear Fatima Zahoor,
We're delighted to hear that your experience with the course was exceptional! It’s wonderful to know that you found the content well-defined and detailed.
Our goal is to provide comprehensive and informative courses, and your positive feedback reinforces our commitment to excellence.
If you have any further questions or would like to explore additional courses, please don't hesitate to contact us.
Thank you again for choosing John Academy!
Sincerely,
The John Academy Team
Career Enhancement Great Materials
Results and updates are immediate so I always know exactly how I'm tracking and progressing with my course material.
Prices are reasonable and courses have accreditation.
20. Juli 2024
Antwort von John Academy
Dear Michelle Sars,
Thank you for your kind words.
We always try to provide our learners with the best services.
Sincerely,
The John Academy Team
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