Stuff arrived quicker than expected although it came a day before the estimated date,which could have caused a problem if no one had been in. The pallet delivery driver was very good with an awkward d... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely brilliant service. Jamie Fenech was really informative and helpful when I was choosing the roof tiles, making sure I had everything I needed. The finished job looks great and I’m really p... Mehr ansehen
Unternehmen hat geantwortet
Whilst I appreciate clay ridges can vary slightly the ones I ordered were not the same coluur match and several the angle was different as well. Now in place you can see the colour variation as they w... Mehr ansehen
Unternehmen hat geantwortet
Very impressed with JJ Roofing. I needed a Fakro roof window part urgently and some suppliers were estimating as much as 15-20 working days delivery. JJ Roofing estimated 3 - 5 days but in reality thi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über JJ Roofing Supplies
Vom Unternehmen geschrieben
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Vom Unternehmen geschrieben
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Kontaktinformationen
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Vereinigtes Königreich
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4.3
Hervorragend
3828 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Many items being received damaged
Many items being received damaged. JJ Roofing refused to replace and to refund delivery costs.
5. März 2026
Antwort von JJ Roofing Supplies
Dear Luca,
We’re sorry to hear that your order did not arrive in the condition expected. We take product quality very seriously, and we regret any inconvenience caused.
As per our terms and conditions, we issued a full refund for all items reported as damaged. In addition, as a gesture of goodwill, we also provided a partial refund of your delivery charge. While we do not typically refund delivery costs in the case of partial damage to products, we made this exception to reflect our dedication to customer satisfaction.
We always aim to handle concerns fairly and in line with our policies, and we’re disappointed that you feel this was not resolved satisfactorily.
We have contacted you directly via email today, to discuss further.
JJRS
It was great because of the supportive
It was great because of the supportive, friendly, approachable and willing to help. The company does well in maintaining clear communication and professionalism.
27. Februar 2026
Antwort von JJ Roofing Supplies
Dear James,
Thank you for your 5-Stars!
We are overjoyed to hear your feedback, and look forward to serving you again.
JJRS
No response to the message I sent after…
No response to the message I sent after making a purchase and no notification of dispatch, which would have been helpful. That said we’re happy with our purchase.
4. März 2026
Antwort von JJ Roofing Supplies
Dear Mr P Jay
Thank you for your feedback, we’re pleased to hear you’re happy with your purchase.
We’re currently looking into the communication relating to your order so we can better understand what happened with the message and dispatch updates. As the item was delivered directly from our supplier, we’ll review the information available and will also contact you directly to discuss this further.
We appreciate you bringing this to our attention and are always keen to improve the experience for our customers.
JJRS
Easy site to use and decent prices
26. Februar 2026
Antwort von JJ Roofing Supplies
Hi John,
Thank you for your 5-Stars!
We're glad you had a positive experience, and look forward to serving you again.
I had a great experience with JJ…
I had a great experience with JJ Roofing. I was looking for Marley plain tiles, which were very hard to find elsewhere. Sabir was incredibly helpful; he went above and beyond to track down exactly what I needed and kept me updated throughout the process. It is clear that the company invests in high-quality training for their staff. I highly recommend them for their excellent customer service.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Reza,
Thank you for your 5-Stars!
We're delighted to hear how Sabir supported you throughout the process and we look forward to serving you again soon.
JJRS
Antwort von JJ Roofing Supplies
Dear Customer,
Thank you for the 5-Stars!
We're delighted to hear you have been pleased with our service, and look forward to serving you again soon.
Antwort von JJ Roofing Supplies
Dear Deborah,
Thank you for your 5-Stars!
We're delighted to hear you are pleased with our service and look forward to serving you again.
JJRS
Sabir was great
Sabir was great. Followed through. Kept me up to speed. Excellent. I can’t fault him. Just wish he could help me get my other blinds down and my new ones up now lol. I can’t for the life of me figure out how to get my others off.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Angela,
Thank you for your 5-Stars!
We're delighted to hear your feedback.
I've sent you an email with advice on removing your blinds, please don't hesitate to get in touch for any further query!
JJRS
Top Class service from start to finish
Top Class service from start to finish. It is always hard to deal with company's over the phone when they are hundreds of miles away from you. Jamie was a top class sales man.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Keith,
Thank you for your review!
We're very pleased to hear you had a great experience with us, and we look forward to serving you again soon.
JJRS
Great company
Easy to order had tiles I needed
Had to email with inquiry but received reply quickly.
Delivery company efficient with a pleasant helpful driver.
Would use again
On the whole great service
30. Januar 2026
Antwort von JJ Roofing Supplies
Dear AB,
Thank you for your 5-Stars!
We greatly appreciate your feedback, and look forward to serving you again soon.
JJ Roofing Supplies
Excellent company
Excellent company, with great products at a good price, my only gripe is the delivery cost.
30. Januar 2026
Antwort von JJ Roofing Supplies
Dear Michelle,
Thank you for the 5-Star review - we're glad you had a great experience with us!
We appreciate the feedback on the delivery costs, we're working with our delivery partners with the aim of keeping prices as fair and competitive as possible.
Great service,Helen Walsh kept me…
Great service,Helen Walsh kept me updated on delivery all way through
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Charles,
Thank you for your review
We're delighted to hear that you had a great experience, and look forward to serving you again in future!
Helen Walsh was very helpful
Helen Walsh was very helpful, rectified the issue very quickly resulting in no hold ups on site
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Robert,
Thank you for your review! We're very pleased Helen rectified the issue, avoiding any delays to your project. We look forward to serving you again in future.
Good Price and delivery time for hard to find tiles
Customer service really
Good as well also
14. Januar 2026
Antwort von JJ Roofing Supplies
Hi Thomas,
Thank you for sharing your experience with us. We are delighted to have met your expectations, and look forward to serving you again!
Helen
Highly recommend
I highly recommend JJ Roofing Supplies. Excellent customer service. Not only do they let you order small quantities of tiles, which I couldn’t find anywhere else, but I also made a mistake on the quantity required and they managed to change the order for me. I’d definitely order again from this company.
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear James,
Thank you for taking the time to share your feedback. We're very glad to hear you had a great experience, and look forward to serving you again in future!
great prompt service
14. Januar 2026
Antwort von JJ Roofing Supplies
Dear Customer,
Thank you for taking the time to share your feedback. We're very glad you had a great experience, and look forward to serving you again in future!
Great customer service from Helen…
Great customer service from Helen Walsh. She was efficient and proactive and ensured project was back on track with quick turn around.
thanks!
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Dominik,
Thank you for taking the time to share your feedback. We're very glad you had a great experience, and look forward to serving you again in future!
Antwort von JJ Roofing Supplies
Dear Krzysztof,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Antwort von JJ Roofing Supplies
Dear Jack,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
This company are brilliant
This company are brilliant, they sorted me right out massive shout out to Jake at the Sidcup branch, he’s customer service was impeccable. Would definitely go out my way to suggest these to everyone.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Customer,
Thank you for taking the time to review us!
We are delighted to hear that you've had a great experience and we look forward to serving you again!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.