Jigsaw24 Bewertungen 

549
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Mehr ansehen

Unternehmensdetails

  1. Computerhersteller

Vom Unternehmen geschrieben

We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

549 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(549)

53 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Updated my ProTools HDX system

Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki & her team sorted out a tricky subscription payment problem with Avid. Saved me a lot of time. Can't thank them enough. In my experience, these people are conscientious & very good at what they do.

8. Mai 2024
Jigsaw24-Logo

Antwort von Jigsaw24

Thank you Simon for your feedback, we're happy to hear that you had a good experience working with Nikki and Rolf.

Bewertet mit 4 von 5 Sternen

The advisor made the buying process as…

The advisor made the buying process as easy as he could. He gave me advice about which computer is correct for me. I'm just astounded by the cost of things over the past year or so.

29. April 2024
Jigsaw24-Logo

Antwort von Jigsaw24

We're glad our advisor made the buying process easy for you Gerard. We understand the evolving costs of products and are committed to providing competitive pricing while ensuring a top-quality service.

Bewertet mit 5 von 5 Sternen

Barney was excellent

Barney was excellent - sorted alternative in stock machine and helped with a problem after delivery. Superb representative for J24

16. April 2024
Jigsaw24-Logo

Antwort von Jigsaw24

Thank you for your message David, we're glad to hear that you had a good experience working with Barney.

Bewertet mit 1 von 5 Sternen

Very poor experience for delivery

Very poor experience for delivery
1. Out of hours delivery time to a business address
2. Rescheduled and then delivered to wrong address

I have used Jigsaw since the late 90s, and being local and independent would like to continue that support, but ordering from almost anyone else on the last few occasions has been more reliable and not wasted time awaiting deliveries that don't happen!

11. April 2024
Bewertung ohne vorherige Einladung
Jigsaw24-Logo

Antwort von Jigsaw24

Hello, we are sorry to hear that you have not had a good experience with our delivery. We value your support as a long-time customer and we welcome you to email Logistics@Jigsaw24.com to discuss the matter further with a member of our delivery team.

Bewertet mit 1 von 5 Sternen

Appalling

Appalling, was supposed to get a replacement external hard drive when they collected the faulty one
No replacement sent with the driver
Was given a pathetic excuse that they didn't release the replacement even though they said it would be with the driver in emails I was sent
Having to stay in for another day waiting for the delivery

25. März 2024
Jigsaw24-Logo

Antwort von Jigsaw24

Hello, we are sorry to hear that you have not had a good experience with our service. If you would like to discuss the matter further with a member of our team, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist you.

Bewertet mit 5 von 5 Sternen

Right price

Right price, great service delivered exactly on time.

7. März 2024
Jigsaw24-Logo

Antwort von Jigsaw24

Hi Chris, thank you for your feedback. We are glad to hear that you had a positive experience with our services.

Bewertet mit 1 von 5 Sternen

Sign you up for newsletters you didn't join

Any company who thinks it's an acceptable business practice to breach GDPR law and email you when you didn't OPT IN, should be considered bottom of the barrel in terms of service offering, trust and morality. Lowest of the low. Sack your marketing team and find a team that knows how to market properly.

7. Februar 2024
Bewertung ohne vorherige Einladung
Jigsaw24-Logo

Antwort von Jigsaw24

We are really sorry to hear about your recent experience; if you feel we have not handled your data in the correct manner, we welcome you to contact our Data Protection Officer at DPO@jigsaw24.com who can look into this for you. For future reference on how Jigsaw24 manage data under the UK-GDPR regulations and Data Protection Act 2018, please refer to our Privacy Notice: https://www.jigsaw24.com/privacy-notice

Bewertet mit 1 von 5 Sternen

Very poor customer service

Very poor customer service. It was clear since it was 'just' an adobe subscription renewal that they didn't care. However we've always bought hardware from them - but won't again due to error after error on this renewal job. Went direct in the end and won't be back. A real shame since we've used jigsaw for years since starting the agency.

30. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Radio silence

Scheduled a delivery to arrive today about fortnight ago.
Nothing from them, no delivery, no communication since the original order to indicate anything was even been processed...

15. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just want to say a massive thanks to…

Just want to say a massive thanks to Joshua Smith from the repair service team. We have sent many Apple laptops in for repairs and they're always repaired quickly. Joshua is always quick to response no matter what the question and very professional and friendly.
I highly recommend.

30. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. Mac Studio with the correct configuration was in stock and delivered next day. Apple had quoted a four week lead time.

13. Dezember 2022

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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