Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Mehr ansehen
Unternehmen hat geantwortet
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Mehr ansehen
Unternehmen hat geantwortet
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Mehr ansehen
Unternehmen hat geantwortet
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Mehr ansehen
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
The Old Mill, High Church Street, NG7 7JA, Nottingham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki & her team sorted out a tricky subscription payment problem with Avid. Saved me a lot of time. Can't thank them enough. In my experience, these people are conscientious & very good at what they do.

Antwort von Jigsaw24
The advisor made the buying process as easy as he could. He gave me advice about which computer is correct for me. I'm just astounded by the cost of things over the past year or so.

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Barney was excellent - sorted alternative in stock machine and helped with a problem after delivery. Superb representative for J24

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Very poor experience for delivery
1. Out of hours delivery time to a business address
2. Rescheduled and then delivered to wrong address
I have used Jigsaw since the late 90s, and being local and independent would like to continue that support, but ordering from almost anyone else on the last few occasions has been more reliable and not wasted time awaiting deliveries that don't happen!

Antwort von Jigsaw24
Appalling, was supposed to get a replacement external hard drive when they collected the faulty one
No replacement sent with the driver
Was given a pathetic excuse that they didn't release the replacement even though they said it would be with the driver in emails I was sent
Having to stay in for another day waiting for the delivery

Antwort von Jigsaw24

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Good information, great service, efficient and prompt.

Antwort von Jigsaw24
Any company who thinks it's an acceptable business practice to breach GDPR law and email you when you didn't OPT IN, should be considered bottom of the barrel in terms of service offering, trust and morality. Lowest of the low. Sack your marketing team and find a team that knows how to market properly.

Antwort von Jigsaw24
Very poor customer service. It was clear since it was 'just' an adobe subscription renewal that they didn't care. However we've always bought hardware from them - but won't again due to error after error on this renewal job. Went direct in the end and won't be back. A real shame since we've used jigsaw for years since starting the agency.
Scheduled a delivery to arrive today about fortnight ago.
Nothing from them, no delivery, no communication since the original order to indicate anything was even been processed...
Just want to say a massive thanks to Joshua Smith from the repair service team. We have sent many Apple laptops in for repairs and they're always repaired quickly. Joshua is always quick to response no matter what the question and very professional and friendly.
I highly recommend.
Product listed on website with manufacturer code - is not the actual product sold
Great service. Mac Studio with the correct configuration was in stock and delivered next day. Apple had quoted a four week lead time.
Great customer service and very quick to ship.
Price, service and delivery. Will certainly consider Jigsaw 24 for any future Mac purchases
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