Jennings Ford Direct Bewertungen 

Nothing is a problem they can't do enough for you.
All the staff are friendly and approachable and try to get the best deal for you.
We have bought cars here before and continue to go straight back when we are due to change.
An all round good experience.

First time for us buying a car over the Internet and we were apprehensive. We needn't have worried as dealing with Jennings was hassle free. The staff were very helpful and kept us up to date during the whole process. All in all, the buying process went very smoothly.

We are now the proud owners of a Ford Focus and it is superb. We would definitely buy from them again.

Collected my car on 16.11.12 with initial good feeling and praise for Jennings Ford.
Due to the dark nights and working I checked over the car a week later. I was surprised to see all the tyres were only 26 psi which should be 32 psi.
Secondly, I noticed the engine oil level was very low, even below the minimum marker. I contacted Jennings Ford straight away who insisted the car has been fully checked over and serviced. I did have all the paperwork showing the car was checked out, even by an independent inspector (RAC). I found it very suspicious how after all these checks, the tyres pressures were low and the engine oil below the minimum mark.
I had to go and purchase some engine oil from Halfords myself to prevent and engine damage.
As I live 150 miles away from Jennings Ford, I was told to take the car to my local Ford dealer to get it checked out. After doing this, my local dealer said the engine oil is OK and not leaking but they did find the near side drive shaft seal was leaking oil.
This to me was further evidence that the car has NOT been serviced or even checked out.
My impression of Jennings Ford is that they get cars in around a year or so old, give them a wash / wax and send them on their way.
The most BASIC check (engine oil) was not looked at, so to me if that wasn’t done, what else hasn’t been done.
Too much reliance is but on the age of the car (thinking it’s only a year old) and the 2 year warranty they supply. All they kept saying to me was if there’s any problem it’s covered under the warranty.
I won’t recommend any one to buy from Jennings Ford. Their great to start with but as soon as they’ve got your money, the interest levels soon disappear.

Made a call not knowing where I was calling. Turned out to be South Shields.
I could not believe that it was all sorted out in such a short period of time paticulary that I had a part exchange.
All the arrangements were sorted out and the offer to deliver and collect from my home address in Wolverhampton were superb.
Most importanly the car is exactly what I expected, so my thanks are to you

I was very pleased with everything about the purchase of my car and thought Jennings service was excellent.
The small item which I mentioned above is that the service book was missing. I was promised a new book would be obtained from Ford for the vehicle and to be fair was told it might take a little while to obtain. It has been 5 weeks now and I am getting a bit concerned that I might not get the book. My oppinion will change dramatically if this happens as the book is essential if i ever want to sell the car.

from start to finish my purchase experience was a thoroughly pleasant one,Peter couldn't have been more helpful,but the whole team were a pleasure to deal with,definately recommend Jennings Ford

From the first contact from Nik at Jennings to the hand over of my new car there was no problem whatsoever. When i received my car there had been adaptions made for me and Nik had arranged for the fitter to be there to explain everything. Nik then showed me the car and gave a detailed introduction to the car and was able to answer all my questions (there was a lot of questions!) I was then told to contact him if I had any further questions or problems,

A lovely car, exactly as advertised! Only thing that stopped 5 stars was it arrived with a couple of very small scratches but the torrential rain and the fact it was a dark horrid day meant we didn't see these. When it was dry a day later I rang local Ford to ask then to sort under the warranty but as we had driven it by then they refused. It was a new car to us, of course we wanted to drive it!!
It could have been us, could have been there already, but they weren't willing to help with this.
Full marks apart from this, I rang up lots and never felt like I was being silly or a burden, Chris said call as much as we want as we are making such an important purchase and he'd rather we were 100% happy and ensure we get what we want, so that's what I did. He has the patience of a saint!!
Thanks very much Ford!!!!
PS kids love it too!!

The whole experience was trouble free from the initial phone enquiry to the collection of the vehicle.Paul Robinson was an excellent sales person whose main priority was to offer top rate service.

I was very pleased with the service I received from Steve Ternent. There was no pressure sales talk from him which I hate. Everything was the bottom line so we both knew where we stood during the sale. He was pleasant and courteous at all times. The whole experience from cups of tea to friendly banter was excellent. I love the Ford Mondeo Estate I bought.

I was a bit apprehensive about buying a car on the web without having first inspected it but Jennings Ford Direct put my mind at rest with their professional approach. The car I chose to buy was competitively priced and although we all think that our existing car is worth more than it actually is, I believe I was given a fair trade-in price.
Everyone I dealt with from my initial point of contact with the company to the very friendly person who delivered the car on time, answered all my queries and I would not hesitate in recommending them to anyone thinking of buying a used car. They will certainly be my first port of call when I want to replace my current model.

Got a top spec car for great price and the salesman was really good not pushy and he took a great deal of time to explained all the gadgets.

Living in the Shetland Islands makes car buying a bit daunting. After searching for a Ford Mondeo Titanium Sport Estate on the Ford Direct site without any luck, I looked on the Jennings Web site, as I do originate from South Shields and knew about the dealership. I found the vehicle I was looking for, and after a quick phone call the purchase of the vehicle was underway. After a few more phone calls my purchase was confirmed and the dealership arranged everything so that I could collect the car the following weekend.
After a 22 hour journey we arrived at the Newcastle Road dealership in South Shields to be warmly greeted and offered refreshments while we waited to complete the paperwork. The salesman who had been dealing with my vehicle was busy with a customer, but he still took the time out to greet us and give me the keys to my new vehicle so I could have a liesurly inspection. The vehicle had been prepared to the highest standards and was immaculate right down to the high gloss finish tyres, so to say i was impressed is an under-statement. Once we got down to the paperwork, everything was explained and completed in minutes. The salesman then showed me around my vehicleonce again before ensuring we where happy with the transaction and the used Ford vehicle I had purchased. I asked a question about the new Focus ST before leaving, and not only did he give me a run down of the vehicle he took the time to show me around a demonstrator they had on the forecourt.
All in all, it was a pleasant, hassle free experience. From the first phone call enquiry, to the setting up of the free Ford drie away insurance, to driving the car away from the dealership, everything was first class. I have purchased a numbert of Ford vehicles from all around the UK both new and used, but I will make Jennings Newcasle Road the only dealership I will go back to from now on !!!!! The car was prepared to the highest standard, there was no pressure selling and my warranty and GAP insurance documents where received through the mail as promised within ten days. First class dealership, friendly staff and I doubt if my car is the only vehicle that was prepared to that standard for collection. Well done to the internet sales people, the Jennings staff and especially those behind the scenes who prepare the vehicles for the customers. In my opinion, the journey was well worth it and the buying experience was excellent, I love my new car and I am a totally satisfied customer.

We bought a Ford S max TDCI 2.2l- Brilliant car. We were impressed by the efficient and excvellent service of Jennings and have recommended the company to our friends.

ten out of ten.

Sales team provided excellent customer service as they bought car out to me to test drive and delivered car to me once everything was in place.
As I am heavily pregnant and only have 2.5 weeks to go, I found this to be exceptional service which they were not obliged to do.
Would fully recommend purchasing a car from them and would look to buy from them again if and when I change my car in the future.

Peter provided a professional and very helpful service following my inquire about a pre-owned Ford Fiesta I had viewed on the Jennings website. A fair deal was quickly done with no fuss.

staff, pleasant ,helpful, courteous,and above all the car I bought was well turned out. jennings so shields .can have my business any time.

Best price offered for my trade in vehicle after a week or so looking at nearly new fords. 1st visit to Jennings South Shields and I bought a car.The salesman was Mark Taylor who was professional and friendly.
I would recommend Jennings to anyone looking for a quality car and exceptional service.

As always I found the staff at Jennings Ford Direct knowledgable, friendly and helpful and I walked away feeling that I had gotten a fair deal when buying my new car.

First dealings with Jennings. Chris Dickson looked after me extremely well. The product was priced well and the transaction was carried out most amicabley, and I no have problem whatsoever recommending Jennings. The car was delivered to my home today (didn't fancy 360 odd mile trip to pick it up myself).
Well done Chris and Jennings.