Plan was individualized for me, my lifestyle, work schedule, etc. Even when I couldn’t stick to it 100% Jenna was always supportive and helped me find ways to make the program fit my life versus the o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Genuine, honest, reliable people looking to see you win, win on every level. I am grateful for their experience, expertise, and most importantly time. They are taking out a lot of the decisions that I... Mehr ansehen
Unternehmen hat geantwortet
Working with Jenna has been life changing already and I’m only in phase one. She has inspired me to keep going even through the 8 weeks I had to step back after surgery. I feel like she genuinely care... Mehr ansehen
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Jenna is amazing I’m finally getting my body back to a place where I feel confident. In what it can do and how it looks. It is so helpful to have someone to keep you accountable and give you the too... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Vereinigte Staaten
- 9103637636
- jennab@jennabfit.com
- www.jennabfit.com
4.7
Hervorragend
116 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
You won't get the service they promise.
Wow. I'm hoping anyone researching this company reads the real reviews.
I signed up for Jenna B Fit in 2024 and what they advertised was not what was delivered.
They promise workout and meal plans and all they really do is drop some ideas now and then about how to get more protein. They don't really check in and if you don't follow their protocol perfectly they won't even talk to you.
If you need to know to eat good good and move your body and get harassed for progress photos they can use in their marketing, this might be your program.
Otherwise, I highly recommend doing research and asking a lot of questions.
I would also recommend NOT MAKING ANY PAYMENTS BEFORE READING THEIR CONTRACT.. which ultimately promises you nothing but an app.
I was shocked to see the good review and highly suggest doing lots of research on your own to make a wise investment.
31. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi MsJustine,
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your experience with Jenna B Fit didn’t meet your expectations. Your concerns are important to us, and I’d like to address them.
Our goal is to provide each client with personalized workout and meal plans, regular check-ins, and support throughout their fitness journey. If you felt that these elements were lacking, I deeply apologize. It’s never our intention for anyone to feel unsupported or misled.
Regarding progress photos and communication, I want to emphasize that any tracking tools we use, like photos, are designed to help clients monitor their progress in a way that works for them. If that came across as anything but supportive, we take full responsibility for improving how we approach this.
Transparency is a core value of our business, and I appreciate your point about the contract. I’ll review our onboarding process and ensure that all terms and expectations are clearly communicated upfront to avoid any confusion.
Your feedback is invaluable in helping us grow and improve. If you’re open to discussing your experience further, I’d love to understand more about where we fell short and explore how we can make things right. Please feel free to reach out directly at jennab@jennabfit.com or 910-363-7636 (text is best).
Thank you again for bringing this to our attention, and I wish you all the best in your fitness journey.
Warm regards,
Jenna Phillips
Founder, Jenna B Fit
Best places to go for coaching!
JBF is full of people who care about you and your progress! They help you make and set clear goals, and are awesome at supporting you through them. As a vegetarian, I found it so easy to work with them and hit mega protein and see results!!
17. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
SHANNON!
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Jenna B Fit. Helping clients set clear goals and achieve them is at the heart of what we do, and it’s so rewarding to hear that our team’s support made a difference for you.
As a vegetarian, hitting protein goals can sometimes be challenging, so it’s awesome to know we could help make that easier for you. Your results and progress are a testament to your hard work and dedication, and we’re so proud to be part of your journey!
If there’s ever anything else we can do to support you, don’t hesitate to reach out. Keep up the amazing work—you’re an inspiration!
Warm regards,
Jenna Phillips
Founder, Jenna B Fit
Less reading, more DM’ing Jenna
My only complaint is that there isn’t an option to leave more stars! Having used different personal trainers in the past that did little to nothing for me, finding Jenna as an Instagram add was a breath of fresh air. The JBF fitness program uses an app to track your food, and comes complete with A.I. that will literally generate your weekly grocery list for you. Hard to make excuses when it’s THAT easy! Weekly check-ins that they review and make changes based on. Even fun little challenges. I am never tired of work outs because they’re always updating week by week to align with what I want to achieve body-wise. Jenna and Bailey are on top of it when it comes to checking in on you. Beyond worth the time and money that goes into it all. They truly care and want to help their clients. Now…. Let me get to the gym because I’m a returning client with goals for Summer 😎
I love you Jenna!
7. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Julie,
Wow, thank you so much for such an incredible review! Your words mean the world to us, and we’re overjoyed to hear how much you’ve benefited from the Jenna B Fit program. It’s so exciting to know that you’ve found the tools and support you need to stay on track and achieve your goals.
We’re especially thrilled that the app, weekly check-ins, and personalized workouts have been so helpful for you. Making fitness and nutrition as seamless and enjoyable as possible is a top priority for us, and your success is a testament to your dedication and hard work.
Bailey and I love seeing your progress and enthusiasm—it’s clients like you who inspire us every day. We can’t wait to help you crush those Summer goals and cheer you on every step of the way!
Thank you again for your kind words and trust in us. Keep up the amazing work, you are a complete Badass! 😎💪
Warmly,
Jenna and the JBF Team
JBF Rocks!
The JBF team is amazing. They truly want you to succeed and give you the tools to do so! The support and encouragement is phenomenal.
7. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Kerry,
Thank you so much for your wonderful review! It means the world to us that you feel supported and encouraged on your fitness journey. Our mission is to provide the tools and guidance to help every client succeed, and it’s so rewarding to know that we’ve been able to do that for you.
Your dedication and hard work make it all worthwhile, and we’re here to cheer you on every step of the way. If there’s ever anything more we can do to support you, don’t hesitate to let us know!
Keep crushing those goals—you’re amazing! 💪
Warm regards,
Jenna Phillips
Founder, Jenna B Fit
The worst service in the world!
The worst service in the world!! If you want to waste your money and see no results, then sign up for this program!! It’s all a scam. They’ll take your money just to tell you how many calories to eat daily, and if it doesn’t work, they’ll blame you. They will never adjust or change anything in your macros to help you see results. If you tell them you’re not seeing progress, they’ll tell you to be patient (for several months!) and then get upset with you, treating you with complete disrespect.
You might think it’s a great community, but it’s literally just them (members of the team) talking among themselves! I wish I had seen these bad reviews before falling for this scam. They refused to let me listen to the sales call I requested, where I could prove they didn’t follow through on anything they promised (THEY WILL NOT REFUND YOUR MONEY IF YOU DON’T SEE RESULTS).
I’ll even share my last email with them to show more details. Be careful—don’t fall for their lies!
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Gwendoline,
Thank you for taking the time to share your feedback. I’m truly sorry to hear that you feel this way about your experience. My goal is always to support every client in achieving their fitness and health goals, and I take your concerns very seriously.
Consistency and adherence to the plan are crucial for long-term results in any fitness journey. Adjustments to your plan, such as calorie intake or macros, are made based on consistent data over time. Frequent changes without understanding how your body is responding can hinder progress, which is why I emphasize patience and a methodical approach.
That said, I deeply regret if you felt unheard or disrespected at any point. Clear communication and mutual respect are key values in my coaching, and I am committed to ensuring all clients feel supported and valued. Exact reason we moved you from a silver tier mentorship level of support to elite (with no up charge) so you were able to have myself on zoom calls, to further understand the process.
Regarding the sales call and refund concerns, I would be happy to review this situation further and address any miscommunications. Let's work toward a resolution.
I appreciate your feedback and will use it to improve how I support clients moving forward. Your success and satisfaction are important to me, your goals are my goals.
Wishing you the best in 2025,
Jenna Phillips
Founder/CEO/Coach
JBF is the real deal!!!
I highly recommend JBF! Claudia, my personal coach, has consistently gone above and beyond to support me on my health journey. All the coaches are amazing, providing not only guidance and encouragement but education on the importance of living a healthy lifestyle! Through their coaching, I’ve gained a deeper understanding of the role proper nutrition plays in my overall well-being.
The app is simple to use, and the workouts are straightforward and easy to follow. Claudia even put together a personalized grocery list for me accommodating my food preferences which has been extremely helpful!
The level of care and attention to detail at JBF truly sets them apart!!!
5. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
PAIGE! THANK YOU!
Thank you so much for your wonderful feedback! It’s incredible to hear how much you’ve benefited from working with Claudia and the JBF team. We’re so proud of the dedication and care our coaches bring to every client’s journey, and Claudia truly exemplifies that with her personalized approach.
We’re thrilled that the personalized grocery lists, app, and workouts have made your experience seamless and enjoyable. Gaining a deeper understanding of nutrition and how it impacts overall well-being is such an important part of sustainable health, and we’re so glad you’ve found value in that education.
Your hard work and commitment are inspiring, and we’re honored to be part of your health journey. If there’s ever anything else we can do to support you, please don’t hesitate to reach out. Keep up the amazing work—you’re doing fantastic!
Warm regards,
Jenna Phillips
Founder, Jenna B Fit
Working with Jenna and her team is…
Working with Jenna and her team is amazing! You can tell they're really devoted to listen to you and deliver results!
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Andrea,
Thank you so much for your kind words! It means the world to us to know that you’ve had such a positive experience working with our team. We’re truly passionate about listening to our clients, understanding their needs, and helping them achieve their goals.
Your dedication and trust in the process make all the difference, and we’re so proud to be part of your journey. If there’s ever anything more we can do to support you, don’t hesitate to reach out. Keep crushing it—you’re doing amazing! 💪
Best,
Jenna & the Team
Fantastic Amazing Marvelous Program!!!!
This is an amazing one of a kind program!! Jennabfit was so transformative for me in so many ways!! The accountability, the peers, the coaches were unbelievably inspiring and incredible to work with. I felt so grateful to be apart of this wonderful group and learned so many ways to live a sustainable healthy lifestyle. I would 110% recommend this program because I will be forever thankful for my whole experience that I got to live firsthand! Everything about Jennabfit is perfection! I feel like I’m on a whole new path because of their support and commitment towards me being not only at a balanced weight but also having a stronger mindset in all things!! Please try them out!! You won’t regret it!!!
13. April 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi NIKKI,
Wow, thank you so much for sharing your incredible experience with Jenna B Fit! Reading your words truly fills us with joy and pride. It’s amazing to hear how transformative the program has been for you, not just physically but mentally as well. Your dedication and openness to embracing a sustainable healthy lifestyle are so inspiring!
We’re thrilled that the accountability, community, and coaching made such a positive impact. It’s our goal to create a supportive and empowering environment where every client feels motivated and cared for, and it means the world to know that you felt that way.
Your journey and the growth you’ve achieved are a testament to your hard work, and we’re so grateful to have been a part of it. Thank you for your kind recommendation and for trusting us with your health and wellness goals. We can’t wait to see all the amazing things you’ll continue to accomplish!
Wishing you continued success on this new, stronger path! 💪✨
GET AFTER IT,
Jenna Phillips
Founder, Jenna B Fit
Reached my goals and some
They know what it takes to get to your goals, and how to sustain them!! Full circle my friends.
21. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Kelsey,
Thank you so much for your kind words! I'm thrilled to hear that you’ve found value in our program and feel supported in reaching and sustaining your goals. It’s incredibly rewarding to see our clients embrace the full journey—fitness, nutrition, and mindset all working together.
Your success and dedication inspire me, and I’m so proud to be part of your transformation. If you ever need anything or have more goals to crush, I’m here for you every step of the way!
Keep up the amazing work, my friend! 💪
Best,
Jenna Phillips
Founder/CEO/Coach
Best experience with coaches
This is an amazing team, they’re super kind and supportive!
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Cle,
Thank you so much for your wonderful feedback! It means the world to us to know that you feel supported and cared for by our team. We’re passionate about helping you succeed, and your kind words remind us why we love what we do.
If there’s ever anything you need or new goals you’d like to tackle, we’re here to cheer you on every step of the way. Keep up the amazing work—you’ve got this! 💪
Best,
Jenna Phillips
Founder
I absolutely love everything about this…
I absolutely love everything about this program. This is not a one size fits all program which I love. The coaches and the support are such a blessing. They are teaching me life long lessons to be able to make the best choices for myself and my future and it’s all catered to myself and my goals.
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
AMANDA! You!
Thank you so much for sharing your experience with Jenna B Fit! It’s amazing to hear how much you’re loving the program and that the personalized approach has made such a positive impact on your journey.
Our goal is to provide each client with the tools and support they need to create sustainable, lifelong habits, and it’s so rewarding to know that you feel empowered to make the best choices for yourself and your future.
Your dedication to your goals is truly inspiring, and we’re so grateful to be part of your journey. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Keep up the amazing work—you’re doing fantastic!
GET AFTER IT,
Jenna Phillips
Founder, Jenna B Fit
Not what they make it out to be
Oh man. I’m writing this review because it’s obvious this company has asked people to write fake reviews… explained below:
My honest experience was feeling deceived and like I wasted a lot of money. I communicated my grievances to Jenna herself as there were many.
I let her know that I had bonded with others who signed up for her program and were also feeling frustrated- one of which left a real review here (which was responded to by a flood of fake reviews).
When I told Jenna that I was not alone in my disappointment (which I did because she was acting like my bad experience with her program was all in my head), this woman literally said, “we both know that’s not true.” That showed me her character right there.
It is true. It’s advertising as one on one coaching and the sales call includes promises that never come as well as a “you have to decide if you want to work with us right now” sales tactic which I now will see as a red flag.
I’m writing this to hopefully give even one person a realistic idea of what my own experience was like.
You will be just as supported by going on walks with a friend and watching what you eat.
My experience with this company was an expensive lesson I will thankfully not repeat with by falling for another social media trap.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Buyer Beware (unsure who this is),
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Your concerns are important to us, and we value the opportunity to address them.
First, we strive to provide every client with a personalized and supportive experience. It’s clear from your review that we fell short of that promise in your case, and for that, we sincerely apologize.
Regarding your mention of fake reviews, we want to assure you that all feedback, positive or negative, comes from our real clients. Transparency and authenticity are core values for us, and we do not engage in practices that compromise them.
We regret if there was any misunderstanding during our initial consultation or throughout the program. Our goal is always to communicate clearly about what our program entails so clients can make informed decisions.
We take your feedback seriously and are committed to learning from it. If you’re open to further discussion, we’d like to better understand the specifics of your concerns so we can improve and ensure a better experience for others in the future. Please feel free to reach out to us directly at Jennab@jennabfit.com or 910-363-7636 (text is best as this phone is not monitored 24/7).
Thank you again for bringing these issues to our attention. We wish you the best in your fitness and health journey.
Sincerely,
Jenna Phillips
Founder/CEO/Coach
From coach to life long friend
I’m not even sure where to begin. Any concerns I have Jenna answered before our on boarding meeting. She is truly amazing and cares about her clients. I love her entire team I’ve only had the pleasure of working with 3 of them. Jon from the moment of our on boarding meeting I could tell this would be a grey fit and exactly what I needed. Our core values matched. I have a lot of the needed knowledge I just needed the extra help to push me and keep me accountable. I also needed a lot of help with consistency. If I could give this company a 10 star review I would. They have helped me so much not just physically but also mentally. Jenna has been a rock pushing and encouraging me through some of the absolute hardest times of my life. She knows what she is doing they all do. She pays extra close attention to detail and what her clients need. Weather that be mapping out game plans, constantly adapting, and always growing her knowledge. She is extremely passionate for what she does and I am extremely grateful our paths have crossed. I couldn’t have done any of this without her from teaching me new things about my self and nutrition. To our pep talks and or accountability meetings and check ins. I’m thankful to have them supporting me and on my team pushing me to accomplish my goals, and also being that extra emotional support when I need it. She is more than just a coach for me she is truly became a life long friend that I am beyond blessed to have.
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Maryann!
Where do I begin, I'm tearing up right now.
Wow, your words mean so much—thank you for such a thoughtful and inspiring review! It’s truly an honor to have been a part of your journey, and I’m so proud of the progress you’ve made, not just physically but mentally as well. Your dedication and openness to growth have been incredible to witness.
I’m so grateful for the trust you’ve placed in me and our team, and I’m thrilled to know that we’ve been able to support you through some of life’s toughest moments. Helping clients like you uncover their full potential, build consistency, and push through challenges is exactly why we do what we do.
Your acknowledgment of the effort we put into personalization, accountability, and emotional support means the world to me. It’s clients like you who inspire us to continuously grow and improve. I feel truly blessed that our paths crossed, and I’m beyond excited to see what you’ll achieve next.
Thank you again for letting us be part of your journey—it’s been a privilege to coach and support you, and I’m so grateful for the friendship we’ve built along the way. Keep being amazing, and remember that we’re always here for you! 💪💙
With gratitude,
Jenna & the Team
The JBF team definitely has your best…
The JBF team definitely has your best interests in mind and want nothing more than to see you succeed giving you all the necessary tools in your toolbox to make life long good healthy habits! I love this team!
1. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Ashley,
Thank you so much for your wonderful feedback! We’re so glad to hear that you’ve felt supported by the JBF team and that our approach has helped you build lifelong healthy habits. Your success and well-being are at the core of everything we do, and it’s incredibly rewarding to know that you’re seeing the benefits of our work together.
We’re lucky to have clients like you who are committed to the process, and we’ll always be here to provide the tools and encouragement you need to keep thriving.
Thank you again for your kind words—we love having you as part of the JBF family!
GET AFTER IT,
Jenna Phillips
Founder, Jenna B Fit
The best coach you could ask for!
Claudia Martin is the ultimate partner for anyone serious about achieving their fitness goals. With unmatched attention to detail and a highly personalized, hands-on approach, she ensures every aspect of your journey is expertly managed to perfection. Her exceptional knowledge and forward-thinking nature place her in a league of her own, making her an indispensable ally in reaching and exceeding your goals. Claudia doesn’t just meet expectations—she surpasses them, going above and beyond to anticipate and fulfill every fitness-related need with unwavering dedication and unparalleled support.
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Josiah,
Wow—thank you so much for your glowing review of Coach Claudia! Your kind words truly capture the dedication and expertise she brings to every client’s journey. Claudia is passionate about helping individuals achieve their fitness goals, and it’s clear her personalized and hands-on approach made a meaningful impact on your experience.
We’re incredibly fortunate to have her on our team, and it’s inspiring to see how much you value her knowledge, forward-thinking nature, and unwavering support. Your success is a testament to your hard work and her outstanding guidance!
If there’s anything more we can do to support you, please don’t hesitate to reach out. Keep crushing those goals—you’re amazing! 💪
Best,
Jenna Phillips
Founder
Jenna has given me my life back
Jenna has given me my life back. I was stuck in a mental rut and could not find my way out of it. That came from a place of depression and just not being satisfied with anything in my life. When I started working with her, she cared. She showed me there is another way out of ruts rather than what I was doing before. I was able to learn about my nutrition in a healthy way, develop a GREAT relationship with food, and get to my body goals in just a few short months. She has done everything she can to make sure I have exactly what I needed when I needed it. JENNA B FIT THANK YOU!!!!
16. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi CKM -
I am so incredibly touched by your kind words and so proud of everything you’ve accomplished on your journey. Knowing that I could play a part in helping you get your life back is the most fulfilling aspect of what I do. It’s inspiring to hear how you’ve transformed not just physically, but mentally and emotionally as well.
Your openness to learning, developing a healthy relationship with food, and working towards your body goals in such a short time is truly commendable. I’m so grateful for the trust you’ve placed in me and the program.
You’ve put in the hard work, and it’s amazing to see how far you’ve come. I’m always here for you and excited to continue supporting you every step of the way.
Thank you again for sharing your experience—I'm so proud of you!
Warmly,
Jenna
Founder, Jenna B Fit
Deceived by JennaBFit
Ideally this will alert others looking into joining JennaBFit before it is too late for them as well.
I have spoken to other individuals that have had the same problems with JennaBFit and communication is an issue with them, because whenever we wanted to have a conversation with the team, we would have to wait months before finally speaking to them and it had to be through phone calls and with no chance of having records.
But it was when I had my second call with Jenna that it felt incredibly off, I felt pressured, I told her that my partner would help me pay and that I needed to talk to him about it first, but she said “You have to decide now” which is extremely manipulative and a well-known scam tactic that I didn’t realize until now.
So how did I get scammed by JennaBFit:
• I was approached with automated messages from their Instagram account on multiple occasions and even while I was going through some harsh medical problems.
• During the first phone call with Jenna’s husband, I was misguided into thinking that being a vegetarian would not be a problem at all in meeting the set goals.
• Pricing for the program was undisclosed on purpose.
• First phone call with Jenna was fine but the pricing was still not disclosed.
• During the second phone call with Jenna, she asked me for my budget and I mentioned that I could pay between 100 a month comfortably, she then replied with “What we offer is worth much more”
• The pricing was revealed to be $3600 and when I asked to consult this with my partner who was paying half of it, Jenna added pressure by saying “You have to decide now”.
• Jenna then mentioned that they would “help me all the way” and that she would cut the price in half to $1800, which further misled me into thinking she truly cared to have me as a participant.
• The payment of $1800 went through Affirm, which meant that Jenna had all my money already and I was left paying monthly installments on another site unrelated to them.
• Five months after joining I lost support from the team, and while I had all motivation to finish the program it was gradually getting harder because as a vegetarian my protein options are very limited in comparison to non-vegetarians.
• Asked the team to give me resources to vegetarian options or to put me in touch with other vegetarians in the program and that was not successful.
• To ensure that I could meet my goals I was forced to buy extra groceries, supplements, items but I still could not meet my goals.
• In order to meet my protein goals, I was led to eat meat products, which did not go well with my body as I have been vegetarian for so long. When discussing this with Jenna, she dismissed the issue as being something else and not a problem with the diet itself.
• I reached out to other vegetarians in the program and we exchanged information and have been in communication ever since, we all feel misled and deceived by the JennaBFit team and we decided to gather our experiences on what has happened.
• The weekly accountability check ins that were advertised as a conversation with your coach on how you are doing did not happen unless you went out of your way to message them first. Otherwise, you would get an automated message by them.
• As part of the program, Custom Meal plans were advertised as well as being provided by the JennaBFit team. After speaking to others that had the same issues as me, we verified that none of us were receiving any custom meal plans.
• I received a final email from JennaBFit which was an automated email response saying that “they were trying to reach out via the app” and these were also automated messages that I received through the app.
This is for anyone struggling with weight loss, please be aware that people like this exist and they prey on your struggles by being dishonest and acting in bad faith.
30. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Jennabfit
Hi Ann,
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet your expectations and that you felt unsupported during your time with us. Your concerns are deeply important to us, and we take them very seriously.
We sincerely apologize if there was any misunderstanding during your interactions with us, whether regarding pricing, communication, or program content. Our goal has always been to provide clear, supportive, and customized guidance to help each client achieve their health and fitness goals.
Specifically:
Regarding Communication: We acknowledge the importance of timely and effective communication and regret if there were delays in addressing your concerns.
Vegetarian Options: In our AI application you are able to choose Vegetarian, Vegan, Pescatarian, Lacto-Vegetarian, Lacto-Ovo-Vegetarian, Ovo-Vegetarian options. We understand how vital it is to honor dietary preferences and restrictions, and we regret that we didn’t fully meet your needs in this area.
Pricing and Decision-Making: It is never our intention to make anyone feel pressured. We aim to provide clarity and support during consultations, and we are sorry if our approach left you feeling otherwise.
We also want to address your comments about the program's advertised features. We strive to deliver on every promise we make, and any shortcomings in your experience are deeply regrettable.
We are committed to improving based on your feedback. If you’re open to it, we would love the opportunity to connect with you directly to better understand the specifics of your concerns and work towards a resolution. Please feel free to reach out to us at jennab@jennabfit.com or 910-363-7636 (text is best as this phone is not monitored 24/7).
Thank you again for sharing your perspective. It’s feedback like yours that helps us grow and serve our clients better. We genuinely wish you success on your health and fitness journey and hope to rebuild your trust in the future.
Sincerely,
Jenna Phillips
Founder/CEO/Coach
JennaBFit
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.