From start to finish the whole experience was one of ease. Purchased a Seiko porcelain dial, the website was easy to follow, each timepiece has an in-depth description which I found extremely useful.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was really happy with the help I received from Liam when buying a watch. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. His excellent customer ser... Mehr ansehen
Very reliable,swift delivery. Product as described and authentic Garmin strap. Price competitive.Really impressed with ordering and delivery process. If only Garmin would make additional strap h... Mehr ansehen
Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many pur... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Family-run shop selling designer watch brands, diamond, gold and silver jewellery, plus repairs.
Kontaktinformationen
9 Warwick Road, CV8 1HD, Kenilworth, Vereinigtes Königreich
- www.jamesmoorejewellers.co.uk
4.8
Hervorragend
281 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First Class perfomance
First Class perfomance, amazing sales prices and even an extra 10% off for Blue Light card holders. My new watch arrived the day after ordering on the last Black Fridays sales.
25. November 2022
Bewertung ohne vorherige Einladung
Excellent service Excellent delivery…
Excellent service Excellent delivery excellent quality
19. Dezember 2022
Prompt delivery
Prompt delivery. Regular updates. Excellent service. Will definitely use again.
25. November 2022
Service speed is amazing!
The order was delivered very quickly! The site is well built. The price is lower than others. I am satisfied with the purchase.
7. Dezember 2022
Reasonable prices delivery was quick
19. November 2022
Good price and quick delivery
19. November 2022
Took my Casio g shook watch in for new…
Took my Casio g shook watch in for new batteries came back with hands working and keeping time but none of the side buttons working, not checked by shop.
Worn watch next day after washing hands watch filled with water, this is a waterproof watch.
watch then went in the bin last time i use this shop
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von James Moore Jewellers
Dear Anthony,
I am very sorry to hear that the watch is not working correctly and has water ingress. We have been in Kenilworth for over 25 years and we take customer service very seriously. We are keen to help our customers to the best of our ability.
Unfortunately it may be the case that there is a further issue with the pushers that may not be related to the battery. We would recommend bringing the watch back in to us for our shop manager Liam to review and advise regarding this.
Please note that depending on the age of the watch, a water-resistant watch will eventually lose its original resistance, especially if it’s regularly used in water or has had previous battery changes. Casio watches can be sent for re-seal and pressure tested if the watch is to be used in water.
We would advise bringing it in to us for us to inspect accordingly and try our best to resolve this issue for you.
My sincere apologies for any inconvenience caused,
Kind regards
Scott
Easy to use website, great selection to choose from
Easy to navigate website was able to search and filter, hassle free for shopping and delivery
4. November 2022
Very good communication
26. Oktober 2022
Pleasant experience
Pleasant experience. Good choice on website, competitive price and good progress updates during dispatch and delivery. I haven't needed to use it but the returns process seems very user friendly.
20. Oktober 2022
Excellent product and excellent…
Excellent product and excellent service. Very happy.
Answered all questions promptly.
100% confidence in this company.
26. September 2022
Bewertung ohne vorherige Einladung
Just what we wanted and exactly as…
Just what we wanted and exactly as described. Excellent service.
3. November 2022
Bewertung ohne vorherige Einladung
Efficient and trustworthy
23. September 2022
Bewertung ohne vorherige Einladung
Great experience purchasing a quality…
Great experience purchasing a quality watch. Thanks to all. Would highly recommend
10. Oktober 2022
Bewertung ohne vorherige Einladung
Great service will use again
21. Oktober 2022
Bewertung ohne vorherige Einladung
I ordered a silver watched and received…
I ordered a silver watched and received a black one. I wasn't happy at first then I couldn't be bothered to send it back and get another but in all not good.
30. September 2022
Antwort von James Moore Jewellers
Dear Chad Green,
I am very sorry to hear you have received the wrong item. As a family ran business, we take customer service very seriously and would like to do our utmost to resolve this for you.
We will contact you directly to organise for the wrong watch to be collected and replaced. You can also contact me directly on scott@jamesmoorejewellers.co.uk and I will do my best to assist. We rely on positive customer experience and feedback to grow our business. If there is anything else we can do to improve your experience, please do not hesitate to let us know.
My sincere apologies for any inconvenience caused,
Kind regards
Scott
Great selection with very keen prices…
Great selection with very keen prices and always willing to price match. To me, customer service is far more important than the price. I have dealt with James Moore for several years and made many purchases. They are extremely helpful and always ready to answer questions or provide knowledgeable advice. Delivery is Free the next Day with emails through every step of the process. Highly recommended.
3. Oktober 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.