Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Customer support very responsive. I had a product arrive with part damaged. Got onto the live chat and spoke with Emma who understood the problem quickly and explored options. Not every live chat is m... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with the ITS website but when I sought help I was dealing with a real person immediately. Problem was quickly resolved and my Ryobi tools were delivered the next working day in good co... Mehr ansehen
Unternehmen hat geantwortet
Looked at products on-line but always wanted to go to a store which is on the other side of London, bit of a drive away. An new store opened up in Luton just of the M1, l had to drop my daughter off a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Hervorragend
58'794 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von ITS
Thank you for the great review!
We’re really pleased your plunge saw arrived on time and that you were happy with the price. We really appreciate your feedback.
Lauren
Makes you wonder what hours these guys…
Makes you wonder what hours these guys must work - ordered friday evening, delivered saturday! Economy delivery too. Superb.
7. August 2026
Antwort von ITS
Thank you for the fantastic review!
We’re really pleased we could get your order out so quickly, especially on an economy delivery service. Friday evening to Saturday is a pretty good turnaround 😄
Thanks again for the kind words and for choosing ITS.
Lauren
Cheaper than Amazon, fast delivery.
Cheaper than Amazon, exceptionally fast delivery, even when using the free delivery option.
Only downside was the need to pick the parts seperatly, as there wasn't an option to buy the bundle with a case in that configuration.
7. August 2026
Antwort von ITS
Hi,
Thanks so much for your feedback and for choosing us for your order.
I'm glad to hear your delivery was quick and that you found our prices competitive.
I appreciate your comment about the bundle options—I'll pass your suggestion on to our team for future consideration.
If you have any other feedback or need help with anything else, just let me know.
Lauren
Trusted brands delivered the next day.
Trusted brands delivered the next day.
good value for money
what's not to like
2. August 2026
Antwort von ITS
Hi Matt,
Thanks so much for your fantastic review. We're really pleased to hear your order arrived quickly and that you were happy with the value and service.
If you need anything else, just let us know.
Lauren
Easy to order ...order arrived on time…
Easy to order ...order arrived on time great prices .....will use again
7. August 2026
Antwort von ITS
Thank you for the lovely review!
We’re really pleased you found ordering easy, your delivery arrived on time and you were happy with the prices. We really appreciate the feedback and look forward to helping you again!
Lauren
Great Service
We had a misunderstanding with one of the ITS shops regarding the use of a gift voucher.
I contacted Customer Services & Sophie replied quickly & efficiently. No nonsense - she just apologised for the confusion & fixed the issue!
Thanks to Sophie we will be using ITS in the future.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Emma,
Thank you so much for your lovely feedback. We're really pleased to hear Sophie was able to help and that you're happy with the service you received.
We look forward to welcoming you back to ITS in the future.
Lauren
Delivery was quick and service was…
Delivery was quick and service was excellent, the items ordered were exactly what was needed and as described. Response from customer service was excellent when an invoice was requested.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Michele,
Thank you so much for your feedback! We're delighted to hear you were happy with the delivery, the items, and the service you received. If you need anything else in the future, just let us know.
Lauren
Got what I paid for in the timescale…
Got what I paid for in the timescale promised - and they had the stuff in-stock despite it being a bit unusual.
Pity they had to use such seriously oversized box for posting but at least it's totally recyclable.
7. Juli 2026
Antwort von ITS
Hi Ian,
Thank you for the 5 star review, we are so happy you enjoyed shopping with us.
If you need anything else please let us know.
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you enjoyed your tools and had a great delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear to hear you had a good all round experience with us and that we were able to help you 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
easy to order super quick delivery
7. August 2026
Antwort von ITS
Thank you Mark for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Experience thus far has been great
Experience thus far has been great, they responded quickly to initial query re stock item that was out of stock, then emailed me later with an update and confirmation it was back in stock. Items arrived 2 days earlier than I anticipated, well packaged and intact. Communication has been great. Prices are generally cheaper than direct from Ryobi and the free gifts (batteries and tools) make ITS my number 1 choice now.
7. August 2026
Antwort von ITS
Thank you for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Great service from real people. Pity about the courier.
I had a problem with the ITS website but when I sought help I was dealing with a real person immediately. Problem was quickly resolved and my Ryobi tools were delivered the next working day in good condition at the best price I could find. Second problem was with the courier, DPD. Yet again they left my delivery on the doorstep in full view of the road. Luckily I found the parcel and took it in before the rain started (I'm in Scotland).
7. August 2026
Antwort von ITS
Thank you for the 5-star review, we are so pleased you were happy with the service received, and I am so sorry to hear you had issues with the courier, we will raise this with them for you. We look forward to hearing from you again soon 🙂 - Stefani
very fast delivery and great price
6. August 2026
Antwort von ITS
Hi Andrew,
Thanks so much for your feedback – we're glad to hear your order arrived quickly and that you were happy with the price.
If you need anything else, just let us know.
Great service
The delivery was fast and efficient and a request for a VAT invoice was dealt with quickly.
5. August 2026
Antwort von ITS
Thank you for the 5-star review, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon. - Fenn
Antwort von ITS
Hi Woodie,
Thank you so much for your great feedback and for taking the time to leave your review. We're really pleased to hear you're satisfied with your products and our service.
We look forward to seeing you shop with us again soon.
Super rapid delivery!
5. August 2026
Antwort von ITS
Hi Iacopo,
Thanks so much for your fantastic feedback! We're really pleased to hear your order arrived so quickly and that you're happy with our service.
We appreciate you taking the time to let us know, and we look forward to serving you again soon.
Next day delivery which I did not pay…
Next day delivery which I did not pay for. Got what exactly what I wanted .
1. August 2026
Antwort von ITS
Hi Paul,
Thanks for your feedback. We're glad to hear you received your order quickly and everything was as expected.
If you need anything else, just let us know.
Antwort von ITS
Thank you Nick for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Antwort von ITS
Hi Anthony,
Thanks for your feedback and for your kind words about our service.
I've noted your suggestion about the toolbar needing more pockets and will pass this on to our product team for consideration.
If there's anything else you'd like to share or if you need further assistance, just let me know.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.