A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivered quickly, and all items were packaged securely. I compared prices across the three Makita power tools I needed and found this company to be the most competitive. Excellent service from start... Mehr ansehen
Unternehmen hat geantwortet
I spoke to Emily by telephone to order one of the Ryobi kits that was on offer by ITS at an attractive price. Emily was extremely pleasant and helpful during our conversation and arranged for the ord... Mehr ansehen
Unternehmen hat geantwortet
I placed an order with many items, several that I knew were out of stock and awaiting delivery. I received the in-stock items the next day and was kept informed of delivery of the outstanding items. L... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Hervorragend
58'999 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von ITS
Thank you for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Antwort von ITS
Hi Anatolii,
Thank you for your lovely feedback and five-star rating. We’re delighted you’re happy with our service! 👍
Sophie
Great price and great service
I spoke to Emily by telephone to order one of the Ryobi kits that was on offer by ITS at an attractive price. Emily was extremely pleasant and helpful during our conversation and arranged for the order to be sent to me by post. Having order it on a Friday, I was surprised and delighted when the package arrived the following Monday. Well done ITS!
21. August 2026
Antwort von ITS
Hi Robert,
Thank you for the 5⭐️ review.
We’re so pleased to hear that Emily was able to help you with your Ryobi kit order and that it arrived so quickly.
We look forward to seeing you shop with us again soon 🙂
Sophie
Excellent service from start to finish
Delivered quickly, and all items were packaged securely. I compared prices across the three Makita power tools I needed and found this company to be the most competitive. Excellent service from start to finish. I would highly recommend them and will definitely be using them again.
20. August 2026
Antwort von ITS
Hi Jasper,
Thanks so much for your feedback and for taking the time to share your experience. We're really pleased to hear you were happy with the service and your Makita tools arrived quickly and securely.
If you need anything else in future, just let us know! - 😎️ Laura
Antwort von ITS
Good afternoon Andy, thanks for taking the time to leave us a 5* review. I'm glad to hear you enjoyed shopping with us and received a speedy delivery! We look forward to hearing from you again soon 😎️ - Laura
Fantastic service along with good stock…
Fantastic service along with good stock and great prices.
17. August 2026
Antwort von ITS
Hi Vince,
Thank you for your fantastic feedback. We're pleased to hear you were happy with our service, stock availability and prices.
We look forward to seeing you shopping with us again soon 🙂
Sophie
IT WAS DELIVERED AND IT WORKED
IT WAS DELIVERED AND IT WORKED. EASY TO PUT TOGETHER AND STARTED USING THE BRANCH TRIMMER IN MINUTES.
20. August 2026
Antwort von ITS
Thank you Jeremy for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and that you’re happy with your new trimmer.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Really fast delivery and very good…
Really fast delivery and very good company to deal with.
20. August 2026
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that you are a good company to obtain your tools from and that you had a fast delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Great stuff ✔️
20. August 2026
Antwort von ITS
Hi Shaun,
Thanks for your feedback and for sharing your order 🙂
If you need any help with your order—such as tracking its delivery, checking its status, or anything else—just let me know and I’ll be happy to assist.
Absolutely amazing
Absolutely amazing. Delivered over 75kg in two days and set up was easy. Definately be using ITS again and again.
20. August 2026
Antwort von ITS
Good morning Cameron, thanks for taking the time to leave us a 5* review. I'm delighted to hear you had a great experience shopping with us! We look forward to hearing from you again soon! 😎️ - Laura
Purchase was easy to do
Purchase was easy to do, but ITS failed to inform me of a delivery date. Lucky I was home to accept it.
20. August 2026
Antwort von ITS
Hi Frank,
Sorry that you did not receive advance notification of your delivery but thankfully you was there to collect.
I have noted your concerns with our large item courier and this should be rectified in the future.
If you need anything else please let us know.
Kept up to date with the delivery great…
Kept up to date with the delivery great service will use again
20. August 2026
Antwort von ITS
Thank you Ian for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Antwort von ITS
Hi Mark,
Thank you for your kind feedback and for recommending ITS.
We're delighted to hear that you were pleased with the quick service from ordering through to delivery.
Lauren
Promt delivery the next day
20. August 2026
Antwort von ITS
Thank you so much for the five-star review! ⭐
We’re really pleased to hear your order arrived promptly the next day. Thank you for choosing ITS, and we hope to see you again soon!
Lauren
As always very good service five star
20. August 2026
Antwort von ITS
Thank you so much for the five-star review! ⭐
It’s fantastic to hear you continue to receive great service from us. We really appreciate your continued support and look forward to helping you again soon!
Lauren
Easy web site to choose from
Easy web site to choose from; good offers for tool grouping, easy ordering; almost immediate delivery.
everything as expected
20. August 2026
Antwort von ITS
Thank you so much for the lovely review! 😊
We’re really pleased to hear you found the website easy to use and that everything arrived quickly and as expected.
We really appreciate you taking the time to leave us your feedback, and we hope to see you again soon!
Lauren
Antwort von ITS
Hi Fazal,
Thank you so much for your kind feedback about our service and fast delivery.
We're really pleased to hear you're happy with your order. If you need anything else, just let us know.
Lauren
Great customer service and speedy…
Great customer service and speedy delivery
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Mike,
Thanks so much for your great feedback and for taking the time to let us know you were happy with your order.
If you need anything else in the future, just let us know.
Had issue with product
Had issue with product. Phoned customer service and had a solution in 2 minutes with echange within 24 hours delivered. Can't beat that
19. August 2026
Antwort von ITS
Hi Mark, thank you for taking the time to leave such positive feedback. We're pleased we could arrange a quick solution and exchange for you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.