Perfect service from ITS as usual speedy professional and really easy straightforward, order, processed, in no time next day delivery had a slight issue as the DPD van broke down. Meaning I had to can... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I placed an order for a Milwaukee cordless lawn mower; it arrived next day, along with a free Milwaukee wheeled tool bag and a 3 piece Milwaukee spirit level set. A Milwaukee deal also supplies tw... Mehr ansehen
Unternehmen hat geantwortet
Purchased a pair of Milwaukee ARMOURTRED boots and they are fantastic. Heavy duty comfort and performance. Some really nice design features and all the specs ticked the right boxes for working in my w... Mehr ansehen
Unternehmen hat geantwortet
Arrived at the luton Branch not knowing the exact hedge trimmer i required. Staff very helpful, i was able to handle the hedge trimmers on display to decide on the one whch suited me best. Advantage o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Hervorragend
58'918 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent price! Excellent service....ordered on the Saturday, delivered on the Sunday, brilliant!!!
15. August 2026
Antwort von ITS
Hi Damian,
Thank you for your fantastic feedback.
We're delighted to hear you were pleased with the price, service and speedy delivery.
Lauren
Antwort von ITS
Thank you for taking the time to leave your 5-star review, pleased to hear you were happy with your recent order and we look forward to hearing from you again soon. – Amz
Great spanner’s and great tool bag for…
Great spanner’s and great tool bag for a good price and delivery was very fast
16. August 2026
Antwort von ITS
Hi Jason,
Thank you for your five-star review.
We’re pleased to hear you’re happy with the spanners and tool bag, and that they arrived quickly and at a good price.
£20 Socket set
Really surprised at the quality of the product, great price, will not get a great deal of us,but at the price,it's for nothing. Delivery was quick.
16. August 2026
Antwort von ITS
Hi Michael,
Thank you for your fantastic feedback and 5-star review!
We’re really pleased to hear you were impressed with the quality and price of the socket set, and that it arrived quickly.
We appreciate you taking the time to share your experience and hope the set serves you well.
Sophie
Antwort von ITS
Thank you for the 5⭐️ review,
Pleased you were happy with the service received. We look forward to seeing you shopping with us again soon 🙂
Sophie
Antwort von ITS
Hi Michal,
Thank you for your lovely feedback and for giving us five stars.
We’re delighted to hear you received great service.
Sophie 🙂
Antwort von ITS
Hi Gareth,
Thanks for your fantastic feedback. I'm pleased to hear your delivery was quick and hassle-free.
Antwort von ITS
Hi Mark,
Thank you for your fantastic feedback and recommendation.
We're delighted to hear you had a smooth transaction.
We look forward to helping you again in the future.
A very quick service and a very prompt…
A very quick service and a very prompt delivery no problems what so ever, a great turnaround ITS. Very much appreciated
13. August 2026
Antwort von ITS
Hi Kevin,
Thank you for your kind feedback. I'm pleased to hear that you received such quick service and prompt delivery.
We'll pass your comments on to the team.
Next day on a Sunday as well
Next day on a Sunday as well
Well packed impressed
Better deals than big red
15. August 2026
Antwort von ITS
Hi John,
Thanks so much for your feedback! We're glad to hear your order arrived next day on a Sunday and that you were impressed with the packaging and our deals.
We do offer next day delivery on Sundays in selected areas, and it's great to know this worked well for you.
If you need anything else or have any questions about our delivery options, just let us know.
Sophie
I ordered my Ryobi hedge trimmer on the…
I ordered my Ryobi hedge trimmer on the Saturday afternoon and it arrived on Monday afternoon. Quick service.
15. August 2026
Antwort von ITS
Thank you for your review with us today.
I am so pleased that everything arrived in good time, if you need anything else please get in touch! - Fenn
Antwort von ITS
Hi John,
Thanks so much for your feedback – we're really pleased to hear you were happy with the quality, price and delivery speed 🙂
If you need anything else, just let us know.
We look forward to seeing you shopping with us again soon.
Antwort von ITS
Thank you Ivan for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and We look forward to seeing you shopping with us again soon 🙂
Sophie
Form our purchase and the delivery
Form our purchase and the delivery
Was very quick very happy with your service
15. August 2026
Antwort von ITS
Thank you for the lovely review! 😊 We’re really pleased everything went smoothly with your purchase and that the delivery was nice and quick too.
It’s great to hear you were happy with the service, and we really appreciate you taking the time to leave us your feedback!
Lauren
Missing Parts and Poor Communication
First time ordering from its.co.uk, and it will be my last.
I ordered a Milwaukee power head, only to find that it was missing all the mounting hardware for the handle and strap. I contacted support, and they said they were aware of the issue and would send out the parts to be with me by the end of the week.
I then contacted live chat later that day to double-check that the specific parts listed in the manual were being sent out, only to be told that I would have to wait until the middle of September because the parts were on back order. No one had bothered to contact me to let me know this.
Why was the item even sent out when you were aware of this issue? It was obvious the box had previously been opened to check whether the parts were there or not, as the tool was covered in dusty fingerprints.
Now i have to deal with trying to get a refund and buy the item elsewhere.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Chris
Thank you for taking the time to provide us with this 1* review and feedback.
It was great speaking with you on the telephone just now and I apologiose again for this matter.
I can advise the parts are on their way and we hope you have a great week!
Take Care,
Antwort von ITS
Hi Sam,
Thanks for the fantastic feedback — it’s great to hear that you’re happy with ITS in every aspect.
Lauren
Competative pricing and fast delivery
I wanted a Dewalt SDS hammer drill, ITS price was the most competatively priced and was delivered the next day, fantastic service
5. August 2026
Antwort von ITS
Hi Ian,
Thank you for your fantastic feedback.
We're pleased to hear you found our pricing competitive and that your DeWalt SDS hammer drill arrived the next day.
Lauren
ITS, what terrific after sales service.
I placed an order for a Milwaukee cordless lawn mower; it arrived next day, along with a free Milwaukee wheeled tool bag and a 3 piece Milwaukee spirit level set. A Milwaukee deal also supplies two extra free 8ah batteries. Excellent service from ITS. Unfortunately the package appeared damaged in transit, and a front wheel was bent outwards causing the mower to go in circles when pushed.
ITS were informed immediately and photographs sent of damaged carton and mower.
ITS have arranged for a new mower to be delivered tomorrow - what fantastic after sales service from ITS, well done and thank you.
Mower carton clearly states two person handling, but only one guy carried the huge box to my door; clearly the couriers need to up their game. I can’t fault ITS, they’ve been brilliant.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Graeme,
Thank you for your kind words and for taking the time to share your feedback.
I’m pleased we could arrange a replacement mower promptly. I’ll also make sure your comments about the courier handling are passed on to the relevant team.
We hope the replacement arrives safely and that you enjoy using it.
Lauren
Antwort von ITS
Hi Derek,
Thank you for your lovely feedback.
We're pleased to hear you were happy with the products, service, value and on-time delivery.
Fast delivery ,no problems ,excellent…
Fast delivery ,no problems ,excellent service, thanks ITS
14. August 2026
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you had a fast delivery and excellent service with us here at ITS 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
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