A cordless Milwaukee lawn mower kit was ordered and delivered the next day, great service. Unfortunately the mower was damaged, one front wheel being bent outwards, and the carton underneath showed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Delivered quickly, and all items were packaged securely. I compared prices across the three Makita power tools I needed and found this company to be the most competitive. Excellent service from start... Mehr ansehen
Unternehmen hat geantwortet
I spoke to Emily by telephone to order one of the Ryobi kits that was on offer by ITS at an attractive price. Emily was extremely pleasant and helpful during our conversation and arranged for the ord... Mehr ansehen
Unternehmen hat geantwortet
I placed an order with many items, several that I knew were out of stock and awaiting delivery. I received the in-stock items the next day and was kept informed of delivery of the outstanding items. L... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Hervorragend
59'044 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good service
Very good service. The staff were helpful and professional, and the whole process was quick and easy. Good price and fast delivery. I’m very satisfied and would definitely recommend ITS.”
23. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The service was second to none
The service was second to none, will definatley order again.
23. August 2026
Antwort von ITS
Hi Kev,
Thank you for your kind feedback. We're pleased to hear you were happy with our service, and we look forward to helping you again.
Competitive price and prompt despatch
16. Juli 2026
Antwort von ITS
Thank you for the 5-star review Paul, Pleased to hear your order arrived in good time for you and that you’re happy with our competitive prices. We look forward to hearing from you again soon. - Stefani
Antwort von ITS
Hello,
Thank you for your kind feedback. We're pleased your order arrived so quickly.
The staff at its in Chelmsford that's…
The staff at its in Chelmsford that's were i go are all ways really helpful
23. August 2026
Antwort von ITS
Hi Darren,
Thanks for taking the time to share your feedback.
We're pleased to hear that the team at our Chelmsford store are always helpful when you visit.
Antwort von ITS
Hi Stuart,
Thank you for taking the time to leave us a review along with an amazing 5*s!
We’re pleased to hear you were happy with the value, delivery speed and service!
Looking forward to seeing you shopping with us again soon.
Outstanding service – delivered in under 24 hours!
I placed an order on Sunday afternoon and was genuinely impressed to have it arrive Monday lunchtime, less than 24 hours later. Managing that turnaround with £4.99 delivery is exceptional service. The item arrived in perfect condition and well packaged. I wouldn't hesitate to order again—highly recommended.
23. August 2026
Antwort von ITS
Hi Stephen,
Thank you for taking the time to share such lovely feedback.
I'm pleased to hear your order arrived so quickly and in perfect condition. We really appreciate your recommendation and look forward to serving you again.
Sophie 🙂
Antwort von ITS
Hi Mark,
Thank you for your kind feedback. It’s great to hear that you were pleased with the service from ordering through to delivery.
Antwort von ITS
Thank you for your review i am sorry to see this. I tried to call today but the number was engaged.
I can see that a replacement has been sent out to yourself, that is due for delivery today. If you have any more problems please call us on 0208 532 5000 we will be happy to chase DPD for you!
The choices available are great
The choices available are great, and at competitive prices too. I always check this company when stocking up on tools.
13. Juli 2026
Antwort von ITS
Thank you so much for your star 5* review and for taking the time to leave us some feedback.
So pleased that you are happy with our stock choices and our prices 🙂 Great to hear we are top of your list to check when getting new bits.
Looking forward to seeing you shopping with us again soon
Antwort von ITS
Hi Lee,
Thank you for your kind feedback 🙂 And for the 5* review!
It’s great to hear that you’re very happy with our service.
Looking forward to seeing you shopping with us again soon.
Antwort von ITS
Hi Emmy,
Thank you for your 5* review and for taking the time to leave us some feedback.
We really appreciate you taking the time to share your experience.
If you need anything else, you know where we are 🙂
After a delivery that wasn't the best…
After a delivery that wasn't the best we are back to the level of service we are used to. Never did get the commitment from the earlier issue but we continued to place orders.
22. August 2026
Antwort von ITS
Hi Andy,
Thank you for taking the time to leave us a 5* review and for continuing to place orders with us.
I’m pleased to hear that our delivery service is back to the standard you expect 🙂
Looking forward to seeing you shopping with us again soon.
Antwort von ITS
Hi Mark,
Thank you for your positive feedback and for taking the time to let us know you had a great experience with your order.
We really appreciate your support!
There was an offer on that I didn't receive
There was an offer on that, if I bought the items I actually purchased, I would have x3 milwaukee levels free with my purchase. I purchased these products in one on the understanding I would have these free. Unfortunately, I did not receive the free levels. Had I known I would not have had these, I would not have paid to have all these tools at once. I would be grateful if this could be looked into
22. August 2026
Very smooth purchasing experience items…
Very smooth purchasing experience items delivered quicker than I anticipated very slight issue with packaging that was remedied straight away
22. August 2026
Antwort von ITS
Hi Brian,
Thank you for your 5* review and for taking the time to share your feedback 🙂
It’s great to hear that your order arrived sooner than expected and that we were able to resolve the packaging issue promptly.
Excellent customer service sorted out a…
Excellent customer service sorted out a delivery problem due to dpd incompetence.
22. August 2026
Antwort von ITS
Hi Thomas,
Thank you for your five-star review.
I’m pleased we could resolve the delivery issue for you, and I’ll make sure your kind feedback is shared with the team.
We look forward to seeing you shop with us again soon 🙂
Sophie
Antwort von ITS
Thank you for the 5⭐️review,
Pleased you were happy with the product quality and that your order arrived in good time for you. We look forward to seeing you shopping with us again soon 🙂
Sophie
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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