Tried to cancel sent email. We have a corporation my brother worked part time not an officer. We paid with a corporate card for the website. Sent an email to cancel they did not. Continued to bill... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I AM ELATED ABOUT THE EXCELLENT CUSTOMER SERVICE THAT I RECEIVED FROM PAVAN AT IPAGE TONIGHT!!! FOR THE PAST 2 YEARS, MY NON-PROFIT HAS BEEN UNABLE TO USE OUR SECONDARY DOMAIN NAME, WHICH IS A SHORTER... Mehr ansehen
As a retired Oracle Sr. ERP Analyst [in another life], Anas [my savior, today] made me felt valued as a customer [which is rare today], but also was very concise and personable. As a Startlogic custom... Mehr ansehen
I highly recommend iPage for their excellent customer service. I have been with iPage for several years but had to end my relationship with them. They were actually very helpful in releasing my relati... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
iPage is a leading web hosting solutions provider for small businesses and individuals looking to get a website online in an easy, flexible and affordable way. We’re proud to be a trusted partner to more than 1 million websites since 1998.
Kontaktinformationen
5335 Gate Pkwy, 32256, Jacksonville, FL, Vereinigte Staaten
- 1-877-472-4399
- reputation@newfold.com
- www.ipage.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 2 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had an excellent experience with ANAS
I had an excellent experience with the technical support team Anas. They were highly knowledgeable, responsive, and professional while assisting with managing our website. They clearly explained each step required to diagnose the issue and guided me through the complete restoration process in a structured and easy-to-follow manner. Their instructions were precise, and they ensured the website was fully restored and functioning correctly before closing the case. I truly appreciate their dedication, technical expertise, and willingness to provide clear guidance. Highly recommended technical support.
0 Customer Service
If I could give -5 I would. Ipage stopped having customer support other than chat. I had questions regarding what I purchased and my billing and it is impossible to get those answers. I had renewed my domain, but since I could get no support called the next day to cancel and they refused to return my money. Terrible company now. Used to be good. Don't use this company for anything.
Quick and timely response
I had a complicated billing issue that…
I had a complicated billing issue that was resolved efficiently by your support team.
Manu was extremely helpful.
I PAGEand whoever else is involved
you know, i just need a phone number,,,whenever I have had a problem i have had to repeat myself over and over and ove on chat, then demand a supervisor.....NOT WORTH IT..don't have time for it..i am not a IT person so I need to talk to someone..not spend an hour on a chat with no results...NOT RENEWING. Am also sick of this sign in crap with google or this one or that one...GRRRRRR
The representative is very cooperative…
The representative is very cooperative and helpful. Best experience of support. Thanks
Quick and prompt service!
Fast, Kind, Very Knowledgable
The agent was fast, kind, and very knowledgeable. She fixed everything within only a few minutes.
Thinking of iPage? Read this first!
I’m a long-term client of iPage; the service was mostly OK, but at times I got very stressed. Like when they cancelled my SSL certificate, ‘by mistake’, twice in a row. It took ages to recover. Or when their systems would not save my new address after endless tries, resulting in suspension of my domain names. But not knowing better, I stayed on.
Then last December, with my 3-year contract about to expire, I contacted iPage to renew; they wanted double what I’d paid last time. After trying again and again to lower the price, I decided to leave, registered with a competitor, and began the migration.
Then, just before the expiry of my contract, I was shocked to receive an e-mail from iPage thanking me for my purchase of $730. It turns out someone there had used my card to purchase a 3-year renewal at full price. When I complained, they claimed my account was set to “auto-renew”. When I challenged this, they said sorry, it was a ‘glitch’ at their end, they would refund. When the refund arrived, there was $50 missing. I spent ages arguing for the missing money, to no avail. They wouldn’t listen. It was my fault, or the bank’s. No argument would sway them.
So I’m leaving this review, to warn anyone thinking of switching to iPage / Bluehost: beware, you might regret it.
Great detailed assistance
Great detailed assistance
I just renewed my iPage Hosting Package…
I just renewed my iPage Hosting Package two months early and the price was reduced. Excellent customer service!
Ipage is worst
Ipage is worst. Please close your company.
I AM ELATED ABOUT THE EXCELLENT…
I AM ELATED ABOUT THE EXCELLENT CUSTOMER SERVICE THAT I RECEIVED FROM PAVAN AT IPAGE TONIGHT!!! FOR THE PAST 2 YEARS, MY NON-PROFIT HAS BEEN UNABLE TO USE OUR SECONDARY DOMAIN NAME, WHICH IS A SHORTER & EASIER TO REMEMBER AND TYPE VERSION REQUESTED BY SEVERAL DONORS. I EXPLAINED THE CONNECTIVITY ISSUE TO PAVAN--AND HE FIXED IT IN LESS THAN 3 MINUTES. SADLY, TWO FIRMS THAT PREVIOUSLY OWNED OUR ACCOUNT CLAIMED TO BE UNABLE TO FIX THE PROBLEM, AND BLAMED IT ON OUR WEB SITE CREATOR. BUT PAVAN HANDLED IT WITHOUT EVEN BLINKING. HE'S A DEFINITE ASSET TO IPAGE, AND DEFINITELY EARNED OUR CUSTOMER LOYALTY. I RATED HIM 5 STARS IN EVERY CATEGORY.
Professional support team who resolved billing issue
Professional support team who resolved my problem in 15 minutes in one interaction
Online support
iPage (the email guys) fixeiPage (the email guys) fixed my emaild my email…
iPage (the email guys) fixed my email quickly and properly. Clear communication, fast turnaround, and they knew exactly what they were doing. Everything is working again and the whole process was straightforward. Highly recommended.
Very Happy
Once I contacted help, they fixed the issue immediately. Very happy with the service.
100% Customer service
Quick replies and equally quick service.
The chat representative was helpful
The chat representative was helpful, knowledgeable, and attentive. I don't care for chats, but this person made it bearable by being direct with his or responses.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








