Prompt delivery. Carefully packaged. We bought a replacement bottom refrigerator door basket/ drawer for our inbuilt unit ( which I had dropped when taking out to clean ....the new part is almost id... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Awful customer services. I attempted to ask a question before ordering an item. I got no answer and decided to order the item anyway. The item arrived and was not suitable - I have attempted to... Mehr ansehen
I ordered a replacement freezer drawer from interspares. They ordering process was simply and effective and the delivery was very fast. Unfortunately the item did not fit as the model I needed is no l... Mehr ansehen
Our drawers on our freezers were broken .This company supplied the 3 drawers at a competitive price with super quick delivery and came in a well packaged box .will use this company again
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Spare parts for domestic household appliances. Specialists in sourcing genuine spares and accessories - kitchen appliance, leisure and commercial - covering all UK and continental brands.
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Fantastic service
Zoe was so helpful, she knew what
I was seeking & got the right part
to me . Recommend 100% and big
thanks to zoe
Replacement LED light holder for Lamona cooker extractor
Needed a replacement LED light holder unit for a Lamona cooker hood extractor. This came as a double unit complete with integral wiring. The service was first class from ordering to speedy delivery.
Would recommend
Online site was easy to navigate. The item was exactly as described. Delivery was quick. No fuss no hassle, would buy from them again
Prompt, helpful advice and service
Good honest service - thank ypu. Able to speak with a customer service advisor too which was helpful
make order online but then looked again…
make order online but then looked again and it was the wrong one phoned them and straight away the lady noticed it was the wrong draw and re did the order with right draw and refunded me the difference a few days later the draw arrive well paced and correct part
thank you inter spares
5 star company
Bought an oven bulb
Bought an oven bulb. Lasted 24 hours before it blew. Contacted then and got no reply. Bought another bulb from different company and absolutely fine.
I would not go there again.
Very quick delivery,and fit perfectly
Very quick delivery,and fit perfectly
Prompt service
Prompt service
Website easy to use type in fridge freezer etc brings up correct parts
We ordered 2 x door trays fit fine and sturdy
Very efficient On phone and online both helpful…
On phone and online both helpful efficient and accurate, ordering simple, delivery fine
Excellent Advice
After speaking to Zoe she advised me what parts I needed and deliver was very quick
Great service and very helpful!
Great service and very helpful.
Interspares and in particular Simon in the spares department was super efficient. I have a 25 year old Falcon Range cooker and I needed a rubber door seal for the main oven. I had tried to order this part from a company called Repairtech and even though they came out at a cost of £168 to see what I needed they could not source this part but still charged me. Interspares, on the other hand, came to my rescue, over the phone and at no cost other than the cost of the door seal. It was sent within the week. It fits perfectly and I am a very happy customer. I can highly recommend Interspares! Well done.
Parts took 2 weeks to arrive, and then didnt work
Parts took 2 weeks to arrive despite listed as in stock.
Motor was faulty, various emails sent for advice, no replies. Telephoned, and was told the email address used doesn't exist despite being listed on website. Was then told they would look into it. No response received. Equipment needed to be fixed for Christmas. Investigation into the new motor discovered it had been dropped, and the case was deformed. In the end used bits of the old motor to repair the new one. Still never received any answer or assistance to any emails from this company.
Perfect part came within a couple of…
Perfect part came within a couple of days. Great choice and in stock.
Poor communication, broken replacement part
Ordered a replacement freezer door however it arrived without the base foot to connect to the freezer. I submitted a return and sent the item back, requesting a replacement part. I followed up with emails however have yet to receive a response and the replacement door with all parts intact. A disappointing experience
Absolutely brilliant service
Absolutely brilliant service. Ordered fridge shelf on the 22nd Dec, delivered on the 24th. Perfect
Appalling Customer Service
I ordered a pair of door seals for my Smeg fridge freezer in November. Compatibility and dimensions were checked on their website and the correct seals were ordered. When the parts arrived, the fridge door seal was correct, however the freezer door seal was far too big and clearly incorrect. I sent an email highlighting the problem to which there was no response. It was at this point I read some reviews of this company. It seems i am not the only customer who has experienced problems.
The incorrectly supplied seal was repackaged and sent back with a request for the correct seal. I paid for a tracked courier return service for the item because the free returns service through the companies website was not tracked and did not provide any proof of delivery. I had also read on other reviews that they had claimed returned items had not been received and refused refunds.
After I knew the item had been successfully returned another email was sent requesting the correct seal I had originally ordered to be supplied. This was met once again with no response.
At this point I was left with no other option than to request a refund. Fortunately I had used PayPal for this transaction, so after opening a case and providing all the information and proof of return, after approximately 2 months since the order was placed the refund was received. The seal has now been supplied correctly by a more reputable company.
If the item you require is only available from this company then you might be lucky and get the correct part. If the part you require is available from other companies, use one of them.
The customer service provided by this company is non-existent and are not interested in rectifying their own mistakes. They do not deserve your custom and recommend you avoid using them. If I could give them zero stars I would.
Easy to use website
Easy to use website, found the part I wanted right away even though I thought there was no chance of finding it as my fridge/freezer is so old.
Happy to recommend Inter Spares, not just for the product range but also their keen pricing, fast delivery and communication along the way.
fast and efficient
fast, efficient and perfect for the job. thank you
A little bit early to fully judge but…
A little bit early to fully judge but so far I’ve been sent the wrong item twice and delivery was very slow (2 weeks) so would be a problem if your item was urgent. I’ve ordered again (1 week ago) so hopefully it’s third time lucky.
I’ve returned the two unwanted items after completing the online form but have had no communication back after 8 days so let’s see how quickly that’s sorted out.
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